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Newest reviews for Hotel Lomas del Volcan

  • Stephen
      United Kingdom
    August 24, 2014

    The location and very helpful reception staff.

    No WiFi in rooms

    7.9

  • Marijke
      United States of America
    August 7, 2014

    The rooms are very clean and nice, good quality bedding and towels. Wood floors, large bathroom, two little private decks (one in front, one behind). The WiFi was good in all locations. On check in we had been assigned a location next to the lobby. I asked Joselyn if she could help us to find a quieter location and she changed it for us. Breakfast is wonderful: fresh fruit and made to order eggs in a gorgeous restaurant open to a beautiful garden with the volcano behind. We only ate dinner in the restaurant once, the food was fine, but we preferred to try the many awesome restaurants in town. I broke my foot while there and the staff at the front desk were SO kind and helped me phone doctors, hospitals, etch. (thank you Robert!!). Don't be put off by the long driveway if you have a car. Its only 5 minutes to town and the driveway makes for a pretty drive. All the staff here are great, bartender, waiters, housekeepers, front desk... very friendly and professional. Another note: instead of going to a more expensive spa, we got massages at a little place across the street from the plaza next to the pizza place. Best massage I've ever had!!

    There were only two minor negatives. One is that the room was very dark (low-light bulbs) so if you are a reader, it is a bit dim inside. Secondly, I did not like that the windows do not open.

    9.2

  • Daniel
      United States of America
    August 6, 2014

    My family and I stayed at the Hotel Lomas for two nights in July. We enjoyed the buffet breakfast, tranquil tropical setting, and the privacy of the rooms. The woman at the front desk was very helpful in answering questions, and getting tours booked.

    Nothing.

    9.6

  • Patrick
      United Kingdom
    July 28, 2014

    Individual cottages set in beautiful grounds. Fantastic views of volcano when visible. Lovely pool and hot tub. Excellent breakfast

    Not hotels fault but the weather in July 2014 was terrible - a lot of rain and almost no sun. Volcano is now inactive and rarely visible so it doesn't add much to the experience Tours are expensive cheaper in town.

    8.8

  • Anonymous
      United States of America
    July 25, 2014

    Quiet, nice location. Clean and comfortable, spacious rooms. Receptionist was friendly and helpful.

    7.1

  • Sven-uwe
      Germany
    June 20, 2014

    Very friendly hotel and very good breakfast.

    9.6

  • Naomi
      United States of America
    June 15, 2014

    The view was amazing!

    Lots of bugs :(

    9.6

  • Rachel
      United States of America
    June 2, 2014

    Loved Lomas del Volcan! It was amazing to have our own bungalow overlooking Arenal Volcano. Unbeatable views, great pool, yummy included breakfast, helpful staff, and wonderfully close proximity to the town of La Fortuna & Arenal's many adventure activities.

    Given that the hotel is in the rainforest, there were a good number of bugs that found their way into our bungalow. However, if you're staying in a bungalow in the rainforest and can't handle some bugs, you're definitely on the wrong trip. :)

    9.6

  • Nicole
      United States of America
    May 31, 2014

    Private with great views of the volcano.

    Restuarant on location was expensive and food was just okay.

    8.8

  • Vincent
      United States of America
    May 26, 2014

    Location and huts

    9.2

  • Jonathan
      Canada
    April 27, 2014

    We had a huge group of almost 30 people which can always be hard to organize but they did a great job and we were all places in the same area which was great!

    The wifi seemed off and on for us but considering how far we were from places that is understandable...

    9.6

  • Anonymous
      Israel
    March 26, 2014

    location' location' locatin

    10

  • Dan
      United States of America
    March 11, 2014

    Outstanding views of volcano. Room spacious and comfortable, back porch as well,bidet nice touch.Staff friendly and informative also great food at restaurant!

    Nothing

    10

  • Paul
      United States of America
    February 27, 2014

    We stayed at Lomas del Volcan for three nights during our three weeks in Costa Rica. The little Costa Rican huts (rooms) were very nice and made even more special by the tropical grounds and fantastic views of the volcano. The location of the resort made it an easy hike to town in La Fortuna where we could walk to grocery store, bars, and many nice sodas with great affordable typical food.

