Oh dear, I don't want to mention this but it is about time that this hotel has to listen to all the reviews, Have mercy,but pls CHANGE YOUR VERY VERY ROUGH TOWELS!Honest to goodness, the loofah is way smoother than those towels.One time during our stay,my forhead got scratched and bled using it(without exaggeration).No hand towels provided only loofah like bath towels.Not enough soap and shampoo provided for our group. During our last night, it was sooo noisy to the point where we could not sleep until at least 2:00am-heavy noise from groups of young adults (at least 8 of them) or behaving like kids yelling, running, talking, playing music, slamming doors..inconsiderately loud in our floor and right next to our suite. Called customer service about this and they managed to shut the mouth of those inconsiderate people, not total silence but enough to make us fall asleep or perhaps our tiredness brought us to sleep despite of it all. In the morning when we checked out, customer service apologized about that issue and well, we can't take that against the hotel but only to free caged immature adults.
Customer service was very good, the assistant manager who was in the front desk was so kind to help us on how to commute to Kutna Hora from our location, very helpful. Breakfast was good enough to fill you for a day, I enjoyed the Sausage but it would be nice to have eggs as well.The bathroom was just enough for one person to fit, nothing fancy but decent enough and clean.