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Best Western Irazu
Autopista General Cañas Km3, 06548 San José – Show map
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115 properties in San José
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73 verified reviews
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Best Western Irazu's staff speak: Spanish
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Outdoor Pool, Outdoor Pool (all year), Grounds
Tennis Court, Sauna, Fitness Center, Spa, Massage, Turkish/Steam Bath, Game Room, Casino
Food & Drink
Free! WiFi is available in all areas and is free of charge.
Free! Free public parking is available on site (reservation is not needed).
Airport Shuttle, Car Rental, Shuttle Service (free), Airport Shuttle (surcharge), 24-Hour Front Desk, Currency Exchange, Tour Desk, Baggage Storage, ATM on site, Concierge Service, Babysitting/Child Services, Laundry, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Safe, Shops (on site), Facilities for Disabled Guests, Elevator, All Spaces Non-Smoking (public and private)
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 12 years stays free of charge when using existing beds.
One older child or adult is charged USD 10 per night when using existing beds.
One older child or adult is charged USD 16.95 per night in an extra bed.
The maximum number of extra beds in a room is 1.
There is no capacity for cribs in the room.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Best Western Irazu accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Please note, international calls are offered at no cost.
Based on 73 reviews
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The grounds and rooms were nice. If in San Jose this is fine and affordable for a few nights.
The staff was receprionists were rude, short and didn't want to help answer any questions.
It´s a big hotel. But it´s old. Anyway it´s better than stay in San José Downtown. San José is very bad !! Irazu is close to airport and meadlle way to San José.
it´s more or less.
Very mediocre. There are 5 stars hotels much better in San Jose, but it has tennis court and good view from room terrace.
Breakfast, room is small and didn't have fridge and complimentary water.
Breakfast included. Enjoyed being close to Denny's.
I liked everything we did and saw there. Beds were very comfortable.
Small double beds but rooms a bit small but very nice! No real complaints.
Free airport shuttle, nice pool.
The staff on our arrival did not seem to enjoy Americans. The beds and pillows were very uncomfortable, the internet was very slow.
Massage received was surprisingly good (I do think over priced compared to other massages received of the same quality in CR). We had used the Alamo car rental which is located at the hotel and found the airport shuttle to be easy, helpful and well organized. Our room was large, clean and I think the fair quality I can expect or count on from Best Western.
It would have been nice to know that the swimming pool was under construction since we came with a small child and were hoping to swim while on vacation.
I liked the hotel overall. The front desk staff could have been more accommodating to my original request to be placed in a king size bed in the new section. They told me the new section only has double beds. I find this difficult to believe.
I wanted to be in the newly remodeled section of the hotel. My bathroom had a constant leak emerging from the base of the toilet. I had to use towels to keep the floor dry constantly.
I liked the reception and friendly staff. Loved the clean look and accessability to info, taxis, happy hour at the casino, free breakfast and free shuttle to airport. A good place to stay for a night or two unfortunately we didn't stay longer.
Although the computers are free to use they were very slow and frustrating. As our time was short we were hoping for a good tour of the city of San Jose. First many buildings are closed on Mondays and second we were steered wrong by the concierge who talked us into a free tour with a stop at the Diamond Museum which was a con. The free tour is a drive by, drop off and explore by yourself. We would've done better paying for a tour even with a taxi, which would have been very reasonable as we later found out.
Location, pool, gardens.
No water bottle in the rooms, rough smells awful, the elevator is too older, the closet haven't doors.
Huge room, nice garden (stayed only 1 night before leaving the country - so for us the location was not a preference for us), airport transfer
Next to a highway, car is needed - but we did know it beforehand
Grounds were well kept, clean room, airport shuttle a big plus.
No hot water in the shower.
Everything is very good. One thing we used was the Grey Line Tour Rep. at your hotel. Found this very handy.
Your hotel is a little far out from the main core of San Jose.
Pool and jacuzzi were very nice Free airport shuttle Hotel layout Closeness to airport
rooms were basic massages were poor from spa....not relaxing at all!!!!
I liked the airport shuttle and the two drivers, Juan Carlos and Fabio. I didn't use the pool but I think I would have liked it. I liked the concierge desk but they weren't tremendously helpful. All the front desk staff were very professional and I got my wake up call on time. The wifi was a little sketchy but a nice front desk person helped me get a connection. My room was very clean. I liked the free breakfast.
The bartender in the casino made me wait a long time. They were very busy. This hotel seems to be in a weird location. There is almost nothing to see in the area on foot, unless you like car dealerships and oil change places. But there were always plenty of cabs available.
Good value for the price. Breakfast and free airport shuttle included. Excellent fitness centre. WiFi was also strong.
Location is isolated. Need a cab to do anything. Hotel is getting a bit tired. Rooms need updating.
Hotel was superb
The restaurant was in the casino and was poor and very noisy. The breakfast was in Denny's next door and was no better than ok. The catering let down what was an excellent hotel.
location straightforwad - you get what it says on the tin with no surprises.
Dennys emblazoned EVERYWHERE as if that was a good thing
I have stayed here many times and it has usually be above average.
The room was dated. It took 4 hours to get a remote for the tv. There was not mini fridge in the room. Their newer rooms are nicer.
Nice room ,staff helpful, nice pool and spa. Grocery and restaurants close.
Denny restaurant located on the facility.
The rooms smell like mold they gave me an inferior room because they stated that was the rate booking thru Booking.com the place needs to be re done the bar is old looking.The Elevator not big enough for two people and luggage.
The hotel has lots of good facilities, we especially liked the jacuzzi and the tennis court. The gym was fine and the breakfast at Denny's was good. The staff is very friendly and helps you with everything.
It's just one small thing, it didn't really bother us but the water in the swimmingpool was very cold (in august).
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