They are trying to be a boutique hotel, or a guest house, which we normally love, this time, however, it felt very inpersonal, too formal, not friendly and not welcoming. When we first got there very tired at night, the staff were not friendly at all, simply asked for our details and asked us to pay and sent us with another member of the staff to our room, never informed us about breakfast times, or showed us around to get to know the place and make the most of it. Breakfast was ok, again, the staff too formal, and in general you can feel a pretentious atmosphere, like being in posh not very classy restaurant in a posh hotel, when is not, what I love about guest houses is the opposite of that. The rooms are not soundproff at all, and you can hear everything, be careful! everything from next rooms!! very uncomfortable. With all this the price is way too much for what it is, what is offered and how you feel in general. Would not go back if in Villa de Leyva again.
The hotel is located very close to the main square which is great. The hotel building has got a lot of character, and has got beautiful features -in general-