Eurostars Thalia  

The design of the rooms is nice !

I was reservating a deuxe room on top floor with bath . Before booking I was asking if it is possible to reservate a parking place. The girl from reception told me : Yes , but write again an email. On arrival : They gave me a standard room. And was telling me that this is the deluxe room. After long discussion and showing the reservation from booking , they gave me another room , of course without bath . Again after long discussion they gave me finaly the right and paid room . Of course parking place was not available. But they sent me to another parking garage which was costing 40 €. Another points which has to pe clear if you will stay in this hotel: 1. Personal is mostly spain. Of course bad english and NO Czech. 2. Rooms are located next to tramp and main street ! Sleeping not possible. 3. Parking situation : Katastrophe 4. Breakfast : for a youth hostel fine , for a five star hotel UNACCEPTABLE ! 5. Water pressure in bath is so low , that it takes nearly 45 minutes till the bath is full with water . and so on and so on

We liked the hotel.We were staying in a family suite room having great view of the castle and the old town.We could enjoy and love Prague from indoors also!

Only one thing should be added in room amenities-Tea makers.

Hotel staff all are so nice & helpul.

the worm AC did not work, so it was so cold, but hotel staff offered extra blanket.

All the staff were superb, especially the reception staff who sorted out a cake and champagne for my husband's birthday. Barman very accommodating and checked that wine/cake had been bought up to the room. Upgrade double room in loft - fab as great views of castle and other wonderful buildings in Prague. Breakfast superb, set us up for the rest of the day! Great to have fresh towels EVERY day. Location spot on - lots of lovely restaurants close by (reception staff will guide you) and very close to Old square,Charles bridge, National theatre, plus tram outside hotel!.When we come back to Prague we will stay again.

Would have liked tea/coffee facilities in room - for that first 'cuppa' of the day! Would have liked 2 pillows not one on the bed - had to use a cushion!!! apart from that it was perfect.

Location

Air conditioning didn't work unfortunately and we had no hot water one evening.

The room , the shower and the chic design, nice size great location however this is probably not your fault but I couldnot find the hotel on google map.i serched so many times because I was lost for half an hour.I Guess it would help people who are not from Prague that you come up with a bright idea on how to tell people on how to get there.

Some of the the male hotel staff werent welcoming.i went to ask for wifi password there was no coutersy saying anything it was just cold and felt that vibe that 'im not interested' though he was not rude.

Location, stylish design of rooms, good breakfast

Not enough places at very small and narrow parking, staff could not manage serving breakfast, no carpets in corridors making noisy sounds, no tea and coffee maker in the room, no mirror except for bathroom.

We were delighted with the location of the hotel on this our first trip to wonderful Prague. A ten to fifteen minute walk took us to the main areas of interest "Charles Bridge", "The Old Town" , Prague Castle etc. The staff were very helpful.

Described as a 5 star - we would suggest 4 star. The bedroom and bathroom were "compact". We booked room only. Breakfast in the retaurant was 18euro each. We enjoyed top class breakfast in nearby retaurant for less than half

Excellent quality hotel, lovely decor and great staff!

Good hotel, however room condition could be improved.

Lovely, friendly staff, spacious, stunning room with perfect view of the castle. Delicious buffet breakfast included. A wonderful hotel.

It was clean beautiful and and the room was amazing especially our view looking at the Castle, It is very central located so easy to walk everywhere the people were very nice too