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Newest reviews for Hotel Santa Helena

  • Alan
    August 18, 2014

    Liked the pool

    Internet not working


  • Graham
      United Kingdom
    August 6, 2014

    The hotel is situated in a good location to resturants and is within walking distance to the river. The staff are very friendly. Although they could not speak English we did manage to communicate ok. Good value for money and I would return again, Wi fi worked well nearer the reception and was free.

    The toilet in our room kept blocking up but this was quickly dealt with.The swimming pool, I would have liked to have used it but it looked green and had slime on the bottom,it was very disappointing.The fridge in our room was smelly due to the fridge door not being left open when not in use.


  • Anonymous
    August 1, 2014

    friendly staff

    pool much older than picture. wifi only worked for one day out of four. no hot water.


  • Akbar
    March 30, 2014

    Very friendly family-run hostel. Walking distance to the port and town square.

    No wifi in room


  • Alina
    March 21, 2014

    María Helena, her son Carlos, Liliana and Orlando: (employees)are really very helpfull advising about tours and everything you can do At Leticia! It is very secure place. For me was the best one from the cheapest in downtown. The place is like colony style, it has conditioner air, direct tv, a little refrigerator, courts ins and very nice view to the pool and palms around. Every morning you can be wakened up by the sound of the little parlots who flies away from Leticia at about 5:30. It is also near to go and visit them to the Park in the morning and in the afternoon when they arrive again. The coffee prepared by Liliana is delicious ! They were really as a family for me and very honest persons! If you want me to advise you about Leticia you can write to me at

    The wi- fi only worked the first day but was because at leticia in general is really very slow and I took an old I- phone too. The pool is fine but really, people pass the time away all day enjoying tours through the amazons' river.


  • Oskar
    March 11, 2014

    Nice staff,good air condition,nice swimming pool,i really enjoyed my stay on this hotel

    Slow wifi but thats everywere in Leticia.


  • Anonymous
    March 9, 2014 said it was COP 270k. Upon checkout they tried to charge COP 330k. Ended up paying COP 300k.


  • Joseph
    December 25, 2013

    I´d recommend the hotel for those about to embark on jungle trips (such as Marasha or Amazon Jungle Tours). Very comfortable, air con, ¨central location¨ (although everything is centrally located in Leticia). Air con, pool, tv, etc. Not the Ritz, but worth the price (for a young couple).


  • Anonymous
    December 10, 2013

    Very nice persons keeping the hotel


  • Alexandre
    July 13, 2013

    Familly run Business. Great People Big rooms quality price was perfect

    internet slow


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