Union Hotel Prague  

breakfast, location, staff, wi-fi, exchange currency, airport transfers and two Russian guests

Free parking (enough places) clear very good stuff (Me as the pregnant woman even have occupied lux for the same cost) Rolls for a breakfast and a honey pie

Too many ladder steps to get to the Vysegrad poor breakfast (egs every day...) It is faster three stars than four (The price at a discount corresponds But the overall cost is overestimated)

big, clean rooms good breakfast internet is much more better this time

they need to repaint walls in rooms - they will not seem untidy it's little bit hard to reach the center of the city by foot but it's good place in general!

Not that far from the centre.

Very poor cleanliness, the bed sheets were dirty and not changed from previous customers. Some staff were really rude and could hardly speak English. The heating in the room was very bad so the room was very cold. We asked to have a small heater in the room but the answer was No. Not even 'I am sorry we do not have anything that can heat up your room'. Water in the shower was getting cold if someone was using the hot water before! Room service (which room service??) was promised but it is only in the operating times of the breakfast!!! How is this possible? It was nothing like a 4 star hotel. I do not know with which criteria they ranked it as a 4 star hotel. Breakfast was poor and disgusting. We could only drink coffee/tea. I suggest it only for the price but do not expect a 4 star hotel. More like a 2 star hotel

The people at the hotel were nice. They tried to help as much as possible. The breakfast was ok. I can not complain about it. Location is also fine, like 15 min to the center [by tram/subway]

The room was kind cold considering that outside were like 0 degrees and inside ~ 20 degrees.

Historic location. Accessible by tram. Value for money.

Breakfasts! Appalling choice of food.

Good public transportation to the center near to the center 10 min with the tram good if you just want a place to sleep

The receptionist noticed that it was my husband's birthday the following day when we checked in. On returning to our room on the afternoon of his birthday we were surprised to see a bottle of champagne and birthday wishes from the hotel!. It was a lovely touch. The room was spacious, clean and comfortable.The staff were very helpful in every way.The walk to the old town took about 30 minutes strolling along the river. The tram stop was right outside the hotel and the hotel sold tram tickets.

The railway line was close by and the trains were noisy!

We were there as part of a family wedding in Prague and this was the hotel they had chosen.

- road noise is very loud and was difficult to sleep - no interior ventilation; need to keep windows open for air - breakfast minimal - not much meat or variety

The room was very retro. Location.

Receptionist at arrival insisted to charge in advance, even though that was not the condition when booked. Internet was not working in the room and was not fixed after complaining. They should make it working in the higher floors, too, or lower the price. Afterwards the hotel manager gave us a gratis bike (instead of charging for renting).

The service staff was excellent

It is placed in a good location

Lovely comfortable room and good quality food in the restaurant.Very friendly and helpful staff. Breakfast was plentiful and good quality.

Although the room itself was excellent it was on the corner of the hotel next to the railway station and tram lines which ran throughout the night, so we didn't get much sleep. The free hotel wifi was down so often it was useless for business purposes (in past years it has been very reliable). We have stayed here several times before and there have been some major changes over the past year, The rooms and public areas have been refurbished which is good but we were disappointed that there are no longer any traditional Czech dishes on the restaurant menu. Also the room rates have increased significantly and it no longer offers value for money.

Отличный дружелюбный персонал, просторные номера. Хорошее расположение - остановка трамвая в 30 метрах от входа в отель. До метро 5-7 минут езды, до центра около 10-15. Рядом есть приятные и недорогие ресторанчики. Хорошая шумоизоляция в номерах - прямо под окнами ходят трамваи и поезда, но при закрытых окнах почти ничего не слышно. Рядом Вышеград (минут 10 пешком, если дворами и тоннелями :)) Завтраки довольно хорошие. Рядом с отелем есть места для бесплатной парковки. В целом, довольно неплохой 3-х звёздочный отель с удобным расположением. Несмотря на минусы, отель оставил приятное впечатление.

Отель не тянет на 4 звезды. Хороший 3-х звёздочный отель, но не 4-х. Номера немного обшарпаны. Бесплатная парковка для гостей хотя и есть, но мест там часто на всех желающих не хватает. Wi-Fi работает в номере, но только в коридоре около двери. Полотенца порою приносят рваные. По непонятным мне причинам, через неделю после заселения, апельсиновый сок начали разбавлять водой, правда через какое-то время исправились, но неприятный осадок остался. Сантехника старая, бывает непросто сделать воду нужной температуры - она либо холодная, либо горячая, переключение идёт "рывками".