Design and Style Hotel Neruda  

Good location. Interesting building.

Very poor breakfast. Small rooms (standard double and superior double room).

The desk clerk was very helpful and very nice. We loved the location and loved the breakfast buffet. We also appreciated the free wifi so we could stay in contact with family. We would recommend this hotel.

Very nice room, modern design. Close proximity to historical monuments Friendly staff at reception

very nice hotel. good breakfast. lovely receptionists.

I think I should write the complaints here to let the other tourists know about that. The booking has been made in Sep 2011 for 2 nights stay of 25 Dec check in and 27 Dec check out. I have chosen a superior room with glass bathroom and got a confirmation letter from booking.com which has been clearly marked down a King size bed superior room with glass bathroom. When I arrived there around 2 o'clock the afternoon, I couldn't imagine what a bad room is. It was not inside the hotel, the receptionist gave me a key to go to the next 2 door to open a studio on ground floor on the street side. When we opened the window, we could see the people walking pass our window. Moreover, it was not a glass bathroom, it just had a small glass door for the bathroom. My husband said that we have been cheated. We asked the receptionist to change the room, and she said the hotel has been fully booked. There were 2 superior rooms w glass bathroom but has been added an extra bed. I found that they wanted to get more money so has given our room to the others. It was too bad. I wanted to cancel the booking but the receptionist said 1 night should be paid. I wanted to call the police but I knew that it was not our language to talk with the police. Then the girl gave another room inside the hotel but was still a standard room not glass bathroom, even the window was without curtain. She said that it was the only room available and changed the hotel tarif as the standard room of 80€. We then spent 2 hours to find another hotel to change for the 2nd night. The girl was nice but she could do nothing to help us.

The location was superb, just below the Castle in the upper part of Mala Strana. Excellent helpful staff and very attractive hotel on the main road up to the Castle. Had a street facing room on the top floor (3rd - but good lift) but even with the window open were not disturbed by noise. Good breakfast. Good simple Czech pubs/cafes selling excellent cheap beer (kr28 - kr35 for half litre) and good wholesome reasonably priced food in the area. Recommend nearby "u Cerneho Vola" pub as totally traditional and full of atmosphere and "u Kokoura", a friendly pub on Nerudova, for a drink to break the walk back from Charles Bridge. Also "u Sevce Matouse" for simple good Czech food, near "u Cerneho Vola". For Jazz would recommend AghARTaJazz Centrum in Stare Mesto for good live Jazz and location deep in the cellars - approx kr250 entry but pub prices for a drink.

Location might be less convenient for anybody with walking difficulties as the hotel is a 15 minute uphill walk from Charles Bridge but plenty of relatively cheap taxis (use aaa) and on a bus route. Slight problem on arrival as had been allocated a double room when I specifically requested a twin. This was sorted out immediately and we were re- allocated a twin. This would be worth confirming beforehand as the hotel only has two twin-bedded rooms.

Very nice hotel,quite close to the city center, nice breakfast, very nice staff, and quite hopefull: beatifull hotel: everithing was great

Only negative thing; tv is only chezk channels

I like the old furniture inside the hotel mixed with modern one.

They do not want to serve breakfast to me and my friend breakfast at 7.00 in the morning when we explain to them that we have meeting at 7.300,becouse they start at 7.30 with the breakfast. So we go hungry on a meeting. Breakfast was on the tables but they put the lights off ,they do not let us to eatm and I was angry.

Location is excelent and the stuff is very friendly! Rooms are big and comfortable, breakfasts are very good.

We asked to make for us packed breakfast, because we were departuring early in the morning, but unfortunatelly stuff forgot about it, so at 5 A.M. we leaved hotel without breakfast (((

Hotel Neruda was an excellent place to stay while exploring Prague' old town. Its close to the Castle and Charles bridge is only about 10min walk. The rooms were clean and shower great. The reception staff were friendly and exceptionally helpful. Breakfast was really good and the ice teas served in the bar were just what was needed after a day of wandering around. I'd highly recommend it for a weekend break.

The Hotel is amazing: the restoration is cared in the details and all facilities are of absolute quality. I received the suite at the third floor with the view on the castle, it is really an experience. The position of the hotel is perfect, 2 minutes walking from the castle, 3 mins to the nearest tram stop (add 5 extra mins to tube stop) and less than 10 mins to Charles bridge. The area nearby the hotel has many restaurants not only for tourists and it is perfect to explore the city. Breakfast is of high quality and staff very welcoming.

Chambre spacieuse, confortable et calme, excellent emplacement au pied du Château de Prague, très bon buffet petit-déjeuner, style et design très agréable

Recepção amigável disposta a ajudar em qualquer situação. Quartos confortáveis e boa localização.

Sinal da internet caiu diversas vezes, porém de uma forma geral funcionou bem.