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Cra 43A No. 7-50, El Poblado, 050001 Medellín, Colombia – Show map
Excellent location — rated 9.1/10! (score from 853 reviews)
Rated by guests after their stay at Hotel Dann Carlton Medellín.
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187 properties in Medellín
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853 verified reviews
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Hotel Dann Carlton Medellín's staff speak: Spanish, English
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Fitness centre, Spa and wellness centre, Massage, Hammam
Food & Drink
Bar, Restaurant (à la carte)
WiFi is available in all areas and is free of charge.
Free private parking is possible on site (reservation is not needed).
Room service, Car hire, Shuttle service (surcharge), Airport shuttle (surcharge), 24-hour front desk, Tour desk, Ticket service, Luggage storage, Laundry, Dry cleaning, Ironing service, Shoeshine, Meeting/banquet facilities, Business centre, Fax/photocopying, Barber/beauty shop
Newspapers, Safety deposit box, Non-smoking rooms, Facilities for disabled guests, Family rooms, Lift
From 15:00 hours
Until 13:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
One child under 2 years stays free of charge in a child's cot/crib.
One older child or adult is charged COP 79000 per person per night in an extra bed.
The maximum number of extra beds/children's cots permitted in a room is 1.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 853 reviews
Value for money
Show reviews from:
Boasting a panoramic hot tub and a swimming pool surrounded with vegetation and sun loungers, this stylish hotel offers gym facilities and free Wi-Fi. Massage sessions are available.
Score from 410 reviews Very good
Inspired by the culture of Colombia, this design hotel offers luxurious rooms, free Wi-Fi and wellness facilities. Located in the commercial centre of Medellin, only 7 blocks from Poblado Subway.
Score from 639 reviews Fabulous
The Four Points Sheraton Medellin is located in the heart of the Poblado commercial and financial district, downtown Medellin.
Score from 382 reviews Fabulous
Boasting a heated outdoor pool, spa facilities and a fitness centre, Hotel San Fernando Plaza offers luxurious accommodation in Medellin, within El Poblado exclusive financial and commercial district....
Score from 572 reviews Fabulous
Mostly helpful staff who go out of the way for guests. Good food. Nice pool.
One staff person didn't tell me a phone call to cell phone would cost s lot of money. Exercise equipment not in great shape.
Hotel location and presentation. Very friendly staff.
Room carpet was stained and seems dirty. We had no towels and had to make several calls before we got them. Pool service was slow.
Breakfast was excellent and the facility has character. We loved the park and the view. Our room was comfortable and we always had hot water.
No self-serve coffee...but all your staff were great! Not much to say anything bad about. We are coming back for a weekend in April
- ssometimes no WLAN in Room - welcome drink in plastic glasses in a 5 star hotel is a joke - dirty
Staff very friendly
Perhaps they were a bit understaffed fOR the dates. Service took a while
- Spacious rooms - Many facilities
- Very rude and unfriendly frontoffice (Santiago). Not what you expect from a 5* hotel. - Room was available at 7pm instead of 3pm according website/booking.com. - Complaints are not taken seriously. - The first day a cold shower due to maintenance problems. - Rooms and facilities are outdated. - Invoice was not correct. Check your invoice as this happens more often!
We loved everything about the Dann Carlton of Medellin. The staff treated us like family and were warm and caring. The entire Hotel was fabulous. We will definitely be back and we encourage others to stay there.
We had no complaints at all. The management and facilities exceeded our expectations. The free Wifi worked well in the business center, but not in our hotel room, but still we cannot complain because everything else was so wonderful.
Unorganized staff. Cleaning towels reached our room very late every day
there are 3 people that I would like to mention : Ruben at the reception is very kind and gives the best customer care with exception for details Alexsander in the Entrance will gives you all the information you will need with a smile a lovely person with great energy . Juan at the restaurant will make sure you will receive the best food possible with a smile . those 3 persons are the reasons from us to come back again we really value a service with a smile and dedication like they do extremely good
booking promise to have a shuttle to take to the hotel but this is not true there are no shuttle services !!
The hotel is in a super convenient location in el Poblado area in Medellin, 5-7 minutes walking distance away from the busy area of Parque Lleras and 7-9 minutes walking distance away from the shopping malls " la strada" and "Rio Sur" where you can find proper bar-restaurants and disco-clubs The proper pool is always a great plus to enjoy Medellin's nice weather. Room was spacious (at least ours) and you can secure it with around 70 pound per night (not so bad :) Generally, we think that the hotel offers all we want and we need for our staying in Medellin .. safe area, proximity to areas with bars, restaurants and disco-clubs, swimming pool, decent gym .. positive feedback in general
Not many people from the stuff speak English but they are generally friendly and ready to try to understand you and help you with your request Some of the stuff of the reception desk did not speak English as well or they pretend they do not speak and this is an issue. (was a lady of the reception desk). We felt they were a bit ignorant and snob with us. But it is ok, you can ignore them yourselves as well.
It's near the shopping mall. And its' swimming pool is very good
Checking time to strict. I arrived early but need to wait to late.
I was only there for one night.
Unresponsive to customer complaint. After checking into the hotel, I found that the chair in my room was wet. One my way out for dinner I stopped at the reception desk, explained to than my complaint and asked them to replace the chair. When I returned the same wet chair was still in the room.
Friendly staff and great locations!
/service spa excellent.
frontdesk not friendly and helpful
Easy access to taxis, which are really the best way to get around Medellin. Two restaurants with very good offerings. A rotating bar/restaurant with a nice view of the city is located on a top floor. Staff is exceptionally helpful; English is spoken. Rooms are cleaned well every day.
WiFi is not so great, but it was free to guests.
Excellent service, good food and the fruit bowls were always full!
The rooftop restaurant was closed on Sunday evening. .. I don't understand.
Pool Breakfast and the bed
Wrote them a letter about the final payment ,think they made a mistake with the change of euro ,but never got a answer ,payed to much and price was not the same as on booking .com
Very nice hotel in Barranquilla. Excellent restaurants! Excellent breakfast! Very nice swimming pool. Very nice fitness center!
Breakfast was very good with a great variety every day. The staff of the entire hotel was WOW (excellent)
There weren't much other restaurants in the surroundings to choose from. So for good food you had to eat in the hotel, which was excellent.
This was not my first stay and it will not be my last. The service is wonderful and the people are the best.
The prices of the cocktails are a bit much! I ordered a margarita and received about 4 ounces of liquid in small glass and did not resemble a real margarita! $10 US is way out of line, however i just love the hotel!
Terrible service not a 5 stars hotel maybe 3 stars that's all I will never stay there again Will not recommended to any one
I loved the location, the facilities, and the staff. The swimming pool is excellent.
The WiFi was not stable and one detail... if you want to save electricity with the card-key that you take with you when you leave the room, PLEASE connect the electrical watch to a source that will not turn off.
The staff. Style. Location. Beautiful lobby.
I was over charged. My girlfriend daughter stayed one night with us and I was charged. I booked the hotel couple and children. They also tried to charge extra for my girlfriend the morning we checked out.
Unreliable WiFi connection Basic breakfast Rooms need to be updated Bad value for $ Slow check out
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