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Zi One Luxury Hotel
Carrera 13 Numero 12-28 Avenida Circunvalar, 660003 Pereira – Show map
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51 properties in Pereira
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103 verified reviews
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Zi One Luxury Hotel's staff speak: Spanish
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Sauna, Spa, Massage, Hot Tub
Food & Drink
Bar, Breakfast in the Room, Restaurant With Dining Menu, Snack Bar
Free! WiFi is available in all areas and is free of charge.
Free! Free private parking is available on site (reservation is needed).
Room Service, Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Baggage Storage, Shared Lounge/TV Area, Laundry, Dry Cleaning, Ironing Service, Suit Press, Meeting/Banquet Facilities, Business Center, VIP Room Facilities, Honeymoon Suite
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Elevator, Soundproof Rooms, All Spaces Non-Smoking (public and private), Air Conditioning, Designated Smoking Area
From 3:00 PM
Until 1:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 7 years stays free of charge when using existing beds.
Free! One child under 2 years stays free of charge in a crib.
One older child or adult is charged COP 59000 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Zi One Luxury Hotel accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 103 reviews
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The hotel is located in one of the most famouse street of Pereira
The facilities and the service is awesome, the location is exclusive, love that they give you free entrance to the gym.
It is good for short time business travel
They no longer have anyone on staff that speaks english
The cleaning staff went through my personal belongings. The wifi did not work in my room for my computer, my iPhone or my iPad. This was my third stay at zione but I felt I was treated very poorly during my stay.
I like that the hotel is new, with a great location and friendly staff
I didn´t like several things: - First the room they assigned me had mold that is unconceivable for a brand new hotel. Although they changed me to another room this is something cannot happen in a i) brand new hotel and ii) in high season where they should double check the room and hotel conditions to avoid issues with travelers. - Second, breakfast was horrible. Not only the juice was watery and not well prepared but also some food was old and had mold (green mold in the middle of a flat bread "arepa"). Managers said that this is normal and that flat breads had black spots but this was clearly not a black spot and indeed MOLD. - Third, once the hotel staff moved to the other room was very late at noght so we didnt have time to check all the things on it. It was may be bbad luck on them or unfortunate for us but next day we realized that the A/C wasn´t working properly and it was leaking water in the room. The managers excuse on this is that we should have complained again but please be serious this should not happen on a BRAND NEW HOTEL. On top of all this they didnt offer excuses or compensation for all the things we had to experience in a two days stay. Was definitively a very bad MOMENT and I dont recommend to stay in this hotel until i) a good operator is managing it and ii) they have customer service policies in place to compensate for bad services like this. In any case Pereira and Eje Cafetero are a nice place to visit and recommend to stay at Movich Hotels two blocks down (I have been there several times but wanted to test another hotel -WHAT A MISTAKE!!!).
I loved the location, the appearance of the hotel, the staff was great, would have gave them a great rating had they spoke English. The room was very nice, I got a deluxe with a Jacuzzi. Great bed and blackout curtains a big plus. 1pm checkout was also very nice. Great coffee, as I expected.
I thought it was absurd that EVERYTHING in the room came with a charge, when I take a 3 night trip, I don't expect to have to pay for shampoo and soap or toothpaste, things that are customarily free even at cheap motels in the US. The Wi-Fi signal was weak and unreliable. The towels were on the cheap side for a "luxury" hotel, I expected soft and fluffy and got sandpaper instead. I asked for ice on Thursday night, with an event going on in the rooftop, it took 3 calls and over an hour for a bucket of ice. My toilet seat was loose, after 2 calls to maintenance, I tightened it myself. The breakfast buffet clearly is not important to the hotel as its one of the worst I have seen. A couple of plates of cut fruit, cold bread that was not fresh, some cheese and ham. And an omelet station.. Not very luxurious, not impressed.
Pretty hotel and room, friendly staff.
Breakfast just OK. Would have been nice if they included a small free bottle of water in the room. Prices were a bit high given the hotel's location in such a small town.
the human contact and kindness
breakfast ends at 10am..!
They let us down they had no organisational skills, arranged pick up at airport and never turned up and next day receptionist was rude about it.
The service was outstanding.
The entrance to the parking lot is small.
The place really is nice and a good option; careful if you are a business traveller because of the noise.
the key of the room consistently didnt work because of a problem they have.
The extra large bed in the Double Room, the patio balcony in the room, wich creates a different space in the same room.
When we arrived there was not Double room with double bed available, which was dissapointing specially because we'd notified before getting there.
A good looking place
Location, staff, breakfast
The staff was very courteous, excellent gym, nearby
Located on a busy street with much traffic and noise. No sunday evening dinners. Gym is not located on site.
The discreet environment of each room with balconies without visual from the outside to the inside
The minibar stock is notably poor for an hotel of such category.
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