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Tržiště 31, Karlovy Vary, 360 01, Czech Republic – Show map
Excellent location – rated 9.7/10! (score from 153 reviews)
Rated by guests after their stay at Hotel Promenada.
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251 properties in Karlovy Vary
Including hotels, apartments, villas and more.
153 verified reviews
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Hotel Promenada's staff speaks: Russian, English, German, Czech
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Golf Course (within 2 miles), Hiking, Cycling, Horseback Riding, Sauna, Fitness Center, Massage, Indoor Pool
Food & Drink
Bar, Breakfast in the Room, Restaurant With Dining Menu, Special Diet Meals (upon request)
Free! WiFi is available in the hotel rooms and is free of charge.
Private parking is available on site (reservation is not needed) and costs EUR 10 per day.
Room Service, Packed Lunches, Airport Shuttle, Car Rental, Airport Shuttle (surcharge), 24-Hour Front Desk, Tour Desk, Ticket Service, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Fax/Photocopying
Safe, Non-smoking Rooms, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
Russian, English, German, Czech
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 3 years stay free of charge for extra beds.
Free! All children under 3 years stay free of charge in a crib.
All older children or adults are charged EUR 42 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 153 reviews
Value for money
Show reviews from:
Set in the heart of Karlovy Vary only 100 metres from the Vridlo Spring, this hotel features a wellness centre with steam baths, an indoor pool, saunas, a pool with water from the Dead Sea, and...
Score from 64 reviews Excellent
Karlovy Vary's Savoy Westend Hotel resort consists of 5 Art-Nouveau villas, which are directly connected to the 32,290 ft² large, modern Afrodite Spa including an 80-foot swimming pool.
Score from 115 reviews Excellent
The impressive Grandhotel Pupp with free Wi-Fi is in the center of the spa area of Karlovy Vary. It has spacious rooms, fine cuisine, and an exclusive spa area.
Score from 273 reviews Excellent
Located in the town centre on the pedestrian zone next to the Mill Colonnade, Windsor Spa Hotel is a part of the Spa III historical building.
Score from 55 reviews Very good
Very friendly staff, spacious rooms (if a bit old fashioned) and practical location. The restaurant serves very good dishes.
The wellness area is somewhat strange. The pool is small and, frankly, too cold but the weirdest thing are the loungers for which one has to go up the stairs to find (all three!) of them when coming out of the water. Room for improvement here.
The restaurant was awesome. Excellent French cuisine at a reasonable price Very kind and attentive staff Beautiful swimming pool Great location
Great localisation, right in the Old Centre of Karlovy Vary. Very attentive and kind staff at the reception desk. Room service was top class. They helped us with our luggage. The car was taken by the staff member to their underground garage and if you want to go somewhere during your stay you just need to ask the previous day and they will see to get your car back. The breakfest was also really nice, with big variety of cold and hot dishes alike, lots of fruits and vegetables, everything was fresh. The biggest pro of this hotel is however their restaurant. It is top class, and provides a wonderful dining experience. The waiters are truly amazing, extremely skilled, attentive, without being overbearing, especially the master waiter was a real joy to interact with. The dishes served are absolutely delicious, some of them prepared on sight. The menu is not large, but offers a big variety and you can compose your own dish, a vegeterian platter for example. Highly recommended.
No shower cubicle in the bathroom, only a bathtub. Also no air conditioning in the room.
Location was very central but not right next to all the clinic folk taking the waters
Little bit of street noise is possible. Can try the off street rooms, but for us it was really not a problem.
Excellent service! We stayed here on our honeymoon. The room was beautiful and a heart made of rose petals was laid on the bed when we checked in. Champagne was brought the room within five minutes of our arrival. Unfortunately, I broke my foot, but the staff brought ice packs and room service up expeditiously. I would definitely stay here again.
everything is good
the Staff at the reception and at the restaurant. very good location in town. sauna and the swimming pool. the size of the room.slippers and bathrobe. good choice for the breakfasts.
with a jacuzzi it's will be perfect journey, Tv to small for the size of the bedroom.
