The Charles  

Location of the hotel is magnificent. It takes 5-10 minutes walk to any tourist mustsee place in Prague. Very convenient.

If anything - no bathrobe or slippers are served

Magnificent room design, great location from a tourist perspective

My room was extremely noisy at night. A dance club directly below me and loud street noises kept me awake much of the night. I suspect other rooms would not be affected as much.

All superb. This really is a home from home which is what they say they set out to achieve. Excellent location. Superb breakfast. Even when we had to leave for an early flight at 5am, the hotel provided us with a superb 'breakfast to go'. Room was clean and spacious. We had an attic room so less street noise from the street. Perhaps only very slight niggle was the shower was a hand held shower and would have preferred a shower cubicle or at least a hook to hook up the shower head in order that we could stand uder it without having to hold it up ourselves. But would most certainly recommend to family and friends and have done so already. We are fairly fussy and not easily pleased but The Charles was one hotel that did meet our requirements. There's even a lounge area where you can make complimentary tea / coffee. Plus tea / coffee making facilities in the room. Plus a complimentary PC to use in the lounge if you do not have your own. Useful for checking in flights and checking emails etc. So all wonderful and well worth a visit. Prague itself is very interesting too. Perhaps better to find your own restaurants though rather than follow hotel staff reception. We always prefer to steer clear of the tourist traps.

All excellent with exception of shower - as explained.

Everything.....friendly staff....

Breakfast was a bit poor for this type of hotel

Inspite of the very fine hotel, the breakfast menu was very law standard served in room without windows with staff loudly enjoying themselves rather then serving us. Only one appeared rom time to time.

Fantastic location for a city break in Prague as is right by the Charles Bridge.The room was lovely, clean and well heated. Reception staff were very friendly and helpful.

Central location so noisy outside which was to be expected, hoovering between 7-8am in the morning however was not expected or welcome! Breakfast was below par. Went down at 9.30 to find no tables, no food and nothing being refilled and was ignored when enquired to the staff if they were going to bring more out. It was a nice hotel although small. I wouldn't describe it as particularly romantic or luxurious but it was a good base to get out and see the city.

Location was phenomenal, members of the hotel staff were very, very kind and professional, hotel is clean, rooms are very nice, with big toilets and separated bathroom, you get free snacks in hotel.Very nice place to stay.

Room on the rooftop could be bigger, elevator is little bit crazy, and wardrobe is not big enough for 2 persons in the room for two

The location

The girl at the des was horrible !!! The beds were made for backpain.!!! Shower was only for 5minutes hot....Again next day the girl at the desk was Nasty !!! goodmorning was not in her vocabulairy...... !!Breakfast in basement was limited....last day !!! the girl was Moody ....no goodmorning Still ( but we stopped also) when we left they ripped us using the Exchange rate as different in price !! I checked the exchange rate 1euro that day gave us 25.4 czk !! they charged for each euro 27!!!! the bill was eur189 !!! but my creditcard is charged 201euro !!that is euro 12 differents !!!! booking,com this is not correct !!! never again in this hotel !!!

Service and the price.

Nothing as such.. All were good :)

personnel is very bad

Location, room size (it was the Junior suite) and overall facilities were good for a city break.

Reception staff didn't live up to the service standards or the basic friendliness you'd expect from a 4star hotel or any star hotel, bordering on rude.

This hotel is carrying the charm of an ancien house. Real double storm windows, High sieling withe wood beams and wood panels ingraved and painted. The floor is a real solid oak floooring. A lot of charm.