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Apartment highlights

 Sleeps: 2 Free WiFi

Places of Interest:

Fengxiang Fake Market - Taobao City Fengxiang Clothing and Gift Plaza (0.2 miles)
Show map THE ONE Executive Suites Managed by Kempinski - Shanghai

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Newest reviews for THE ONE Executive Suites Managed by Kempinski - Shanghai

  • Anonymous
    August 26, 2014

    I love everything in my room; the living area, the bedroom, the day bed, the toilet, the shower, the tub...everything! It's very modern yet very homey. I love it that my room was in a corner, which gave me a good view. The staff were very courteous and helpful.

    My colleagues and I were surprised with how big the amount they were requesting for deposit. Though, when we saw our rooms, we immediately understood it. Nonetheless, I am grateful they were flexible enough to accept the few cash in hand that we only had then.


  • Peter
      New Zealand
    August 15, 2014

    The location is excellent, spacious rooms plus separate living area which is ideal for small meetings.


  • Anonymous
    August 13, 2014

    Price Room size Facilities I would stay here again

    Location is a bit side but not so much


  • Anastasiia
    August 1, 2014

    Nice rooms' interior.

    The location is not that perfect. Did not like the service as well. Upon check-out the staff was slow and not in a hurry to call for a taxi...


  •   China
    August 1, 2014

    the room facility and security is very nice for long-term trip.

    My suit is filled with a uncomfortable smell while entering, and I think it might come from the former living resident.


  • Jonathan
      United Kingdom
    July 28, 2014

    Rooms were big

    Very Rude staff, None of the staff spoke English, Rooms were dirty, Tv's didn't work properly, Gym was too small and overcrowded because it was open to the public too, Location was on some dirty back alley off nanjing road NOT on nanjing road, Impossible to get a taxi, Reception and concierge all very unhelpful and uninterested, I had some mail delivered to the hotel and they were so useless that they denied having it until I produced proof on the tracking and then It magically turned up, Not 5star standard, don't stay here it was a very bad experience


  • Josep
    July 27, 2014

    Breakfast (Exellent!) Room Lobby Decoration Staff: kindness

    Swimming pool


  • Elsa
      United Arab Emirates
    July 22, 2014

    Only the mattress was good. Restaurant staff good and helpful and warm.

    Service at front office and concierge bad. Our luggage was sent to our apartment by a staff who was sour unfriendly and unwilling. When we were checking out I had specifically asked for cab at 0830 but nothing was done and concierge was running up the road to get a cab with his radio. We almost missed our train due to this inefficiency!!!! Stressful.


  • Mohamed
    July 21, 2014

    Very good location 2 minutes from west nanjing road and 5 minutes walk from west nanjing subway station. The gym and pool are also good Rooms are super clean


  • Pingzhou
      United Kingdom
    July 20, 2014

    The location is nice and with relatively friendly staff.

    The room rate is pricey compare with other 5 star hotels, especially the breakfast is not included in the room rate.


  • Anonymous
      Hong Kong
    July 20, 2014

    The dishes in my room were not clean. Room was close to lift thus a bit noisy. The staff in the bell desk gave no help at all for luggage.


  • Mark
      United Kingdom
    July 15, 2014

    Clean tidy and comfortable. Staff very friendly. Got to know you by name. Location was excellent. Restaurant and Breakfast were very good.

    Not on a busy passing route for Taxi, but metro is only a few mins walk. Alternatively ask the staff to get you a taxi and enjoy a coffee whilst you wait.


  • Jing
    July 13, 2014

    The floor and the bathroom.

    The price is too high.


  • Alper
    July 3, 2014

    View, location, luxery was very good.

    Wifi is so poor, i need internet for my business so i didn't like it was so slow.


  • Leigh
    July 3, 2014

    Small hotel with excellent staff from front of house/restaurant to house cleaning. Location location will be back, this is at least the 7th time I have stayed.

    Selection available at Restaurant too small and definitely my portion serve of the Schnitzel was more an entrée size than a main. I would prefer the bed to be a little softer.


  • Elena
    July 2, 2014

    Clear, smart, warm, beauty



  • Natheethong
    June 30, 2014

    All The facilities are excellent and worth money.


  • Chris
    June 29, 2014

    Everything very good

    The shares gym and pool with a main stream gym club...


  • Joo
      South Korea
    June 27, 2014

    It's very clean at reasonable price, nice location at NanjingXi ru as close as u can go to good place on foot. It's hard to find any inconveinience and not easy to find better place. Highly recommend!

    Taxi call service are more needed to improve. But not a big deal as it's so close to take one within walking distance.


  • Tomy
    June 23, 2014

    Sports club doesn't provide towel. Funny regulation in the pool where we have to wear swimming caps ? Room service is not 24 hours, only until 9 pm.


  • Hasan
    June 19, 2014

    Location Staff


  • Kelly
    June 16, 2014

    Incredible, gorgeous hotel. Elegant decor, stylish and comfortable suites, and excellent service. During my stay in Shanghai, I also stayed 3 nights at the Portman Ritz-Carlton - it was 3x the cost and much older and stuffier. Not at all recommended! The ONE was absolutely beautiful. 5 minutes in either direction on Nanjing Road can get you to subway stops, Starbucks/Costa Coffee, Citibank, shopping (H+M, American Eagle, Gap, Samsung). From my room on the 10th floor, I could hear the constant honking of horns which is Shanghai traffic, but I believe you'd hear that anywhere. The corner room - 1001 - was stunning. Little kitchenette (fridge, stove, electric kettle, sink), beautiful bathroom with shower/bathtub with an incredible window view (and electric blinds for privacy), two flat-screen TVs (bedroom and living room), and a comfy couch. The entire room is marble, and there's a dimming chandelier over the small dining table. LOVED IT!

    At times it was difficult to get a taxi because it's off the main strip.


  • James
      United Kingdom
    June 15, 2014

    Location was convinient

    Wifi is horribly slow. Room was dirty when first arrived. Kempenski obviously haven't visited this hotel since they first agreed to manage it.


  • Anonymous
      United States of America
    June 15, 2014

    Very nice modern rooms

    squeaky bed


  • Marcus
    June 12, 2014

    great location


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