Hotel Kings Court  

Location was good and the bed was very cosy/smooth and big staff was ok. But for a 5 star hotel they could have smiled a little bit more I guess

1.Spa/swimming pool costed extra =( And that is a 5 star hotel?! 2.a small beer in mini bar 100 Kr (considering that it's Prague I can say it's just a robbery) 3. Dont use a hotel taxi! They overprice you twice! 4. TV is only in English (News Channels). Small choice =( 5. Asked for a room with a square view - got a sideback one Generally I think the price is of a 5 star hotel , but not worth it

Allt var suveränt på detta hotell.

Utmärkt och prisvärt boende i centrala Prag med närhet till det mesta.

Very attentive staff. Good buffet breakfast. A bottle of champagne in our room from the management to celebrate my wife's birthday. A nice touch

The swimming pool was only the size of a plunge pool and the facilities didn't open until 10am. We prefer to sauna and swim before breakfast

Especially great location, friendly staff, room was very nice and clean

Very nice hotel. Location was excellent especially for shopping. Buffet breakfast was excellent, huge variety of hot and cold dishes, fresh fruit and pastries. Central to all the major tourist attractions. Would stay there again. Only bad comment was the cost of parking - very expensive at 33 euros per day.

Very centrally located in central Prague

The reception was very little forthcoming. Twice during our stay this weekend the hotel staff came into our room without any prior notice,.. Very inappropriate. We booked through Booking.com and paid for our stay in advance. When we check in they demanded a guarantee fee to cover the possible use of hotel services. Understandable that the hotel requires a credit card guarantee, but not that they actually charge your credit card at check-in for an amount they think you will use during your stay. They do not trust their guests. I've been to Prague many times and stayed at many hotels here in the last 20 years. We will not use this hotel again!

Location

Bath

Fantastic location, staff are very helpfull, breakfast is great.

Mini bar is expensive, surcharge for room service is about 8euro. The airport shuttle isn't free and isn't a shuttle, It's a private car.

The receptionist in the executive lounge was excellent. The size of the rooms. The door staff and porters and the hotel car, were all good. Generally everybody was well trained and provided good service. The hotel it's self is a beautiful old building with high ceilings and many beautiful crystal lights.

We picked this hotel because we wanted a pool, spa sauna ect to come back to as we were sightseeing in the winter when it was -10 during the day. These facilities are tiny and too full to use on two evenings. The hotel needs to be clearer about this in advertising. Also breakfast food is good but the area very small and crowded for the size of the hotel. I would expect a five star hotel to have a better breakfast and dinner restaurant.

Freindly staff, very helpful with our 11 month young baby daughter. Great location, everything within walking distance. Excellent breakfast. Would happily stay at this hotel again.

€10 fee for Spa is a bit off. Hotel should try do away with this.

Great location and cleanliness !

I was a bit suprised for a luxury hotel to have some staff telling me :please give me tips in cash and don't write the amount down on the check. Well we are free to give the way we want even though they have 50 per cent only. I asked for a cab one night to go to a restaurant and on my way out they offered me the limousine of the hotel. Nobody told me that it would cost 4 times the price of a regular cab. What a surprise when the driver asked 500 crona In the future, inform the guests for special fares and don't try to lay traps to increase revenues

The hotel is brilliantly located, within a few minutes' walk of the Old Town Square, the Jewish historic and religious sites, and lots of varied restaurants. The hotel itself is elegant, and the reception staff were extremely helpful in offering map guidance and suggestions. The rooms are beautifully appointed, and the spa is a nice asset at the end of a day of tourism.

Paying for the use of the spa seemed a bit excessive. I can understand paying for individual treatments (E.G. massage), but paying for the use of a very small pool/jacuzzi seemed too much. While the reception staff were warm and very helpful, the restaurant servers were cold and indifferent.