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Newest reviews for The Natural Curacao

  • Barry
      Canada
    February 25, 2014

    A perfect escape. Owner, staff, and other guests, made this our best vacation. We will be back.

    9.6

  • Anonymous
      United States of America
    February 18, 2014

    The Location on the Island and the Wi-Fi

    I stayed at The Natural Curacao in October 2013 for four nights. I enjoyed it so much that when I got back home I made a second reservation with a special request for a specific bungalow for eight nights beginning on January 28th 2014 through Feb 5th 2014. My reservations were confirmed on October 13, 2013 by Booking.com. I received an immediate response from The Natural Curacao with an offer of two other (available) bungalows. I responded to their counter offer of what was available saying it would be fine. When we arrived late in the evening on Tuesday, January 28, 2014 we were told by the owner “Paul” that we did not have a reservation. He offered to put us up in one of the alternates they had proposed back in October 2013 until the Office Manager arrived in the morning. He told us that the bungalow was not prepared for guests, but we would at least have a place to sleep for the evening. The next day, on Wednesday morning, we went to see the Office Manager (Kamla) and we were told we would be able to stay there for seven nights but would have to find another place to stay for our last night. The bungalow was dirty. Our feet became totally black if you walked around barefoot inside. The glass barrier on the deck was smudged with footprints. The glass shower walls were dirty and there wasn’t any hot water. No one ever came to “prepare” or clean the bungalow. We ran out of toilet paper and had to go to the owner to request a roll. One day, we could not find the owner or Office Manager, and it was necessary to “sneak” into the rest room at the pool and steal the roll to take back to our room. On Friday morning, the Office Manager (Kamla) came to the bungalow and gave us a small piece of paper with the names of two different resorts. She told us that she checked with them and they had available rooms. She quoted prices which were twice the cost of our bungalow and the agreed upon price with the Natural.

    4.2

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