Loud activities that don't belong in a country vacation: karaoke in the middle of the lobby, with very loud speakers. Their activities directors talking through loudspeakers in the pool or other areas that you can hear everywhere, disturbing the piece of the beautiful landscape. Also, the people who give information about attractions in the region seemed incompetent. In reception and other desks in the hotel, there is never undivided attention when talking to a customer. They like to interrupt constantly the conversation with the most trivial issues. They seem not to respect the "do not disturb" door sign. Twice my nap or morning routines were interrupted by staff knocking at the door. Very weak or non existent wi fi connection. When connected in the lobby, the signal is incredibly slow. They seemed not to have liked that I reserved the hotel through booking.com. The first thing they did when I checked-in was to give me a business card and tell me to reserve directly through them next time.
Location, friendly staff, facilities, food, some of the attractions: horse riding, water sports, hot springs pools