We’ve been to the Amazon before and don’t expect luxury but, this hotel did not meet our expectations for how expensive it was. One of the leading factors as to why we chose this hotel is that it advertised A/C. Our last trip to the Amazon we didn’t have A/C and wanted to make sure we had it this time around. However, we quickly learned that the A/C is only active from 6:00 p.m. until 2:00 a.m. So by 2:30 you’re sweating bullets and unable to sleep. Why they chose those hours is beyond me. Perhaps they could have invested in some ceiling fans instead of 42” LCD televisions. We didn’t come to the Amazon to watch TV…especially a TV that is on its last leg (probably due to the high humidity in the room…ironic). In addition, the music and partying coming from the lounge is out of control. Our room was right next to it and, until it stopped at 11:00 p.m., we were unable to sleep. White noise maker, ear plugs, and the sounds of nature were no match for the amount of noise. It was like a rock concert going on every night. Typically, 11:00 p.m. wouldn’t seem so late. But after spending the day exploring the sites, we were exhausted and ready for bed by 9:00 p.m. The privacy from your neighbors is another issue. You can hear every peep that comes from your neighbors. From whispers to passing gas, you hear it all. Also, they really need to invest in some citronella torches to put around the pool and community area. Trying to eat while you’re getting swarmed by mosquitos is a bit annoying. Bug repellent had almost no effect on these suckers. Lastly, there is almost no lighting in or around the pool. So once the sun goes down, you can no longer see your kids or what’s going on in the pool.
All in all, it simply wasn’t the quiet and relaxing Amazon experience we had hoped for. But the location is great and the onsite tour company is very accommodating. The kids enjoyed the pool and we enjoyed the free drinks at the bar.
- Great location
- Good food
- Open bar
- Nice pool
- Excellent tour company onsite
- The A/C is only part time
- Loud music
- Zero insulation from neighbors
- No free internet as advertised
- Room smells like animal urine
- Mosquitos in the eating area
- No hot water