Napa Mermaid Design Hotel & Suites  

Hotellet ligger rett ved en koselig stranden og gang avstand til Ayia Napa. Akkurat det vi hadde som ønske på denne sol og badeferien. Koselige rom og fint poolområde.

Designet på hotellet. Betjeningen var fantastiske - så hjelpsomme.

Very friendly and food was great. Very clean and service to with a smile. Great free cooling treat around the pool. This hotel is one of the best hotels I have been to in Cyprus.

Plastic arm chair in the room.

We had a suite, it was lovely and big. Staff were so nice, and very helpful.

The 'King' bed is two singles stuck together, which is a bit uncomfortable

View, size or room (seaside double), meals (breakfast is amazing), very friendly staff and clean facilities

Showers always flooded the bathroom floor, but minor discomfort caused

Entertainment was rubbish

Nice hotel, very good breakfast .

Booked a twin bed and when I arrived they gave us two single beds , have corrected after our request

Quite clean place where you can relax and enjoy your weekend or holiday. I wish more development to Napa Mermaid.

Everything is amazing

The room is too small

Very friendly efficient and helpful staff; very clean modern rooms; excellent food

buffet style dinners (But only because I can never discipline myself)

The receptionist guy at night shift is so nice and friendly. The hotel is beautiful.

A bit far from square and the receptionist are not so friendly always look so busy with no smile!

Amazing... Everything was so perfect. The beach was just 50 yards away . beautiful. Excellent food as well.

Modern rooms

My short stay there , 1 night!

Excellent staff, cleaning, breakfast and beach (5 minutes walk).

WiFi in room not that good (but well guess you should not be too much in the room during vacation).

We did like very much the friendly attitude of the hotel personnel from Costas the bell captain to Claudia&her colleagues at reception..to the bar,swim.pool everybody was helpful&friendly...

Bathroom little bit tight..a shuttle bus to airports would be nice service..

It was fantastic

Nice staff nice pool

Room size more expensive sea view rooms are just above the street 3-4 stars hotel priced too high

personal team were really friendly and kind. Service was perfect.

Dinner buffet was the same every night, it was boring. Outside pool water was too cold.

Everything

Nothing

The hotel and staff were brilliant. Very modern and clean facilities and a super staff - always friendly and helpful.

Excellent experience. We really liked the hotel. Good service, clean, and a huge and really nice breakfast buffet. We will repet someday!

To improve: faster internet connection and free of charge. People generally likes to surf on the internet even on holidays time. Today, internet connection become a basic necessity and for guests it's a little bit annoying to pay extra for it. I guess it should be included in the price, even if the room rate will be a little bit higher.

The location to the beach and exploring the area.

This hotel is manly for package tour tourists. The rooms are so small,we didn't had room to pass each other. Totally overpriced rooms. Poolarea is not big enough for all the people. Breakfast room tabels to close to each other.

the location and v comfort near the shopping center

the spa i couhdnt swim cus the indoor pool v cold

The hotel has a very good location: 5 minutes walk from the beach, quite place, 15 minutes work from a very noisy centre. Rooms and staff are excellent. Plus the hotel provides the beach towel. So you can take it to the beach and replace with the clean one next day.

The cleaning ladies should make more efforts when they clean the room.

The Grand Suit rooms are exactly that - GRAND. The private hottub was a real bonus. We had a lovely stay and will definately be booking these rooms again. Only a short (100m) walk to the beach and a 5 minute walk into the centre of town make this a perfect location.

Free internet is only available in the public areas, not that we had time to surf the net!