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THE ONE Executive Suites Managed by Kempinski - Shanghai
No 601 FengYang Road (NanJing Road) , Jing'an, 200041 Shanghai – Show map
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The most recent booking for this property was made on Aug 29 at 4:55 AM from Spain.
6 Reasons to Choose THE ONE Executive Suites Managed by Kempinski - Shanghai
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344 verified reviews
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THE ONE Executive Suites Managed by Kempinski - Shanghai's staff speak: Chinese, English
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Sauna, Fitness Center, Indoor Pool
Food & Drink
Restaurant With Dining Menu
Free! Wired internet is available in the hotel rooms and is free of charge.
Free! WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs CNY 80 per day.
Room Service, Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Family Rooms, Elevator, Soundproof Rooms, Heating, Hypoallergenic room available, Designated Smoking Area
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 12 years stay free of charge when using existing beds.
Free! One child under 2 years stays free of charge in a crib.
One older child or adult is charged CNY 345 per person per night in an extra bed.
The maximum number of extra beds in a room is 1.
There is no capacity for cribs in the room.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
THE ONE Executive Suites Managed by Kempinski - Shanghai accepts these cards and reserves the right to pre-authorize your card prior to arrival.
The opening hour of the indoor pool:
Mon until Fri: 7 am - 9:30 pm
Sat until Sun: 7 am until 8:30 pm
The opening hour of the indoor pool and Tera Fitness Center during the Chinese New Year period:
Open from 7 am to 10 pm on weekdays, 7 am to 9:30 pm on weekends
Car rentals and airport transportation are available. Requests have to be made at least 1 day in advance.
Based on 344 reviews
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I love everything in my room; the living area, the bedroom, the day bed, the toilet, the shower, the tub...everything! It's very modern yet very homey. I love it that my room was in a corner, which gave me a good view. The staff were very courteous and helpful.
My colleagues and I were surprised with how big the amount they were requesting for deposit. Though, when we saw our rooms, we immediately understood it. Nonetheless, I am grateful they were flexible enough to accept the few cash in hand that we only had then.
The location is excellent, spacious rooms plus separate living area which is ideal for small meetings.
Price Room size Facilities I would stay here again
Location is a bit side but not so much
Nice rooms' interior.
The location is not that perfect. Did not like the service as well. Upon check-out the staff was slow and not in a hurry to call for a taxi...
the room facility and security is very nice for long-term trip.
My suit is filled with a uncomfortable smell while entering, and I think it might come from the former living resident.
Rooms were big
Very Rude staff, None of the staff spoke English, Rooms were dirty, Tv's didn't work properly, Gym was too small and overcrowded because it was open to the public too, Location was on some dirty back alley off nanjing road NOT on nanjing road, Impossible to get a taxi, Reception and concierge all very unhelpful and uninterested, I had some mail delivered to the hotel and they were so useless that they denied having it until I produced proof on the tracking and then It magically turned up, Not 5star standard, don't stay here it was a very bad experience
Breakfast (Exellent!) Room Lobby Decoration Staff: kindness
Only the mattress was good. Restaurant staff good and helpful and warm.
Service at front office and concierge bad. Our luggage was sent to our apartment by a staff who was sour unfriendly and unwilling. When we were checking out I had specifically asked for cab at 0830 but nothing was done and concierge was running up the road to get a cab with his radio. We almost missed our train due to this inefficiency!!!! Stressful.
Very good location 2 minutes from west nanjing road and 5 minutes walk from west nanjing subway station. The gym and pool are also good Rooms are super clean
The location is nice and with relatively friendly staff.
The room rate is pricey compare with other 5 star hotels, especially the breakfast is not included in the room rate.
The dishes in my room were not clean. Room was close to lift thus a bit noisy. The staff in the bell desk gave no help at all for luggage.
Clean tidy and comfortable. Staff very friendly. Got to know you by name. Location was excellent. Restaurant and Breakfast were very good.
Not on a busy passing route for Taxi, but metro is only a few mins walk. Alternatively ask the staff to get you a taxi and enjoy a coffee whilst you wait.
The floor and the bathroom.
The price is too high.
View, location, luxery was very good.
Wifi is so poor, i need internet for my business so i didn't like it was so slow.
Small hotel with excellent staff from front of house/restaurant to house cleaning. Location location will be back, this is at least the 7th time I have stayed.
Selection available at Restaurant too small and definitely my portion serve of the Schnitzel was more an entrée size than a main. I would prefer the bed to be a little softer.
Clear, smart, warm, beauty
All The facilities are excellent and worth money.
Everything very good
The shares gym and pool with a main stream gym club...
It's very clean at reasonable price, nice location at NanjingXi ru as close as u can go to good place on foot. It's hard to find any inconveinience and not easy to find better place. Highly recommend!
Taxi call service are more needed to improve. But not a big deal as it's so close to take one within walking distance.
Sports club doesn't provide towel. Funny regulation in the pool where we have to wear swimming caps ? Room service is not 24 hours, only until 9 pm.
Incredible, gorgeous hotel. Elegant decor, stylish and comfortable suites, and excellent service. During my stay in Shanghai, I also stayed 3 nights at the Portman Ritz-Carlton - it was 3x the cost and much older and stuffier. Not at all recommended! The ONE was absolutely beautiful. 5 minutes in either direction on Nanjing Road can get you to subway stops, Starbucks/Costa Coffee, Citibank, shopping (H+M, American Eagle, Gap, Samsung). From my room on the 10th floor, I could hear the constant honking of horns which is Shanghai traffic, but I believe you'd hear that anywhere. The corner room - 1001 - was stunning. Little kitchenette (fridge, stove, electric kettle, sink), beautiful bathroom with shower/bathtub with an incredible window view (and electric blinds for privacy), two flat-screen TVs (bedroom and living room), and a comfy couch. The entire room is marble, and there's a dimming chandelier over the small dining table. LOVED IT!
At times it was difficult to get a taxi because it's off the main strip.
Location was convinient
Wifi is horribly slow. Room was dirty when first arrived. Kempenski obviously haven't visited this hotel since they first agreed to manage it.
Very nice modern rooms
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