Then it's time for the not so good things at this hotel.
Taxes : I do not understand why you have to pay tourist tax on hotel here . At the well there are many hotels in Colombia who forget that there are taxes on hotel stays when you are a tourist in less than 90 days stay in their country.
But now I have this time been to Bogota - Medellin - Santa Marta and now Cali and this time I experience that only this Cali hotel will charge 16% of the taxes in the room. In the other 3 cities I should not pay taxes because I was a tourist .
Then we come to an area here at the hotel where I in no way agree with the hotel, their jazzuzi .
If you want to use it , be sure to tell your staff at least 2 hours before or it is cold .
It does not work perfectly , no air in it so no jazzuzi , all the settings button- broke, no lights , not really hot around 26 degrees .
And so it must be used from 10am. to 10 pm . This even though I now 2 times have been told it is ok to use it outside of this time if you do not make noise . But when you want it , you get told it is not possible by the staff.
Maybe not important right for everyone but for me they are .
I have been to this hotel several times.
I love the hotel, nice, nice, good facilities in the rooms.
They have changed many things in the personnel area and this time it was a treat to get to the hotel and be received as a guest they wanted at their hotel.
Staff have been there 110% for me during the stay.
Can this area only recommend this hotel as a place where you get what you pay for.