Located right in the heart of Karlovy Vary. Room was large and clean with a good bathroom. Would recommend this to other travellers. Karlovy Vary itself is a beautiful town and much unchanged since the early 1900's.
Hotel is difficult to get to (although that also applies to other neighbouring hotels). There is no adjacent parking but the person on reception took away our car to be parked and then delivered it back when we left. The breakfast buffet seemed to be always running out of items.
I like the location of the hotel<we were for the 5th time in karlovy vary and usually stay in the nearby hotel Pushkin.I like the room.it is rather spacy
It is very dark in the room ,the bidet and toilet is the same thing.It was awfal to use it.The breakfast was rather poor,especially when you staying for two weeks/And the price of course!!!
friendly staff good location
the old furnishing in the hotel room. also, need to walk through a semi-open passage out of the hotel to the spa
The room was very nice, and the restaurant absolutely perfect.
Every single bit of the vacation was just perfect: room was huge, nice bathroom, nice breakfast and nice spa. Massages were fantastic!
It is a center of the town
Great hotel in a great city! Caterina at the reception is lovely and so welcoming that you don't want to leave. Room very big . Would recomend to all my freinds
The room was very nice. It had a very large bathroom with plenty of light. The restaurant is excellent! We had two wonderful meals there which we not forget.
Coffee not wonderful. Pool could have been warmer.
The hotel is fine.
We were over charged for our room stay. Make sure you check your bills before you checkout from the hotel.
Receptionist Katarina is the best..lovely.
Excellent staff, superb restaurant.
Very cosy, old building, fully refurbished, each room has a character. Best location, parking, valet service, very helpful personnel. Spacious, comfortable rooms. Good breakfast.
Best location nice hotel strongly recommend restaurant maybe not Michelin but definitely highest Czech standards and very good selection of local wines
The hotel is beautiful and the room was good. Their restaurant is very good, we had a wonderful dinner one night
The staff member during check out was a bit arrogant, actig as if I was a child, no airconditioning.
We thoroughly enjoyed our stay at hotel Promenada. The rooms were very clean, the staff were very friendly and always willing to help, the hotel restaurant had delicious food and great service. This hotel is located right across the street from the main springs buidling, and on the main city street, a few yards walk to many restaurants, shops and other city attractions. I highly recommend this hotel to anyone wanting to get the most from their Karlovy Vary experience.
Absolutely perfect location, right in the centre in Karlovy Vary. Every single staff member we talked to was very friendly, welcoming and helpful. Our car was parked by the staff somewhere nearby, and it was returned with the windscreen cleaned, a nice detail. The room was large, elegant, comfortable and quiet, with good wifi signal and a good selection of TV channels. Breakfast was served in the atrium and was delicious. We had dinner in the hotel's gourmet restaurant and it was a wonderful experience, excellent food and perfect service. Both the hotel and the restaurant are highly recommended.
There was no aircon in the room.
the location is exellent, the is very friendly and helpful. Our room was big with a balcony. also the restaurant in the hotel is the best in karlovy vary. there is a good arrangement for parking the car.
To our bad luck it was very hot in karlovy vary, there is no aircondition in the hotel and even a ventilator we did not get. We suffered from the heat in the room, another problem is the street which leads to the hotel. On our last day a policeman told us to stop the car and asked if we have permission to drive on this street. just after a long explenetion we had understand that there is a special sign on the only road to the hotel, we paid 500 kron for this cime.... as we returned to the hotel and told them they made a copy of the receipt and said that it never hapened before....
The staff were great and the rooms were very clean The location was 1 minute from the centre of town Katrina was the best front desk person we have met so far she was so helpful
The spa treatments as only 1 poor lady had to do all the work so joint treatments were impossible
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