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Evropská 15, Prague, 16041, Czech Republic – Show map
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746 verified reviews
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Diplomat Hotel Prague's staff speaks: English, German, Czech
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Terrace, Sun Deck
Sauna, Fitness Center, Spa, Massage, Hot Tub, Library
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant with Dining Menu, Snack Bar
Wired internet is available in the hotel rooms and costs EUR 4 per hour.
Wired internet is available in the hotel rooms and costs EUR 16 per 24 hours.
WiFi is available in public areas and is free of charge.
Private parking is available on site (reservation is needed) and costs EUR 28 per day.
Room Service, Packed Lunches, Car Rental, Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop, VIP Room Facilities
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Soundproof Rooms, Heating
English, German, Czech
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
All children under 2 years stay free of charge in a crib.
All older children or adults are charged EUR 35 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 744 reviews
Value for money
Show reviews from:
The Raffaello hotel is located next to the I.P.Pavlova metro station, just 0.3 miles from the central Wenceslas Square.
Score from 477 reviews Very good
The Dorint Hotel Don Giovanni Prague is located next to the Zelivskeho Metro Station on line A, which takes you to the historic center in 5 minutes.
Score from 1483 reviews Very good
Only 215 yards from Pankrac Metro Station, the 4-star Panorama Hotel Prague features several sports and spa facilities, including a rooftop indoor pool, and panoramic views of the city.
Score from 1886 reviews Very good
Within walking distance from Prague’s Old Town major tourist attractions and the Palladium shopping mall, the Hilton Prague has comfort and excellent facilities.
Score from 670 reviews Very good
I have stayed in two different rooms and the shower was not working. I didn't sleep at all during the night as there was something in blanket which were biting me and when complained they have changed my room but same problem in my other room. Very old carpet and expensive food in the restaurant inside the hotel. The sauna and gym is really small and poor service and they will ask you to pay too. The only thing that I liked about the hotel is the breakfast. Overall it's just not worth paying and staying in this poor hotel! Stay away please!
Accessibility from airport and to the city via metro
Personnel was friendly, all offered services worked perfectly, good breakfast and excellent location in relation to public transport.
Great breakfast, easy going hotel Staff, free parking behind the building, free WiFi. In general, I would come again.
Somebody knocked on Sunday at 8:30 a.m. offering tea. Don't forget to hang "Do not disturb" label, like I did :D Room was bit to warm, air conditioner doesn't response on wall panel control. Hotel Bar is expensive, ask for price before.
Second time staying in this hotel. Asked for a quieter room this time and we weren't disappointed. Comfortable and clean. Good wifi in room. Very helpful staff. Excellent breakfast buffet. Easy access to trams, buses (including airport bus) and metro. Recommend the 3 day ticket as great value for all public transport.
The furnishings are a little tired but overall it's clean and comfortable so no real complaints!
Trying to figure out but the only thing I liked it was bottle of water in a room.
My package, as confirmed, should contain 1x room+parking+breakfast. I left my car in garage following the signs that lead me to this place as hotel’s parking. Next day while checking out I was charged with additional 700Kc for parking. Receptionist informed me that parking which was included in the package is on the street! Room - stinky and dirty. On my bed sheet I’ve found hair. Stains on walls and carpets. This hotel definitely needs deeeeeep renovation. Receptionist, while checking in didn’t speak English, nor Czech. When I said “try Russian or Polish”, she started laughing "hahaha Polish.... hahaha". Then I gave her my Polish ID, so bit surprised. Before I left I tried a breakfast. Pancake with Nutella was without Nutella but with another brown noname liquid. Otherwise, the pancake itself was nice. Generally the selection of food was rich but... uneatable. All looked old or low quality. I tried a piece of bread for example. It was definitely defrosted in a microwave own. Caffee was a plus. Don’t go to this hotel if you don’t must.... That's my advice but someone may have different-one...
Room, meals, service, staff, strategic location, public transport connections direct to airport as well as to the city center, real value for moneyu
Amazing location, comfortable room, great breakfast and staff at breakfast
The front desk staff always seemed too busy to even acknowledge us
Fantastic Hotel, Great Breakfast best ever I have had.-.Staff reception outstanding especially zdenka, and food and beverage manager. Vladislav MOC..wonderful Man so polite. The rooms lovely so quiet top floor 8..have been 3 times now, Fabulous. 10 mins to city with tram..
No complaints at all
Hight Quality Hotel
Specify when booking through Booking.com exactly the type of rooms required. We had to pay extra for a double bed, when we thought it was what we had booked. Hotel did reduce charge by 50% though. Booking.com website is confusing/misleading
Closeness to the subway station. The hotel is getting old. We asked to fix the bathtub stopper but they could not.
Clean, modern, comfortable hotel. Very good breakfast. Reasonably priced. Good location at walking distance from metro station - 10min. ride to downtown Prague.
Reception staff confused at times unable to locate reservation by last name, unsure whether parking space has been included and even stating at one point that reservation has been cancelled.
Service at front desk and restaurant
I came to attend a conference and also utilised this opportunity to see the beautiful city of Prague. The hotel is very conveniently located and the hotel facilities specially the conference room and audio visual facilities were excellent. I must also compliment the food and the very helpful staff
I did not dislike anything about the hotel
Hair found in bathroom , empty tissue box on my arrival , hole found on main bed sheet – I am sure with all those foundlings no1 will be satisfied with hotel, who calling himself 4 start and charging 100 euro per night…
location next to subway, quiet room, excellent brekfast
The breakfast that was included was fantastic! Very nice hotel, good value. Unfortunately we were sick while visiting Prague but the hotel was very comfortable and made it better. It was right by the subway so it was easy access to the touristy parts but outside of it a bit. Good gym too (before I was sick)
2 elevators were out of order which slowed us down a bit because we had to wait for them (being on the 8th floor)
The room is spacious and beds are comfortable. The breakfast is great. The wifi access was complicated but once connected it was fine. They should do away with the whole slow and fast Wifi speeds. In these times, there should be only hi-speed Wifi for everyone.
The location is really not in the city center. However, since it is near the Airport Bus stop and underground station, it was fine. There are very few power points in the room.
The staff was friendly and professional. Location is great for business travelers and is only about 5 km from airport. With the metro nearby, commute to the old city is convenient. Very clean and comfortable. I would stay here again and it a great value for the money.
Not the best place to stay if you want to spend most of your time touring the old city.
No coffee kettle in room They don't replenish toiletries. Far away from city center.
Everything we needed. Location was good as it was close to the metro and the airport bus pretty much stopped at the front if the hotel
Out of the 3 nights we stayed. Two times the card didn't work. We told the front desk and they blamed us for placing the access cards too close to our mobile phones. This never happened to us in other hotels.
Too expensive parking, non smoking room with cigarette smell.
The hotel is on a perfect location because with the metro right in front of the door you are in 10 minutes in the center and from the airport you can take the bus or shutle. The rooms are good and clean, nice bathroom, very good breeakfast. There was a conference going on while I was there, but there was more than enough food and place. Compliments
Just one little thing: the internet. As in so many hotels the internet was not stable. I had a room on the 8th floor at the back which might be the cause of that.
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