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Cra 43A No. 7-50, El Poblado, 050001 Medellín – Show map
Excellent location — rated 9.1/10! (score from 651 reviews)
Rated by guests after their stay at Hotel Dann Carlton Medellín.
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196 properties in Medellín
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651 verified reviews
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Hotel Dann Carlton Medellín's staff speak: Spanish, English
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Fitness centre, Spa and wellness centre, Massage, Hammam
Food & Drink
Bar, Restaurant (à la carte)
Free! WiFi is available in all areas and is free of charge.
Free! Free private parking is possible on site (reservation is not needed).
Room service, Car hire, Shuttle service (surcharge), Airport shuttle (surcharge), 24-hour front desk, Tour desk, Ticket service, Luggage storage, Laundry, Dry cleaning, Ironing service, Shoeshine, Meeting/banquet facilities, Business centre, Fax/photocopying, Barber/beauty shop
Newspapers, Safety deposit box, Non-smoking rooms, Facilities for disabled guests, Family rooms, Lift
From 15:00 hours
Until 13:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
Free! All children under 12 years stay free of charge when using existing beds.
Free! One child under 2 years stays free of charge in a child's cot/crib.
One older child or adult is charged COP 79000 per person per night in an extra bed.
The maximum number of extra beds/children's cots permitted in a room is 1.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 651 reviews
Value for money
Show reviews from:
Boasting a panoramic hot tub and a swimming pool surrounded with vegetation and sun loungers, this stylish hotel offers gym facilities and free Wi-Fi. Massage sessions are available.
Score from 277 reviews Very good
The Four Points Sheraton Medellin is located in the heart of the Poblado commercial and financial district, downtown Medellin.
Score from 254 reviews Fabulous
Inspired by the culture of Colombia, this design hotel offers luxurious rooms, free Wi-Fi and wellness facilities. Located in the commercial centre of Medellin, only 7 blocks from Poblado Subway.
Score from 455 reviews Fabulous
Boasting a swimming pool, spa facilities and a fitness centre, Hotel San Fernando Plaza offers luxurious accommodation in Medellin, on the Milla de Oro highway. There is a restaurant and a bar.
Score from 460 reviews Fabulous
Large, well-equipped and clean room, very efficient and friendly staff, excellent restaurant (both for breakfast and dinner), huge swimming-pool PS: WiFi is now free and works perfectly even in the rooms, so this is no longer an issue
No coffee machine in the room. No English language channel on TV.
Excellent atmosphere and friendly and helpful staff. Manager very courteous
Slow internet. Room smelled terrible after a poor standard of repair to a broken sink
Everything especially the staff!
The hotel has five stars... nothing really to add except to repeat... it has five stars!!
The wifi did not work on my smartphone in my room. It only worked on my laptop.
Darn, there was no temperature direction on the bathtub taps. It took me half an hour to get a decent temperature !
Pool and Tony Romas
Reception staff Entrance staff Room too noisy Smoking in rooms Lack of excellent service NOT a "5 Star Hotel" Bitten by bed bugs Children's feet cut inside pool
It's a decent standard hotel.
The WiFi is useless. Nothing really special about the hotel that would justify its self proclaimed reputation. Floors didn't seem to have been vacuumed for a while.
Breakfast and price ok.
Hotel was old, And the people ay the front not friendly. . Jacuzzi dos nit work and wifi at my Room did no work either. It is a Three Star Hotel.
Location and wifi availability were a plus.
The staff at the reception desk and in the restaurant were not friendly at all. (Bell boys and maids were the exception, they were friendly). Service during breakfast was very poor, with long waits to obtain coffee, dirty dishes from people before you remaining on your table, ... Also the quality of the buffet was far low of what you would expect at a 5*, and even a 4* hotel. Checkin is advertised as being available at 15h. We did a pre-checkin at 14h but had to wait until 16h30 for the room to be ready. And even then towels were still missing.
45 minutes after official check in time 30 people all waiting for keys to rooms that were still being cleaned. Nothing available for an hour. A dirty filthy hotel. Cigarette butts on the terrace by the pool there for five days of our stay. How clean is the water? Once was a five star hotel. Now an average three star hotel hiding behind a five star price. Used to stay here quite a lot. Never again.
nice hotel, great brekfast, beautiful view, great rooms, bathrooms nice, possible to easily order from outside..
check in time took 45min. no email received, passports required and info take over took ages.. booking com email was not teceived by hotel
We liked the way we were treated by all the hotel personal. Very good and very friendly people.
The Gym was very disappointing and also the swimming pool. Those two really need improvement
Beautiful pool, super location.
Concierge was far from helpful and never there!
Friendly staff. Spacious rooms
As other commenters have pointed out, you can hear other rooms. A little rundown, may well do with a little renovation
location and staff
I want to express all my gratitude for all staff and give the excellent service and thank so much
Nothing everything I like
Everything and the service is expectacular
Nice location en el Poblado, quiet on our higher floor, with a nice view of the city. Breakfast was decent and then attention from the staff was very nice. Rooms were ample and spacious, bed was comfortable and bathroom met all of our needs. There is always a taxi available to take you anywhere.
I am a foreigner and reservation was under my name. Was still charged the Tax because my partner is a Colombian national. From experience from other hotels in Colombia, they would exempt me from the tax being the reservation was under my name.
the beds were too hard... and I got overcharged for the use of the phone...
The communication in between client and service
The wifi was very unstable
The hotel was neat and clean. The staff was friendly and helpful, some spoke very good english. The breakfast buffet was very good. The pool is excellent. We would stay there again.
At night it could be noisy. Wi-fi was slow.
Muy buen hotel y gran desayuno
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