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Kurta Konrada 12, Prague, 190 00, Czech Republic – Show map
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483 verified reviews
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Hotel Carol's staff speaks: English, German, Czech
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Terrace, Sun Deck
Golf Course (within 2 miles), Sauna, Indoor Pool
Food & Drink
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is needed) and costs EUR 11 per day.
24-Hour Front Desk, Currency Exchange, Ticket Service, Baggage Storage, Fax/Photocopying
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator
English, German, Czech
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 3 years stay free of charge when using existing beds.
All children under 2 years stay free of charge in a crib.
All older children or adults are charged EUR 30 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 483 reviews
Value for money
Show reviews from:
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Staff are friendly and help and the hotel is in perfect location for concerts in the 3arena which was the purpose of our visit. Bar food and drinks are excellent value for money
The staff was very kind, the breakfast rich and the room was clean and nice. Location is very good, close to the metro station and to O2 arena. By metro it takes few minutes to get to the centre. Near hotel is shopping center and also some small groceries.
Good room, good price and nice staff. This is the one if this location suit your trip.
Clean room, comfortable bed, just the necessities but corresponding low price, wifi worked well, breakfast good, staff very helpful
Nothing. All good.
nice location, excellent ratio quality/price, excellent breakfast, enjoyable swimming pool
I would recommend materass of higher quality
Comfortable room, comfortable bed, tasty breakfasts. The hotel is situated 8 min by metro from Prague's center which is really convenient (Prague's center is normally really crowded and loud so it was nice have such peaceful "headquarter"). Great stuff, always ready to help and answer any questions that could appear. Great hotel!
Swimming pool, fast WIFI and nice bedroom.
Breakfast. Good bread and bacon, but fruit juice was fruit squash. Other things a bit mediocre.
Staff was very nice and helpful. Hotel is very clean, room was beautiful. On breakfast there is lot of choices and food quality is very good.
Easy parking nearby Pool Shopping center
large room and newly fit bathroom, breakfast was ok, better than some other place in this price range
Checkin: had to pay upfront for the 2 nights, no problem but usually this is asked for only in Russia ... Checkout: slow process, as I had payed upfront still had to wait almost 20 minutes to check out and return the locker card
Quite good room and swimming pool
Beds not comfortable enough and complementary bed definitively uncomfortable. Parking expensive.
Family room on the top floor was nice with a terrace. Swimming pool was good for kids
Coffee and orange juice served at breakfast were far from good ones.
price secured parking (for less than hotels in Old Town) nice, updated rooms,furniture and bathrooms Breakfast was great TVs with lots of channels, including in English We could buy public transit tickets at the front desk
The Wifi was terrible
- Very clean - Good breakfast - Facilities
The room was very clean and comfortable, the breakfast is delicious with a lot of choices. Metro and tram are just nearby.
Many different tv channels from different countries. Nice coffee machine in the room
The female receptionist is incredibly rude and arrogant. She snapped at me when I asked a simple question and completely dismissed my husband when he wanted to change money. Completely ruined our experience as this is not a cheap hotel. Clearly no customer service awards for her. Will not stay there again because of her attitude despite liking the hotel and room in general.
Very spacious rooms.
Very boring neighborhood (but convenient connections by metro to the city center).
Wery helpfull staff, excellent food, nice and clean rooms. Pool available for all guests
No airconditions in the rooms, the rooms size is rather small.
I've travelled around the world many times (business & private), so I have quite a rich experience re hotels, both good and bad. Hotel Carol was a pleasant surprise when in Prague for Bob Dylan's concert, as everything was perfect: the clean room & shower room, welcoming cafe, terrace and swimming pool. Good value for the money. Location (not the best surroundings, though) is all right if you are prepared to use trams, buses and tube. Helena, London
The staff where all vert friendly. Hotel has good transport links into the centre
comfortable clean and quiet room- very good bathroom - very good wifi- the breakfast was ok, metro station 5 minutes away(with metro 10 minutes from the city centre), a big mall with all options 5 minutes away
we made exchange at the hotel and we pay 15 euros fees, to the city centre the fees are 0%. everything to this hotel was very good
The staff was very helpful. The room was clean and comfy. Free wi-fi. Good breakfast. The hotel is close to the underground and tram stations and it takes about 15 minutes to get to the city centre.
extremely friendly and helpfull staff, nice spaciuous rooms, new tasteful decoration, nice bar and nice Patio. Very good reastaurant nearby, good conection to the City centre, ideal Location for those who come to a conference. highly recommended
The Hotel is close to O2 arena (best option to stay overnight). Private garage (up to 10 cars). Very close to underground station, where from you can easily reach the city center. Overall, the hotel is very clean and very good equipped. It was renovated in 2012.
If you have room on a 4th flour, be ready for non-stable WiFi (not sure about other floors). Very soft mattress can be a problem for those with back problems, just FYI.
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