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Avenida Costa Rica No. 3-59, 880060 San Andrés – Show map
Excellent location – rated 9.3/10! (score from 231 reviews)
Rated by guests after their stay at Hotel Casablanca.
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201 properties in San Andrés
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231 verified reviews
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Hotel Casablanca's staff speak: Spanish
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Outdoor Pool (all year), Grounds, Terrace
Food & Drink
Bar, Restaurant With Dining Menu, Buffet-Style Restaurant
Free! WiFi is available in all areas and is free of charge.
No parking available.
Room Service, Car Rental, 24-Hour Front Desk, Currency Exchange, Tour Desk, ATM on site, Laundry, Meeting/Banquet Facilities
Safe, Family Rooms, Elevator, All Spaces Non-Smoking (public and private), Air Conditioning, Designated Smoking Area
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 2 years stay free of charge when using existing beds.
Free! Up to two children under 2 years stay free of charge in a crib.
One older child or adult is charged 100 % of the room stay per night and person in an extra bed.
The maximum number of cribs in a room is 2.
The maximum number of extra beds in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hotel Casablanca accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 231 reviews
Value for money
Show reviews from:
On the scenic San Andres Island, the GHL Hotel Sunrise has spacious accommodations with free Wi-Fi and complimentary parking. Services include an outdoor pool, and windsurfing or diving facilities.
Score from 343 reviews Good
Right on Cocoplum, San Andre’s finest beach, Hotel Cocoplum Beach features a swimming pool, spa facilities and a restaurant overlooking the sea. Free Wi-Fi and breakfast are available.
Score from 227 reviews Good
An outdoor swimming pool can be enjoyed right in front of Spratt Bight Beach, in Northern San Andres island. The hotel offers modern rooms with free Wi-Fi on San Andres Island.
Score from 16 reviews Good
Featuring a swimming pool, a beach volleyball court and a nightclub, Hotel Decameron Marazul offers rooms with air conditioning and private balconies in San Andres. There are 3 restaurants.
Score from 52 reviews Good
we stayed at in the Casablanca hotel for three nights, July 29 to August 1 the price per night is US $ 240.00 a night, so wait, the service - that is bad and mediocre, good food - there's nothing to tell at home, slavish reception - are hostile, the first day we went to the room, sheets and pillows were stained with blood, I took pictures, also had mold on the wall, took pictures, I'm going to the reception and I ask you to change the linens and clean the black mold, they did, the next day the only one clerk speaks English told me that manchaba the sheets, so I told him if it marks the time when we entered the room and the time of my complaint will notice that these are old smears of dried blood, the same night that they had no water for many hours, couldn't wash the bathroom, the room is very nice, and the location is excellent, the air conditioning is a protector of life, apparently, for the Colombian who know how tire and be given for the same price as a supply of everything, the hotel is ridiculously over priced
Great Location by the Beach Good Food
The location of the property is close to everything. Directly on the beach. Stroll the beach boardwalk right at your front door.
My wife awoke at 12:30 am from our room 417 complaining about itching on her legs and rear side. After investigating we discovered our sheets were covered with bed bugs. Upon notifying the desk we went thru an hour wait since the auditor did not have an understanding of his inventory. We looked at several other rooms a couple only had twin beds and one not made up. We had reserved a superior room with a balcony but settled after looking at several units appeared to be a clean room. We had made the reservation with our child yet the hotel claimed no knowledge even though we specifically requested a bed for our daughter. We had to wait for the night maintenance man to bring us linen for her in both the first room and the alternative we settled for.
Breakfast was great! Also tried the afternoon snack, great value for a delicious fruit salad, pizza and juice. Room was on the fifth floor, very spacious and comfortable. Employees were courteous and helpful.
Nothing negative about this place
None of the personel could talk proper english, which make it very hard to communicate if you are not speaking spanish.. The tours organized are not recommended.
Location close to the beach, included breakfast was good, front desk staff were very helpful with booking tours, restaurant recommendations etc., Restaurants connected to the hotel were also very good.
