Hotel Jalta  

The location, staff, cleanliness and breakfast were excellent. Rooms had enough space with comfortable facilities.

The room was very nice though compact like most European Hotels. Staff at the front desk were pleasnt and helpful answering any questions we asked. The cleaning staff were very discreet and the hotel was very clean. Location was convenient to walk everywhere in Prague. We were travelling with another couple and I had requested rooms that were close. We had rooms next to each other. The brekafast in the rmoning was excellent. Lots of choice in both hot and cold items. I think it was excellent quailty for the money we paid

Very warm welcome on arrival. Rooms were good and comfortable with everything you would need - top floor facing the square so some noise but then that was to be expected so not disappointed by that. We booked a table in the hotel rest the 1st night and all 4 of us enjoyed the food and service - great to sit outside and enjoy good food and drink. Reception helped us chose where we could eat the following nights and they booked excellent tables at each of the rests we ask for. Good advice offered regarding taxi's too! We had brilliant weather whilst in Prague and thoroughly enjoyed the city. Def go back to Hotel Jalta

The hotel is absolutely did not like. It all began with the arrival, we were met by surly girl at the reception desk of Martina, who said that the hotel does not have empty rooms, need to wait, even though the time was 13:30. I was a newbornbaby, who had to feed, but she did not offer me the options, such as feed in a restaurant or at least help with a suitcase. When I booked through the site www.booking.com I asked to put a cot in the room and a chair for feeding, and also I have to pay extra for views over Václavské náměstí , these requirements are not satisfied . I was given a dirty room overlooking the courtyard. I had noisy neighbors who did not let us sleep, the doors are slammed during all nights. I took an extra room, but every time I check out of the room and lost my stuff, because they threw a cleaner. All the rooms are not cleaned, not vacuuming,of bath accessories, I was just shampoo and shower gel. And at the end of my stay I was accused of stealing a bathrobe!! I was literally dragged out of a taxi and told to pay, but when I came into the room and showed that this robe hanging on a hanger, I did not want to hear excuses from your staff, I would quickly leave the Hotel Yalta!! I often go to Prague, it was the worst hotel in my life, and manager Martina I would definitely fired for their attitude towards customers!

The hotel has a central location and the staff are very friendly and helpful. The hotel room was very comfortable with excellent facilities.

Hotel Jalta was in a superb location only a fews minutes walk from the Metro. So glad I trusted the reviews as fantastic hotel, not 5* tho, maybe 4*

I cannot praise this hotel enough. The service is the best we have ever received. The trip was to celebrate my husbands 50th birthday & the manager of the hotel was superb. He made the weekend a very special event for us & provided fantastic service, as did all of the staff. The location is perfect, restaurant superb, rooms absolutely lovely. We loved Prague and will definitely be returning, and staying at the Jalta.

Staff at the reception were very kind and helpful

Very old towels. Noise from the shower of the neighbors. Torn bed sheets. Bad lighting inside the room. Bathroom is not in a good condition. Can't control the heating in the room. It is far away from being a 5 stars hotel. Bottom line don't waste your money.

We were very glad with our friends and they appreciated me to choose Hotel Jalta,location exremely perfect,reception staff was very kind and helpful,breakfast was full of quality food,and when we arrived to hotel at 13,the rooms were ready and it was very good for us,if we come to Prag again,we definitely choose this hotel,there are several good stores shops and restaurants around the hotel,thank you.

Hotel's furniture is old fashioned,it could be better than this,that's all.

I really liked the Jalta. The architecture of the building is superb, the decor lovely. Location very good, not much noise from Wencelas Square other than a bit from the traffic. The staff were excellent, friendly and very helpful. The room was a nice size again lovely tasteful and modern well kept decor. Lovely balcony over looking the square. Flat screen tv with good selection of channels and pay per view films. Bathroom well equipped with l'occitane shampoo, bubble bath, lotion and soap. Lots of hot water for a bath. Plenty of storage for clothes. Beds very comfortable. Stocked Fridge and free safe. Breakfast excellent with lots of choice, cooked full english, every cheese and cooked meat of choice, various breads, fruit salad etc.

There were only two things that irritated me and they were minor. The shower was too cluttered and small. The doors to the rooms banged all the time. No matter how hard you tried to close them. With guests coming and going and maids cleaning, the doors banged all the time.

Excellent location

Breakfast was cold

Very friendley

Central for touring the city. Friendly and helpful staff, rooms very clean.

Would have been nice to have a quiet lounge for residents.