Grandhotel Pupp  

Scenary, location, weather,Breakfast menu

Staff hardly smile at you

Excellent Hotel Facility, Location and Staff

Old Wood Creeks when stepped on

Unobtrusiveness of staff, also their courtesy and general helpfulness

a) Thank you Bookings for your excellent service. The price which included breafast was excellent for this 5 star hotel. The whole Karlovy Vary experience is fairytale. And I'm looking forward to spending at least a week there next time around. The food at the Pupp could be better and we strongly recommend the very beautiful Embassy Restraunt/Hotel,,just 3 minutes walk from the Pupp. It's old world charm and service is exceptional. The portions are large and every meal is amazing and they will discreetly put any left overs in a doggy bag for you.. The Embassy is fine dining at very affordable prices.

Historical design plus surrounding nature and location.

No major issue

Excellent location, cultral, excellent breankfast,

Room service is not of a five star hotel

Everything we thought it would be. Huge!

Some street noise but not enough for concern.

Bathroom was huge and very clean. Location is excellent. Parking is right in front of hotel, easy to use.

Very crowded at breakfast time, due to lots of tourist groups coming by bus. Rate was quite high for the value offered by the 4-star rooms.

Very nice location, of course you pay a premium for the location and the reputation. We were given a spacious room with a view of the city over the river.

The hotel seems to be living off its reputation,for what they charge I don't think the rooms are true 5 star rooms. Moreover some things like minibar are extremely overpriced - a can of coke that can be bought for a dollar in a store is around seven in the minibar. I don't mind paying for something special but I don't like to be milked for money.

good location and very friendly staff and servise. Also suitable price. Breafast is many kind of foods and warm foods.

Nothing

First of all you nee to know history of the hotel. It celebrated 3rd century 10 yearsa ago so you can add this one to 'must see' list. We are travelling really much but I can easily say that they have the most helpful staff (especially front dest part) I have ever seen. I lost my laptop on the way of prag to karlovy vary and they make approximately 8 phone calls more than 30 minutes and they finally find it. For location I can say that, hotel is not in the city center, city center is near the hotel! Perfect

Room decoration was awful. Little evian water for 8 euros. (200koruna)

Services

Not comfortable rooms j

Excellent location. Secure parking convenient to hotel and easy to access when driving an American van. Bathroom floors heated. Breakfast buffet included in price and very good.

Expected a grand hotel...the common areas lived up to our expectations. The room was a downer. No old world charm. From the inside it looked like any other cheaply renovated hotel. The bed one one side appeared as if an 800 pound gorilla had slept in it...sagged badly. Lights in the hallway were the auto on type as you walked through...only on two occasions they didn't light and we walked in the darkness to our room. The bathroom had a shower, no tub. The shower stall was very small.