The rooms/cabanas near the pool must have been the old portion of the hotel. Bedding was clean but the actual mattress was filthy and appeared to be decades old. Shower water was cold for all but one shower during the 3 days we were there. We were told we had to let the water run for 10 min. to get warm water, but even that only worked once. Wifi was very unreliable.
Nice location right in front of the beach. The a la carte restaurants had good, quality food.
When hotel rooms are being painted she should not be used for a reasonable time in order to avoid the paint odor in the room. This happened during our stay and was very annoying.
Location was amazing on the beach front stunning views. Rooms were big, clean and bed and shower was massive. Breakfast was good and catered for our needs. Pool area is small, but was pleasant and quiet. Staff could be a bit more attentive other than that we would stay here again. Lovely!!
Extremely clean. The staff was very helpful and always had a smile on. The room was very nice and the wifi was very convenient. The breakfast food was amazing!
The air conditioning broke. The piping for the hot water broke in the middle of the night and flooded the 2nd floor. We had to change rooms.
Location is good,just near beach. food was nice at breakfast.
check in was too long, more than 30 min!!! Nobody speaks English, even guid in hotel, except a woman from reception.
The view from the room (if you pay more for this)
Sooooo much noise in the room from the street. I went to relax but was imposible. There are others more calm hotels near the beach. The beach in front of the hotel isn't so good. There was no bad to may daughter in the room web i arrived. I've had to "fight" to receive the bad. I didn't recomend the hotel.
Modern amenities, free wireless internet with great bandwidth speed (used Skype with no issues), location is great (beach and shopping) steps away. 5 minute taxi ride to the airport. Food was good but nothing spectacular. Staff was very friendly. Go with the all-included food/drink plan. Local restaurants are pricey in my opinion. Air conditioning worked great! Room 411 had a nice view of the ocean/beach.
Hotel is under construction/renovation for a 2nd elevator and front desk/lobby area so it's very noisy and congested. This hotel gets busy around 2pm for check-in time frame and when guest arrive from the airport. With only 1 elevator, expect a little wait for a busy hotel. Had an issue at the hotel restaurant for dinner. My wife and I sat down at a small table (only 3 other couples were inside eating), we waited for about 5 minutes with nobody coming to our table to offer water or a wine/cocktail. The waiter was attending to the other couples but not us. We looked around to see if we could get someone to come to our table but we were ignored. We got up and started to walk out of the restaurant. The waiter finally noticed us and asked us why we were leaving. I told him his waiter skills were terrible since nobody attended to us since we sat down. I spoke with the front desk and made a complaint about the issue. Shortly after, the chef/manager came and apologized. We never ate at the restaurants to know if the food was even good. We chose to spend our money at the local restaurants. Be careful of staying in the tower/building. The adjoining doors are not sealed/framed. You can actually see into the other room through the cracks of the door frame and wall. We could hear every word from the adjacent room as if they were in our room. No privacy! This needs to get fixed asap! People next door spoke loud late at night and could here them in the bathroom. Sound protection needs to be added to the door area. (Room 411). Marble in the shower had black mold by the soap dish and along with pits of the marble. The shower does not get cleaned by the cleaning ladies at all! Marble is not sealed therefore mold builds up easily.
Nice, spacious rooms. Right on the beach.
Hotel was being renovated and staff appeared a little disorganised and stressed.
Attentive restaurant staff. Well kept and clean in all areas. Nice big beds. Very nice bathrooms. Baby friendly (had a crib). Great food. Perfect location-across from the beach and along the main promenade. Has a pool.
We arrived at 2;30 and we didn't get a room til 4:00. We kept being told that our room was almost ready and it turned out that our room's AC was broken and so they ultimately had to put us in another room. I think they need to re-work their check in system because it seemed to be a bit messy with a lot of miscommunication.
- The hotel is in a good location. - Very good beds. - Staff engage with the clean service. All the time.
- They were renewing the 3rd and 4th floor.
Room was super clean ! Food was ok , best location ever , and one of the nicest hotel on the island worth staying
Receptionist with bad attitude, the worst receptionist ever!
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