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Score from 1487 reviews Good 7.3/10

Newest reviews for Wellness Hotel Step

  • David
      Sweden
    September 11, 2014

    Excellent breakfast buffeé 5/5.

    A little noisy in the room could hear other people talk from the other rooms.

    10

  • Dmitrijs
      Latvia
    August 31, 2014

    My friends and I had a 1 night layover in this hotel. Even though it's not located in the best neighbourhood and it takes around 25 minutes to get to the city center, the hotel is amazing for the money we paid. The breakfast was very good as well, everything apart from the coffee.

    7.5

  • Verka
      Macedonia
    August 26, 2014

    The reception staff were very polite

    I did not like because I had to pay for using swimming pool. If the hotel has 4 stars and I pay for it I have to have free access to swimming pool.

    6.3

  • Evangelos
      Greece
    August 24, 2014

    Rooms view

    The service on breakfast

    7.1

  • Mattia
      Italy
    August 19, 2014

    Exchellent breakfast.

    7.9

  • Anonymous
      Estonia
    August 18, 2014

    Clean room, good buffet breakfast without extra fee, the facilities (pool, saunas, spa centre, bowling etc.) are not included in the room rate, but still perfekt for people, who want to relax at rational price. Easy access to city centre. Car parking is secured but costs some money for the entire stay.

    Air Conditioning in Family Room was only in one rooom, so in second room had to sleep with opened window. But the problem is hotel is near to railroad station so it was noisy while sleeping. Service in Lobby Bar at hotel was tooooooooooooooo slow (we were eating there 2 times and both times had to wait for eternity). No free wifi in hotell room (free only on the ground floor).

    8.3

  • Ivan
      Slovenia
    August 15, 2014

    The staff is very friendly and responsive; Breakfast; Transport in the immediate vicinity (tram 8 or metro or evn bus which we didn't use)

    Some failings (safe was locked, no soap) but immediately eliminate by personnel . There was no remote control for air conditioning

    8.8

  • Anonymous
      Norway
    August 13, 2014

    Nothing ! It was a nightmare !

    Everything ! People are stealing from cars in that area !

    2.5

  • Igor
      Germany
    August 12, 2014

    Price, comfort, breakfast are very good. There is a nice choice of facilities at the hotel itself.

    Extra cost for internet, parking and sport facilities is inconvinient, though not crucial. Personnel was not able to assist with infornation on shopping mal in the area.

    7.9

  • Yang
      Netherlands
    August 12, 2014

    breakfast, air-conditioned, nice dinner with a reasonable price

    Indoor golf is only open in winter

    7.5

  • Danny
      Netherlands
    August 10, 2014

    All the extra facilities such as bowling, wellness center, several restaurants, Interior decoration

    The service is very poor, the reception is even unfriendly and unpolite, although some people of the reception are nicer.

    6.3

  • Sharon
      Australia
    August 9, 2014

    Great price if on budget

    Lack of friendliness A great country. Is based on the people

    7.9

  • Colin
      United Kingdom
    August 7, 2014

    Swimming Pool

    Breakfast

    6.7

  • Linas
      Lithuania
    August 6, 2014

    Price and place are good.

    Wherea are no activities for little children.

    7.5

  • Josip
      Croatia
    August 5, 2014

    Nice, clean, not expensive, good breakfast

    Hotel step page stated that free parking is available, but it was actually charging. It was 5€ for the whole stay, so it isn't expensive, though.

    7.9

  • Anonymous
      Slovenia
    August 3, 2014

    guarded parking lot, very rich breakfast

    no air conditioning, problems with electricity - some lights not working, fridge not working, fan in the bathroom not working, trash containers under the hotel window - a powerful stench, an extra charge for internet, a very small room. For a four star hotel you would expect MUCH more!!!!

    4.2

  • Hanno
      Estonia
    August 1, 2014

    Breakfast was fabulous!

    There were small ants in the room.

    6.7

  • Anonymous
      United Kingdom
    July 30, 2014

    Very good facilities Nice rooms including comfy beds Very friendly staff

    7.5

  • George
      Israel
    July 29, 2014

    We were very disappointed that the swimming pool is not included of the hotel facilities and is not free and restricted for 1hour so we were dis informated and felt decived

    6.3

  • Veronika
      Czech Republic
    July 29, 2014

    Very nice and clean hotel, great staff - receptionists and gentleman at breakfast. I was surprised, that the near train station was not problem, I could sleep with my window wide opened.

    I can´t remember any negatives.

    10

  • Anonymous
      Netherlands
    July 28, 2014

    Aircondition is only available in deluxe rooms. Use of sport facilities for additional cost.

    6.7

  • Mogens
      Denmark
    July 26, 2014

    God placering, flink personale, super god morgenmad

    9.2

  • Anonymous
      Belgium
    July 25, 2014

    nice and clean hotel

    out of the centre

    6.7

  • Anonymous
      Germany
    July 25, 2014

    I got a room with view on trains, and they were really noisy although I asked for a quiet room by the reservation.

    6.3

  • Anonymous
      Netherlands
    July 23, 2014

    The location was good in regards to using the public transportation system and close proximity to a mall. The sports facilities were good. We particularly loved how child friendly the pool was but were disappointed that hotel patron's only receive a 10 percent discount and use was for 1 hour. The bathrooms in the lobby were clean. Most staff members were polite and helpful.

    The temperatures were very high so having no air conditioning made it hard to be comfortable. We spent 5 nights and though our room was tidied, the bedding was never changed during that time. Hotel staff did not pass on requests to one another and at times seemed incompetent, unprofessional and inefficient.

    5.8

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