Amigo City Centre  

We found the service prior to arrival very helpful, the staff wanting to make your stay enjoyable, the rooms and hotel spotlessly clean and the breakfasts a very good standard. Overall an incredible price for what we received and justifying its four star rating.

No real complaints. However, it is a 20min walk to the Old Town, which you must allow for. It has a bar and sitting area being built, which will be provide that little bit extra for the evenings. Probably the only little niggle was although there are tea and coffee facilities in the room, there is a charge of 2eus.....for a sachet!

Customer service is impeccable : I had a problem with my credit card and they were very understanding and patient until my problem with the bank was solved. Despite this issue they still gave me the room I priory requested by email. They helped us make reservation to the Jazz Boat (must do while in Prague!!) and they printed us the check in pass for the flight back. Big room and bathroom,very comfortable beds, extremely clean. Staff very friendly and helpful (everybody speaks English well). The breakfast was the best I've ever had (and i traveled a lot), it truly has everything. Very close to the metro station, 10 min walking. Awesome hotel from all points of view!!!

Fine

A little bit farther from town than I would have liked.

Clean room and bath, the bed O.K., room has air conditioner and isolated windows. (If you want sleep in a city hotel, in warm weather switch the air co. Instead of open the window... A city hotel is not a mountain lodge anywhere in the world ...) The buffet breakfast is good, the staff was helpful. At the check in we have received a map and info where we can find the most important places and how we can go there. The location of the hotel is O.K., tram & metro station is 2-3 minutes, tram No.22 Deliver you direct to the castle district. Venceslas square is 10-15 minutes on foot. There are restaurants and food stores 5-10 minits from the hotel, I recommend you the "Matylda" restaurant (Tylovo námesti 1.), tasty food, friendly staff and environment, normal prices. If you want buy Czech beer to take home or for gift, walk from the hotel toward the the city center and before the first traffic lamp there is a store on your left with good selection of Czech beer specialties. Shortly: the hotel is good choice for a city trip and visit few castle nearby Prague.

Not a big problem, but the fan in the bath (room No. 209) was not working and the bulb in a lamp was not working already. In a 4 star hotel shall chek things like this more frequently.

The location is near metro station

The cleanliness is not good. The cleaning staff didn't change our towels.

Everithing is good, but they have to make possibility for lifting babycarriage and make brakfast meny more variable.

Everithing is good, but they have to make possibility for lifting babycarriage and make brakfast meny more variable.

Very comfortable, easy to reach, clean and good value for the price. The breakfast was good and the staff friendly.

The price on the website in the day of the arrival was half the price we have booked for and eventually had to pay. Not only our room, but all room prices were half the price before. Our bad luck and weird pricing policy I guess, but it is not fair to be that much punished for booking in advance. And parking is a bit too expensive (25 EUR a day!)

Good location - 15 minutes by foot to city center. Rich breakfasts, which are served in the convinient time.Comfortable and clean room, TV with Russian channels.

Several times hotel was trying to charge us with some payment while we did prepayment (as requested the embassy and not reservation conditions) and even after our stay they also was trying to take some money from our credit card.Breakfast could be more diverse.If you window is coming out the road so be ready to the noice of traffic and police horns mostly at night.

The manager Diane ? was brilliant

When we come back in the room after breakfast, we met staff that used our parfum.

La colazione abbondante e anche un bel hotel. Posizione comoda ai mezzi di trasporto pubblici.

This is a great hotel near the center of Prague. It has a lot of amenities for the price I paid during a great event. I spent three nights in the hotel and was completely comfortable. The bed made me sleep like a baby! The bathroom was excellent! The staff were very accommodating. It's not too far from shopping and other activities :-)

It would be nice to be told a little more about their offered services and also the city of Prague during check-in. I noticed they had an in-house car service that would have been beneficial during my stay, but it was not mentioned and so I was not aware of the option. They do provide guides, but it's always good to get helpful hints from those who live in the city!

Great location- I assume people who were complaining it's too far are not capable of walking for 15 minutes. Staff was very friendly, breakfast was excellent, room was cozy and clean.