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No 601 FengYang Road (NanJing Road) , Jing'an, 200041 Shanghai, China – Show map
|Fly and Stay - Comfort Studio||
|Fly and Stay - Deluxe Suite||
|Fly and Stay - Superior Suite||
|Special Offer - Comfort Studio||
|Art Deco Studio||
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443 verified reviews
They speak your language!
THE ONE Executive Suites Managed by Kempinski - Shanghai's staff speaks: Chinese, French, English, German
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Sauna, Fitness Center, Indoor Pool
Food & Drink
Restaurant with Dining Menu
Wired internet is available in the hotel rooms and is free of charge.
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs CNY 80 per day.
Room Service, Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Family Rooms, Elevator, Soundproof Rooms, Heating, Hypoallergenic room available, Designated Smoking Area
Chinese, French, English, German
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
One older child or adult is charged CNY 345 per person per night in an extra bed.
The maximum number of extra beds in a room is 1.
There is no capacity for cribs in the room.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 443 reviews
Value for money
Show reviews from:
location , staff , comfort , facilities
Customer service Helpfulness Location
Pillows were too soft.
Perfect location & spacious room
Location, quality of the rooms and facilities
location and staff are helpful
Found insects in the room daily Extremely difficult to catch a taxi
Reception service during checking
Lazy & untrained concierge and reception staff, and not enough staff available during check-out time Terrible breakfast (e.g. toast bread was rock hard & at least 3 days old, oily scrabbled eggs - all of it not 5 star quality) Hidden charges crystallizing on the bill Lengthy check out process Mistakes when issuing the China tax invoice
Worker and hotel
Essen is problem. Hotel name is zu lang Nobody understand so quickly. Hilton intercontinent so one name i want. I don't know your hotel name how to quiclky to say. It's a sentance? Food and hotelname are important than others my opinion
We want to thanks especially for Mia Hua from the reception. .. many thanks for the very good tips
Good location, happy hours in the bar, spacious apartment. Well equipped
The staff was wonderful, particularly exceptional was a young man by the name of Daniel. He went out of his way to make our stay very enjoyable. From his personalized instructions to wonderful response when we said we had a problem. He replied "We have only solution here."
I loved that this hotel was exactly what you expected from the information on Booking.com. And then some. I booked a small Art Deco Appartment on the 21st floor and it was like my home away from home while in Shanghai. The washer was easy to use, I had a big fridge, open spaced livingroom and bedroom with a cushioned space in the window where you could sit and watch the city skyline. The bathroom was perfect with a shower that I would have brought home with me if it had been possible. At the same time the price was really great and the hotel was a mere 7 minute walk from People's sqare and 3 minutes from NanJing Road West. Absolutely perfect for the business traveller!
I don't quite understand why the staff at the hotel are trying so hard to make it seem like the hotel is way, way, way off NanJing Road. Seriously, a 45 minute walk to go from one end to the other of a long shopping street is not particularly far. The staff in general was extremely nice but there was one person who when approached by me in the lobby with a question actually asked if I was staying at the hotel or not. That's never a relevant question unless someone is asking to be given something which is related to your stay and then you ask for the room number, not if you are staying in the hotel. I was asking for directions and as far as I know that's not something you can steal if that was his problem.
Friendly and helpful staff
Poor F&B Facilities
size, bathroom, general looking nice breakfast
AC was stop mid October
The room size is big
Wifi very poor..can't connect
The location is good, close to Wujiang Lu and MTR station. The mattress is very comfortable. We were offered an upgrade upon check-in and allowed a late check out too. Very helpful staff.
My boyfriend ordered an egg omelete and coffee at the hotel restaurant but waited for 30 minutes even though there was no other customers but him.
Big rooms. Good Staff with Service Mind.
Limited F&B Facilities. Rooms a little old. Poor Internet Connection. Breakfast limited for the Price. Entrance and Location a little hard to Find.
room is good, location is very convenient
staff needs training
Location is good, rooms are excellent, Manager of the hotel was a German and was very helpful in guiding us around Shangahi. Would surely stay back.
Luxury and attention to detail
Construction at entrance
Separate bed room. Small kitchen with fridge Nice bath room,
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