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No 601 FengYang Road (NanJing Road) , 200041 Shanghai, China – Show map
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498 properties in Shanghai
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452 verified reviews
They speak your language!
THE ONE Executive Suites Managed by Kempinski - Shanghai's staff speaks: Chinese, French, English, German
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Sauna, Fitness Center
Food & Drink
Restaurant with Dining Menu
Wired internet is available in the hotel rooms and is free of charge.
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs CNY 80 per day.
Room Service, Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Family Rooms, Elevator, Soundproof Rooms, Heating, Hypoallergenic room available, Designated Smoking Area
Chinese, French, English, German
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
One older child or adult is charged CNY 345 per person per night in an extra bed.
The maximum number of extra beds in a room is 1.
There is no capacity for cribs in the room.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 452 reviews
Value for money
Show reviews from:
Terrible Wifi which made connecting with work very difficult.
the room is too small and equipment in the room is not all new, also the bathroom is a little bit small. Next I won't choose live there
1) Walking distance to Metro and People's Park. 2) Few convenience shops around the area to get basic necessities.
I wish the management could provide the the apartment with dish towels, dishwashing soap and a sponge so that I could have at least wash up the dirty plates and cups instead of leaving it in the sink for the whole day or wait till the maid comes in. Not all convenience store around the area has dishwashing soap and sponges so I had to ask the concierge where the nearest supermarket was. With the price that we are paying per day, I don't think it would cost that much to include these with the 3 weeks we were staying for. ( There is a international supermarket under the Portman Ritz Carlton - 1376, Nanjing Xi Lu, Shanghai 200040 China, 20 mins walk, 14 CYN by taxi) 2) We ask for an extra pot to borrow from room service and was told that there was no pots. 3) Apart from 1 concierge staff who offered his help to carry my heavy groceries to my room, the rest just carry on looking while I struggle on carrying bottles of water. 4) 2 small bottled water provided daily. 5) Wifi is super slow..
True 5 star hotel. Service is excellent. Great location.
Shower and bathtub is in same space.
I was impressed by the hotel restaurant. Stunning dishes with amazing services !
Wifi network very slow
We were surprised there was a stove. Based on the photos, i only saw a microwave. Cooking was convenient as i am Muslim and food was pretty hard to find in Shanghai. We always return to a really clean room every night. Tv stations were mostly chinese but they had good channels as well. Facilities are tip-top and staff were always ready to help.
Nothing. I loved everything and this hotel made my trip a good one!
The hotel was very clean and the breakfast was good.
It was too costly per night
The Hospitality Manager (European fellow) was very helpful and cheerful in offering good local advice.
Rooms in the website looks the best and originally 50% of what it shown at website Small widows in the suite Bad outside view
big rooms nice view friendly staff
very slow internet connection bad location, very difficult to get taxis in the morning...
Staff were helpful Appartment had great layout Great location
Gym could be improved as staff there weren't friendly
great rooms, comfortable beds, and the kitchen was a bonus. the staff could not of been more polite and helpful when my bag was lost in transit. this hotel is very good for meetings and business. we will be back .
location , staff , comfort , facilities
Customer service Helpfulness Location
Pillows were too soft.
Perfect location & spacious room
Location, quality of the rooms and facilities
location and staff are helpful
Found insects in the room daily Extremely difficult to catch a taxi
Reception service during checking
Lazy & untrained concierge and reception staff, and not enough staff available during check-out time Terrible breakfast (e.g. toast bread was rock hard & at least 3 days old, oily scrabbled eggs - all of it not 5 star quality) Hidden charges crystallizing on the bill Lengthy check out process Mistakes when issuing the China tax invoice
Worker and hotel
Essen is problem. Hotel name is zu lang Nobody understand so quickly. Hilton intercontinent so one name i want. I don't know your hotel name how to quiclky to say. It's a sentance? Food and hotelname are important than others my opinion
We want to thanks especially for Mia Hua from the reception. .. many thanks for the very good tips
Good location, happy hours in the bar, spacious apartment. Well equipped
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