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Property Highlights

Places of Interest:

Hot Spring (0.1 miles) Church of St. Mary Magdalene (0.1 miles) Castle Tower (0.2 miles)
Show map Hotel Prezident

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Score from 30 reviews Excellent 8.8/10

Spa Hotel Schlosspark

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Hotel Marttel

hotel Hotel Marttel is only 50 metres from the spa forest and 800 metres from the spa centre of Karlovy Vary. A wellness centre and free private parking is provided on site.

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Score from 450 reviews Good 7.9/10

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Newest reviews for Hotel Prezident

  • Edgar
      Germany
    September 8, 2014

    Everything was perfect and super clean!

    Limited parking

    10

  • Rami
      United Arab Emirates
    August 10, 2014

    Hotel run by family Very friendly personnel Owners involved in daily activity Very close to main colonnade and in the middle of both sides of the city Food is good and diet food available Exellent Spa and personnel

    Some issues with English (Rarely)

    8.8

  • Daniel
      Czech Republic
    August 5, 2014

    The hotel is new and the rooms are clean and good in general. Good sauna and pool.

    I have to say that the hotel has the potential to be a good hotel but is not there yet and mostly because of service. When booking the hotel there is a choice to select separated beds or King Bed, I choose the second and also add that preference in comments. My surprise was when we entered the room we had 2 different beds. I complained and asked for a changed and from the desk they mentioned they would be looking for a room that suit our request. After 20min waiting with no insight (After a 3 hour driving and starving) we where told that they had the room for us. Surprise when I entered the new room, exactly the same but they just joined the beds and on top of that we had the AC or pool system next to our window with a view to a wall that was less than 0.5m from our window...just perfect. The staff try to provide us that the manager had to make decide, but the manager never dignify on reaching out to us! Also I have the feeling that the hotel staff played with us on this since we just had 2 nights there, when after 36 hours they reached to a solution which was communicating us that there arent king size beds in the hotel. Taking 36hours to know this its quite long time, also if this is the case why we are asked to choose? On top of this during the first day in breakfeast we seat in a table and we where asked to move since that table had a reservation (but without any sign on it). The Spa is very poor in comparisson with similar price range hotel. What could be a perfect weekend got ruined by the lack of professionalism and bad customer service. I have to be fair stating that decoration and material quality of the hotel is within price range, but I would not be returning to this hotel. Bad service can impact negativly your vacations therefore I would suggest other options in KV.

    6.3

  • Ray
      Ireland
    July 27, 2014

    Friendly staff. Good breakfast. Clean, comfortable rooms. Quiet location.

    8.8

  • Anonymous
      Israel
    July 15, 2014

    The Spa facility was amazing and the room was also very nicely decorated. The location was excellent.

    The hotel reception staff service was not very pleasant. We asked if there is a possibility for a later check out and their response was "you only paid 150 Euro so no"

    8.3

  • Anonymous
      Czech Republic
    July 14, 2014

    Good Location, Nice Room

    light switches on by itself when you go from bed to the bathroom. Very annoying. Breakfast could be better - scrambled eggs ? fruit salad ? Cold water in swimming pool...

    8.3

  • George
      Czech Republic
    July 8, 2014

    The room was very clean and comfortable, bed mattress was great. The spa facilities were excellent and brand new. Breakfast was also very good.

    9.6

  • Tatiana
      United States of America
    July 4, 2014

    Rooms were very clean and comfortable, the food was excellent, the staff was very polite and helpful, the location is great. Had a fantastic time! Definitely recommend!

    10

  • Vasily
      Russia
    July 4, 2014

    One of the best locations in Karlovy Vary in my opinion, right behind the St. Mary Magdalene Church. Big rooms with modern design, free WiFi, good breakfast and very helpful and friendly staff. Would definitely stay here next time.

    10

  • Beata
      Austria
    June 10, 2014

    very good location comfort of the rooms price

    plastic tablecloth in the restaurant :-)

    10

  • Tomas
      Czech Republic
    June 1, 2014

    great food and staff

    10

  • David
      Czech Republic
    May 22, 2014

    We have spent wonderful time at Hotel Prezident and definitely look forward to visiting them again. Excellent level of service, particularly helpful and pleasant staff, amazing design rooms and above all refreshing hotel SPA. Definitely a great value for the price!

    9.2

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