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Bocagrande Cra 1#8-50 Edificio Palmetto, Bocagrande, 130003 Cartagena de Indias, Colombia – Show map
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161 verified reviews
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Apartamentos Edificio Palmetto's staff speaks: Italian, Spanish, English
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Outdoor Pool (all year), Grounds
Sauna, Fitness Center, Spa
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
24-Hour Front Desk, Laundry
Safe, Family Rooms, Elevator, Designated Smoking Area
Italian, Spanish, English
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 1 year stay free of charge when using existing beds.
All children under 2 years stay free of charge in a crib.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 1.
Pets are not allowed.
Based on 161 reviews
Value for money
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Location was good. Great views of the beach/ocean and the city. The hammock in the balcony was a nice touch. Beds and furniture was comfortable.
The apartment was not very clean when we came in. We were given minimal amenities, such as only one roll of toilet paper and the cleaning people only came once during our 5 day stay. We had to call every time we needed towels or toilet paper, and they only did this once during our stay. There were ants in our bathroom. Hot water didn't work! Someone came to try to fix it, but it was only fixed for half a day. On our last night, we found roaches in the fridge (so all of our food was ruined), in the bathrooms, bedrooms, and the other guests with us found them on their bed! This was the last straw, I tried to relay this to the management but they didn't really seem very interested. The worst part is that when we got home we found one of the roaches was actually inside a bag and we've had to fumigate everything. I would absolutely never stay here again under these conditions. Again, I relayed all of our concerns to the management but it was tough to try to get them to solve anything. We stayed at apt 2801, the rental manager was Karina. Another note on the management, we bought a tour to go to Baru beaches and Rosario islands through them and were told it included lunch and snorkeling. When we got there before giving us our snorkels and letting us get in the water, they tried to charge us another $30,000 pesos each and would not let us get in the water otherwise. The boat was also in terrible condition. Again, the management company did nothing to alleviate this situation even though they sold us the tickets. The tour company was Delfines Tours, definitely do NOT do business with them!
The location was outstanding could walk to the main strip. Close to the beach and plenty of restuarants nearby. I enjoyed my stay just need some minor fixes.
We had bugs in both bathrooms they were really small but still didn't sleep to well after seeing them.
Good and big apartment just in front of the beach. Nice swimming pool. Great wifi.
The building is a bit old.
The polo is ok, the location fine.
Tons of cockroaches in the apt, especially active at night. The wifi is a bit weak, the hot water in the shower takes a long time to heat up.
Staff attitude, they were great, willing to help, kind, friendly. Safety was great and definitely the employees are the best
The building's administration must review the maintenance policies and develop a more systematic approach to the same instead of waiting for "things to happen" to repair/fix
Place was great!
Pool closes at 7 pm
i was happy last year on palmetto appartement on 23 floor ,was very nice and big appartement and because a like this appartement i rent again on 22 avril this year
this year i realy don't like this appartement 30 floor room 3001 because more small,no pretty and no cover on the bed,big probleme to open the safe,lot thing broken and you rent this appartement to be luxury appartement when is cheaper of the regular appartement but was looky rent for only one day but now i think i will look to find better place and better agency for location because i am no happy this time
Very convenient location, great view and kids-friendly.
Apartment needs new towels, fix refrigerator and vanities in the bathrooms.
Good space except for bathroom Pool ok but not great
Room cleaning on a random basis Bath rooms narrow and old, worn Bed very basic and not in very pleasant condition Restricted view other than promised (full scale view)
Perfectly located at Bocagrande. Wonderful view. Modern an well equipped apartment.
Housekeeper didn't come everyday (as promised) to clean the apartment.
Breathtaking views on three sides. Room was way above expectations. Looked like a hotel, much better than the pictures shown. Located right on the beach. Cabs knew where to take you, just mention Palmetto. If I wanted to come to South America again I would choose Catagena just to stay here.
If you bring local friends back they need to check in, get a wristband, and only 6 were given for our stay, then you pay $15 or so for each after. Ants come out if you leave food out, keep it in the fridge and you're fine. It's a family building, few single people staying here.
Good clean apartment. Felt totally safe and secure during our stay. Terrific setting.
Having to wear a stupid wristband like some kid at summer camp. I took it off most of the time. There has got to be a better way.
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