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Hotel Olaya Plaza

hotel Offering an a la carte restaurant, Hotel Olaya Plaza is located in Pereira. It features free Wi-Fi, plus on-site parking and a 24-hour front desk.

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Newest reviews for Zi One Luxury Hotel

  • Jonathan
    August 3, 2014

    The hotel is located in one of the most famouse street of Pereira


  • Adriana
    July 28, 2014

    The facilities and the service is awesome, the location is exclusive, love that they give you free entrance to the gym.


  • Oscar
    July 5, 2014

    It is good for short time business travel


  • Jason
      United States of America
    June 20, 2014

    They no longer have anyone on staff that speaks english

    The cleaning staff went through my personal belongings. The wifi did not work in my room for my computer, my iPhone or my iPad. This was my third stay at zione but I felt I was treated very poorly during my stay.


  • Javier
    April 23, 2014

    I like that the hotel is new, with a great location and friendly staff

    I didn´t like several things: - First the room they assigned me had mold that is unconceivable for a brand new hotel. Although they changed me to another room this is something cannot happen in a i) brand new hotel and ii) in high season where they should double check the room and hotel conditions to avoid issues with travelers. - Second, breakfast was horrible. Not only the juice was watery and not well prepared but also some food was old and had mold (green mold in the middle of a flat bread "arepa"). Managers said that this is normal and that flat breads had black spots but this was clearly not a black spot and indeed MOLD. - Third, once the hotel staff moved to the other room was very late at noght so we didnt have time to check all the things on it. It was may be bbad luck on them or unfortunate for us but next day we realized that the A/C wasn´t working properly and it was leaking water in the room. The managers excuse on this is that we should have complained again but please be serious this should not happen on a BRAND NEW HOTEL. On top of all this they didnt offer excuses or compensation for all the things we had to experience in a two days stay. Was definitively a very bad MOMENT and I dont recommend to stay in this hotel until i) a good operator is managing it and ii) they have customer service policies in place to compensate for bad services like this. In any case Pereira and Eje Cafetero are a nice place to visit and recommend to stay at Movich Hotels two blocks down (I have been there several times but wanted to test another hotel -WHAT A MISTAKE!!!).


  • Andre
      United States of America
    February 22, 2014

    I loved the location, the appearance of the hotel, the staff was great, would have gave them a great rating had they spoke English. The room was very nice, I got a deluxe with a Jacuzzi. Great bed and blackout curtains a big plus. 1pm checkout was also very nice. Great coffee, as I expected.

    I thought it was absurd that EVERYTHING in the room came with a charge, when I take a 3 night trip, I don't expect to have to pay for shampoo and soap or toothpaste, things that are customarily free even at cheap motels in the US. The Wi-Fi signal was weak and unreliable. The towels were on the cheap side for a "luxury" hotel, I expected soft and fluffy and got sandpaper instead. I asked for ice on Thursday night, with an event going on in the rooftop, it took 3 calls and over an hour for a bucket of ice. My toilet seat was loose, after 2 calls to maintenance, I tightened it myself. The breakfast buffet clearly is not important to the hotel as its one of the worst I have seen. A couple of plates of cut fruit, cold bread that was not fresh, some cheese and ham. And an omelet station.. Not very luxurious, not impressed.


  • Anonymous
      United States of America
    February 18, 2014

    Pretty hotel and room, friendly staff.

    Breakfast just OK. Would have been nice if they included a small free bottle of water in the room. Prices were a bit high given the hotel's location in such a small town.


  • Enrique
    February 3, 2014

    the human contact and kindness

    breakfast ends at 10am..!


  • Gustavo
    January 17, 2014



  • Katherine
      United Kingdom
    January 7, 2014

    They let us down they had no organisational skills, arranged pick up at airport and never turned up and next day receptionist was rude about it.


  • Ivan
    January 5, 2014

    The service was outstanding.

    The entrance to the parking lot is small.


  • Vera
    December 10, 2013

    The place really is nice and a good option; careful if you are a business traveller because of the noise.

    the key of the room consistently didnt work because of a problem they have.


  • Julian
    November 12, 2013

    The extra large bed in the Double Room, the patio balcony in the room, wich creates a different space in the same room.

    When we arrived there was not Double room with double bed available, which was dissapointing specially because we'd notified before getting there.


  • Anonymous
    November 12, 2013

    A good looking place


  • Ricardo
    October 22, 2013

    Location, staff, breakfast


  • Anonymous
    October 3, 2013

    The staff was very courteous, excellent gym, nearby

    Located on a busy street with much traffic and noise. No sunday evening dinners. Gym is not located on site.


  • Andres
    August 13, 2013

    The discreet environment of each room with balconies without visual from the outside to the inside

    The minibar stock is notably poor for an hotel of such category.


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