    Biggest complaint was at check in when we were given a room with two beds. I booked this hotel four months in advance with a very special note that it was our 35th anniversary trip and a king was a must. At check in they told us they had king beds but one was not available. They showed no record of my request……..yet I had a hard copy of my booking.com notation of this request and that didn't seem to make any difference. Didn't even really get an apology or anything….just an excuse of no king bed. Out of six hotels in CR this was the only one that our booking.com request was not noted or granted. Kind of spoiled the stay here. We made due. Also had an ant problem in the room….big ones in the shower and little ones on the sink. Notified the front desk at check out.

    6.3

  • Pascal
      France
    February 21, 2014

    The large room in the chalet The large shower place The location very near Arenal The very professional staff at the reception

    The restaurant was not a good one, no good good value for money and no good taste.

    9.2

  • Oona
      United Kingdom
    February 12, 2014

    We stayed for 3 days in January and had a fabulous time.Views of the volcano were amazing. Staff were fantastic - big thank you to Robert on reception who was really helpful and made our "anniversary" special. Room was beautiful and loads of wildlife & stunning birds in the grounds. The swimming pool and jacuzzi are also extremely nice. You won't regret staying here.

    10

  • Jane
      Canada
    February 11, 2014

    Beautiful, clean cottages, a balcony that overlooked a wooded ravine. We had a spectacular view of the volcano. The pool and the hot tub were extremely well maintained as were the grounds. Staff very helpful and pleasant. Wish we could have stayed longer!

    It was difficult to read at night because the walls and ceiling were all in dark wood and the energy efficient bulbs made it rather dark. Also, only one lamp with a dark shade. It's a bit far off the main road and we didn't have a car. However, it was easy to order a taxi into La Fortuna.

    9.2

  • Anonymous
      United Kingdom
    January 20, 2014

    Pleasant and helpful staff. Breakfast good and buffet evening meal had a reasonable range of dishes.Most of the a la carte was very good with the exception of a misleadingly described prawn dish which was off putting because of the huge portion and unexpected sauce. The weather during our stay was too rainy for us to make full use of the lovely grounds but they looked beautiful and very well kept.

    Just one of the waiters was a bit slow to serve two of us in the bar - he was clearly busy preparing for a large party expected on the evening. As a group of women we are used to being looked after - or at least treated professionally. However the rest of the staff were attentive.

    9.2

  • Julia
      United States of America
    January 20, 2014

    Lovely, clean cottages. Beautiful gardens and view of the volcano. Great location as long as you have a car. Staff was very helpful with arranging tours; great advice without any pressure.

    9.2

  • Vic
      Canada
    January 12, 2014

    This was less of a hotel and more of a complex with individual huts. When the clouds receded there was an uninterrupted view of the volcano. The rooms were very comfortable and had all of the necessities. The staff was very pleasant and helpful- we even had one staff member give our dead car battery a boost. A very nice stay.

    The breakfast was the same each morning but this was minor. The hotel is quite a distance from the main road and the town itself so if you don't have a car walking might be an issue.

    9.6

  • Bruno
      France
    December 28, 2013

    peacefull place/romantic place garden and swimming pool perfect location close to everything breakfast confort of bungallow

    9.2

  • Raimondas
      Lithuania
    December 27, 2013

    Super good place and spiritual energy!!!Fantastic..

    9.6

  • Diane
      United States of America
    December 23, 2013

    The location is prime and beautiful, the staff is friendly and attentive to every need. The accommodations are great and the food delicious. The gardens, flora and fauna are beautiful. We loved it and will be back!!

    10

  • Anonymous
      Spain
    December 21, 2013

    Beautiful hotel with amazing and clean facilities. All the cabins have perfect view of the volcano. Highly reccomended!

    10

  • Mike
      Canada
    December 13, 2013

    Great spot in the mountains, nice rooms;

    Would you fix that road, please? :)

    7.5

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