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Newest reviews for Hotel Heliconia

  • Goran
      Costa Rica
    August 16, 2014

    Nothing.

    Everyfing.

    2.5

  • Galina
      United States of America
    July 3, 2014

    Stunning views in all directions, beautiful hotel.

    9.2

  • Linda
      Costa Rica
    March 24, 2014

    Rustic and clean.

    Overpriced. Breakfast was not particularly good. No wifi in rooms. Also, difficult to get from upper suites down to reception. Need electronic key access.

    6.3

  • Eugenia
      United States of America
    February 7, 2014

    Location was central and all within walking distance. We were in the rain forest and the reception was very helpful in getting us tours and inter-site travel.

    Coffee Pot did not work. No TV. Breakfast tended to run out of food with delays in refilling the tureenes.

    6.3

  • Doug
      United States of America
    January 28, 2014

    Good location and very nice people.

    Jacuzzi and hot tub were not operating. Saw a note about the new and old section but did not listen well enough. New section was nicer but very spread out.

    7.1

  • Patti
      United States of America
    December 30, 2013

    This place is well located in Monteverde, close to some outdoor wildlife sites. It's restaurant made a great, large breakfast including plate of fresh fruit n eggs to order.

    The promised spa/jacuzzi's are non- functioning, too bad. Our room was drafty with only bare essentials. It smelled like sewage. You could see thru the floorboards. I got bit up pretty bad by some insects?!

    4.6

  • Anonymous
      United States of America
    November 27, 2013

    Hotel very nice, comfortable, pretty grounds, nice, clean rooms. Great location; just far enough away from town to be convenient but still quiet and peaceful. Staff very helpful and friendly. I recommend this hotel.

    9.2

  • Anonymous
      United States of America
    September 5, 2013

    Christina, at reception, was amazing. She was extremely helpful in planning my group's excursions and giving us advice on restaurants in town.

    My group traveled during the end of August, which is low season due to the rain. This meant that the hotel closed down their spa center. It would have been fine except we had a few cold showers during our stay. There was hot water but it would change to cold water after a minute or two. Also, we didn't get internet in our rooms and they did not have their computer stations on. These three issues were bad enough but when we complained to a guy who was working at reception we received the rudest comments and quite frankly no respect as paying customers. One time, he was closing up for the night and told us we needed to leave. When my friend and I explained we needed a few more minutes to use the internet we couldn't get in our rooms, he cooly told us to stand outside the office in the cold. I would definitely not recommend this place!!

    5

  • Nancy
      United States of America
    July 13, 2013

    The hotel was spotlessly clean and the staff was friendly, efficient and seemed to love their jobs. They made suggestions for tours, upgraded our room. The restaurant was surprisingly good and had a wood fired pizza oven!

    10

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