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Newest reviews for Skytel Xi'an

  • Ahmet
      Turkey
    September 1, 2014

    good for prize. convenient localization, close to main atraction sites.

    staff is not helpfull. not expect much things. sleep and go.

    5.8

  • Diego
      Colombia
    August 18, 2014

    the price and the hotel concept

    room size

    6.7

  • Brendon
      Australia
    August 11, 2014

    Spot to the bus to airport was great distance. Staff spoke English rooms were great access to city wall,town,shops,bus etc all good, Wifi very good and I only had basic room.

    I like the spot, basically can't say anything bad.

    10

  • Kellie
      France
    August 5, 2014

    Like a small apartment, it was great for the family to have space again. Two bathrooms, two bedrooms and comfortable lounge.

    An aging hotel, looked like it was probably once a 5 star hotel. The curtains needed washing, the kitchen needed wiping down, carpets cleaning, lounge fixing etc - but great value for what you pay.

    6.7

  • Jenny
      Malaysia
    July 22, 2014

    The hotel is very close to one of the entrance to the city wall and within walking distance (about 10mins) to the Bell Tower. Lots of local eateries just behind the hotel and convenient store can be found on the same block. The room is not that big, but enough for one person and very clean.

    8.8

  • Yan
      China
    July 16, 2014

    good location

    room is too small. no room service. wifi isn't fast. Even the reception can not help to call a taxi.

    5.4

  • Anonymous
      Australia
    July 12, 2014

    The bed is amazingly comfortable. Strong wifi available.

    Towels smelt like cigarette smoke. Glass toilet - I don't wish to watch my husband whilst he is on the toilet. Shower and sink are quite dirty and mouldy.

    6.3

  • Nauris
      Latvia
    July 1, 2014

    Everyone spoke Englsih. Loctaion Great view

    Restaurant didn't work

    10

  • Yong
      China
    June 12, 2014

    Location is the best.

    Hotel facilities normal.

    6.3

  • Håkan
      China
    June 10, 2014

    Location excellent easy acces to airport bus, and local busstation for transport to terracotta army. Just 7 RMB for the trip from Xian railwaystation to Terracotts. Buss Line 306.

    Breakfast Urhk! Cold noodles etc. Needs a lot of improvements!!

    5.8

  • Anonymous
      Germany
    May 29, 2014

    As expected and as described.

    9.2

  • Anonymous
      China
    April 30, 2014

    The room was dirty and was not worth the money we paid.

    5

  • Ricardo
      Brazil
    April 28, 2014

    Good location

    7.1

  • Adisai
      China
    April 24, 2014

    Free wifi, good location

    Low ceiling, not well-lighted rooms, not so good view, so-so breakfast

    5.8

  • Francisco
      Chile
    April 15, 2014

    Very well located

    The room was small and smelled like hell!! Wifi didn't work

    5

  • Melek
      China
    April 10, 2014

    Only thing we liked is the location. It is just by the south gate so easier to describe and close to other sites.

    We booked a Fashion room which was shown as for 2 people on booking.com, however when we arrived they say there is a single bed in the room. We argued like 15 minutes and they were still trying to convince me that's the room I book and still there is a single bed. When we say it's not our problem, they give us a standard room which is much older and looking nowhere. We said fine but when we were about to go to sleep there were dead bugs on the bed sheet and pillow. We again requested to change our room and only available was again fashion room with one single bed. We stayed in this one, trying to sleep on one arm. There is no apology from the staff or any effort to try to solve the problems. No understanding of customer service, if you have another option, never ever stay here!

    3.3

  • Charles
      United States of America
    March 29, 2014

    Hard to find something good to say.....

    Staff had poor communications skills, Room and furnishings were old and outdated. Never used the dining facilities and no room service available.

    3.3

  • Daniel
      Australia
    January 28, 2014

    Cheap and Comfortable

    The tours offered are completely disorganized and no info at all...

    9.2

  • Brian
      United States of America
    January 23, 2014

    The location, the cleanliness, the comfort. In China, price is rarely a good indicator of quality. Not only is this cheap, convenient, well located, but it is also much cleaner and better run than many hotels that charge double or triple.

    10

  • Teena
      New Zealand
    December 10, 2013

    Location was good, price was good for what you got.

    Room was dingy than expected and than photos showed.

    5

  • Catalina
      Luxembourg
    November 18, 2013

    Location.

    Room was very cold. Staff spoke very little English. They did not want to give us breakfast even though it was included in the room price. Toilet was clogged and after three attempts to fix it we got another room. Found a crock roach in our room. No hot water reached our room for a while in the morning (not pleasant in a already cold room)

    5.4

  • Hugh
      United Kingdom
    October 27, 2013

    The location of the Hotel was excellent being almost central within the walled city. The rooms were clean and comfortable. They were able to organise a car and driver to go the the Terracotta Warriers at short notice.

    The rooms did not have a safe. The breakfast was not sufficiently varied enough for western tastes. Some staff were not always helpful as they struggled to understand English. Unlike Beijing a lot of restaurants would not accept a mastercard.

    7.5

  • Steven
      China
    October 7, 2013

    We chose Skytel because of the location and that they have reasonably priced family rooms with free wifi - something that can be hard to find in China. The location was very handy to the wall and south gate of the city and the bell/drum towers. The staff were quite friendly and helpful too.

    Our disappointment was with the quality of the room. A beautiful large family room with 2 bedrooms was spoilt by the fact that the power in our room went out 4 times in our first night or our 2 night stay. While this was isolated to our room it gets annoying when you are trying to settle kids to sleep or pack bags. Workmen would be there to fix it within 30 mins. The carpets were looking a bit tired and grubby - something that a good carpet shampoo would fix. And the cover strip between the carpet and timber floor was lifting in places with nails rising out of the floor.

    7.1

  • Sergio
      India
    October 6, 2013

    The room was clean and the staff speaks English. They have a sales manager you can ask for a taxi to terracotta warriors for 400rmb, that is pretty convenient if you are a group and don't have too much time. The name of the driver is Michael.

    8.8

  • James
      United States of America
    September 16, 2013

    Good location close to shopping, the towers and the south gate

    9.2

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