Esplanade Prague  

オペラ・ハウス、プラハ本駅に近いため観光には最適でした。 また、ヴァーツラフ広場にも近接しており、ロケーションは抜群です。 スタッフも異邦人に対して親切でした。

レストラン部門（要予約）の利用時間が短かかったため、評判のフランス料理を味わえなかったこと（観劇後で- は利用不可）。

夜行列車にてプラハに出入りしたので、駅に近くて助かりました。スタッフの方も親切で、早朝にもかかわらず- チェックインさせてくれました。ラッキー!!またほとんどの観光スポットは徒歩圏内にあり、本当に良かったです。行く機会がありましたら、またよろしく- ね！

豪華で重厚感あふれるホテルで、室内も同様。朝食の食堂もすばらしくさすがと感心させられる。夜しか開いて- ないシックなバーに行きそびれたのが残念。ドアマンもかっこいい中年男性です。

フロントの女性が忙しく、交通機関の利用法やアクセスなど細かい説明がもらえなかったのが少し残念。

プラハ中央駅に近くてこんなに歴史のある綺麗なホテルに泊まれ、本当に大満足です。午前中に着いたのですが- 、すぐに部屋に通してくれたため、荷物を部屋に置いて出かけることができました。朝食のビュッフェも美味し- いです。プラハに行ったら次からは必ずここに泊まろうと思いました。

フロントにてチェックイン時に喫煙部屋をお願いしたらテラスが付いている部屋でした。

ホテル前の駐車場に生えている木の花が散り、車の屋根、ガラスにすごい量が積もっていまい掃除が大変でした- 。

駅に近いロケーション。また劇場に近いロケーション。朝食も最高でした。レセプションの人たちの対応も丁寧- で親切でした。さすが5星と思える対応でした。

ホテルスタッフの教育

朝食がローシィ―ズンのため？？？余り良くなかった。

There isn't anything that I liked about this hotel.

First they were trying to charge me more than my original booking.com price. They said it was because of currency conversion even though the reservation was confirmed in euro and we were paying in euro. Only after I e mailed booking.com, they decided to "just" charge me for the reservation amount. The staff members were rude. When we tried to use the safety box in the room, we were told that there would be a charge for that use. The reservation confirmation noted that we get 20% off eating at their restaurant. When we did, we were told it was only on the drinks and that the menu price was already 20% off. We would not recommend this hotel to anybody.

The location of the hotel just off Wenceslas square was ideal for shopping and sight seeing. The staff were polite and helpfull. We had a room on the front, the only one with a balcony, and was expecting some noise but it was very quiet. The breakfast was good and plenty of it.

The only problem with the room was that there wasn't any english speaking channels on the tv. I

Breakfast was great and room was clean and comfortable. The downside was that there was no internet access in the rooms and this is very bad for a business traveller.

very excellent hotel, clean very conforable, closeby the shopping center with 24hr life.... can't forget its staf and thier hospitality..

The hotel is hosted in a classic building refurbished for this purpose, therefore it has many limitations, the location is quite good, since it is situated between the Museum and the train station, I mean to say, in the city center but away at the same time from its buzzing. The breakfast is great, very well served in a beautiful room adorned with a great chandellier, the china and the cuttlery are very elegant. The cahirs and the table clothes fit the whole enviorment.

It lacks several details while boasting being a 5 star hotel, there is no kettle in the room, The tv set is old, the shower is very narrow and uncomfortable. The elevator is situtated at some sort of mezzanine, although a very efficient concierge takes care of the luggage.