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Newest reviews for Hotel Dann Carlton Bucaramanga

  • Mark
    May 6, 2014

    They have the best mattresses and pillows. The new window coverings and furniture are very nice. They have the very best breakfast buffet in all if Bucaramanga. The staff is friendly and very helpful. They always greet us with smiles.


  • Richard
      United Kingdom
    April 6, 2014

    Nice hotel, good staff.

    Wifi on 13th floor not usable. Had to go to lobby to check in online and do my emails.


  • Martin
    February 12, 2014

    internet speed not acceptable!


  • Ross
      United Kingdom
    February 10, 2014

    Great facilities

    Terrible experience with the Hotel drivers. Twice I booked an airport transfer and twice nobody was waiting for me. Waiting around at Bogota airport at 1am or your driver is not a nice experience and the Hotel did nothing when I complained. Really bad service.


  • Aimee
    January 9, 2014

    We enjoyed the friendly staff, perfect location , All around very good hotel

    Far to many screaming children at all hours , even worse at the pool area .


  • Anonymous
      United States of America
    January 2, 2014

    Large room, friendly staff

    All was OK


  • Riccardo
      United States of America
    January 1, 2014

    Breakfast. Restaurant terrace

    Service slow and not always responsive. Very noisy location. It was almost impossible to have a good sleep. Too expensive for the whole value.


  • Ishminder
      United Kingdom
    November 17, 2013

    The location of the hotel was great and the staff welcoming. It feels quite safe and there are malls within walking distance. The views are breathtaking in parts. The rooftop pool area is nice but small.

    The hotel is nice but the rooms are dated and in need of upgrading. The gym is only sufficient and could again do with some upgrading.


  • Anonymous
    November 11, 2013


    Very poor maintenance in the facilities


  • Hector
    October 15, 2013

    I was very happy at and very satisfied with the services at the hotel.


  • Carlos
      United States of America
    August 21, 2013

    Excellent customer service.


  • Miguel
    July 14, 2013

    Great Breakfast.

    staff was rude and unprofessional


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