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Karoliny Svetle 34, Prague, 11000, Czech Republic – Show map
Excellent location – rated 9.6/10! (score from 361 reviews)
Rated by guests after their stay at Mamaison Suite Hotel Pachtuv Palace Prague.
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361 verified reviews
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Mamaison Suite Hotel Pachtuv Palace Prague's staff speaks: English, Czech
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Food & Drink
Restaurant, Breakfast in the Room, Restaurant with Dining Menu
WiFi is available in the hotel rooms and is free of charge.
Private parking is available at a location nearby (reservation is needed) and costs EUR 40 per day.
Room Service, Car Rental, Airport Shuttle (surcharge), 24-Hour Front Desk, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Family Rooms, Elevator, Heating, Air Conditioning
3:00 PM - 12:00 AM
7:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 12 years stays free of charge when using existing beds.
All children under 2 years stay free of charge in a crib.
All older children or adults are charged EUR 50 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 361 reviews
Value for money
Show reviews from:
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Perfect location, excellent staff, atmosphere, etc.
Room facing street side was a little noisy for my taste. Next time I will take a room to the back side.
Historic Building, close to Charles Bridge. Beautiful courtyard.
Extra charges all over the place! Ask for a refil on the welcome drink-charged! Breakfast buffet-charged 20€ per day,and not worth it! Fresh orange juice at breakfast-charges even after the 20€ ! Asked for a river view-charged! Just not interested in making guests happy... If the room that a guest desires is a certain amount of money then say so from the start and ALWAYS specify if breakfast is included! Though that may be booking.com fault! Will not ever stay there again! There are many more beautiful hotels in Prague for better value and service like Barcelo in the Old Town! Great location, friendly staff and no hidden charges!
Location, service and room equipment.
it is a little bit noisy for rooms on the front building.
Room space, hotel position, service before leaving, massage
Room without view
suite - pure luxury so quiet, as its just off the main road central location optional breakfast costs the check in process and complimentary drink made to feel special security for 2 female travellers
the water in our suite wasn't very hot and one day it was too cool to take a shower, It didn't spoil our experience but for a 4 star hotel, we expected piping hot water as a basic
We were given a suite that Mozart stayed in once. Two bedroom with LR, DR and kitchen. Staff was extremely helpful and location was center of all.
No real proper bar service in lobby during day and non existent at night. They need to call over someone from restaraunt.
Hotel ideally situated close to the river and Charles Bridge. Easy walking distance to local sites. Hotel staff very friendly.
Perfect location, right next to the Charles bridge. Staff very friendly and accomodating. Hotel Restaurant had wonderful food.
Location was good but also was very crowded in that area at night! Cannot open windows due to noise.
- Big and high Deluxe suite with Castle view - very calm due to perfect isolation - close to everything - own driver with fair rates
- overpriced breakfast, should b included in the room rate
Location Quit area close to central Style Most of the stuff are nice
One of the stuff was so so so rude We were almost kicked out at 12 pm, never happened in all of 5 stars hotel !!!!! Room facilities is poor compare to other similar stars hotel Hotel facilities is fair compare to similar stars hotel
The location is excellent and within a few hundred metres of the Charles Bridge. Staff are helpful and friendly.
Small restaurant with little menu choice & expensive breakfast (like all other hotels).
central location spacious room size clean very pretty room and facilities staff is very service oriented
1st night was very noisy being across from some type of club. Loud techno music. So this could be a problem for some. I think there are quieter rooms..so ask for one ! Was quoted room rate in Euros when I was charged, rate was converted to local currency at a sub par exchange rate. Should be more upfront with guests.
Great position and my room was at the front overlooking the river the castle and the Charles bridge. Close to some great bars and restaurants.
The location was central to major tourist attractions, transport and restaurants. The room was extremely comfortable and spacious and staff were friendly, professional and assisted with directions and advice for getting around and helping us explore the beauty of Prague.
Restaurant staff like friends with a superb cuisine. Suite was beautiful.
Stay too short !
Very proffesional and attentive staff, very clean, great breakfast, excellent location and lovely turndown service.
Beautiful old building that is starting to show its age, could use some freshen up. In the room courtains smaller than the windows allowed too much light coming in.
The Hotel had a lot of characture and is very central to most of the tourist attractions.
Nothing comes to mind.
the location was awesome. very old historic hotel. lovely courtyards. the best restaurants were right around the corner. fabulous meals.
the suite we were in was a bit inconvenient. nowhere to put anything in the bathroom. had to balance soap etc in the shower. bed a bit thin on matress yet comfortable as long as no one moved.
hotel up grading us to junior suite with excellent views of river and castle. Very much appreciated would stay again if returning to Prague.
Large quiet rooms with sitting area, comfortable beds, espresso makers, porches overlooking courtyard. Staff was very professional and helpful in arranging tours and transportation.
When we were booking, we had decided to splurge a little and get a deluxe double room in this hotel in the heart of Prague.....we got more than we bargained for! Upon arriving, we were greeted with very friendly service from the staff and a glass of sparkling wine during check-in, as well as a surprise free upgrade to a junior suite. The room was absolutely gorgeous, huge, had a lovely view of the inner courtyard and was situated in the old building. The staff were impeccable during our stay, they were friendly, helpful and offered us many good tips for our holiday. The hotel itself is a fantastic location to explore Prague, easy walking distance to the Prague centre, only a short walk from Charles Bridge, but still quiet enough that we were able to feel relaxed when in our room. We would definitely recommend this hotel to anyone, as the service was outstanding, and the rooms are beautiful.
Nothing, it was a fantastic stay.
excellent location and very helpful staff
Our room was beautiful, spacious and had a large balcony to enjoy the River view and Castle at night.Very romantic setting ! Staff did everything they could to make our stay perfect!
Nightclub in front of Hotel was noisy on the weekends...only negative. Carol and Michael Palm Beach, Florida
Location Parking made very easy. Free upgrade to a room overlooking the river
Receptionist's stuffy attitude. We advised them that the room safe didn't lock. Aporter was dispatched and confirmed the "battery was flat" and would be repaired the following day. This never happened. When we spoke to the receptionist she was very dismissive. Breakfast car too expensive. On the day we checked out, we opted for a "continental breakfast" - bread, jam and coffee for £7. So glad we didn't request the English or American at £20. a lady was overheard request her fried eggs be returned to the kitchen as the whites were uncooked!!! Come on Mamaison - you're a 5 stars hotel.
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