Suite Novotel Hamburg City    

La amplitud de las habitaciones.

La recepcion

Limpieza , ubicación , amplitud de la habitación , servicio de internet gratis , el baño amplio con bañera y ducha.

Trato del personal medio - bajo , haciendo hincapié al señor sin pelo y con gafas era antipático .

El hotel tenia una buena calidad precio y la habitacion estaba muy bien y amplia

Bones habitacions, neteja,i bona qualitat/preu.

Res.

Fácil de encontrar

Suite pequeña. No entra desayuno.

Habitaciones modernas y amplias. Tv e Internet ok.

El área para tomar el desayuno es demasiado pequena comparada con el tamano del hotel y la cantidad de huespedes. Así mismo los alimentos ofrecidos para el desayuno son muy limitados para la cantidad de personas que lo toman. Lo que el hotel ofrece en su pagina de internet (costo, calidad, cantidad) no coincide con la realidad.

Como hotelero que soy, me ha gustado tanto la habitación ( tamaño de la habitación y de la cama), como el baño. La carta de peliculas gratuitas en todos los idiomas es perfecto para antes de irse a dormir. El absoluto silencio en las habitaciones.

El precio del desayuno demasiado caro (12€) pudiendo cruzar la acera y desayunar por 3-4€ en una pastelería.

La ubicación no fue ideal, el hotel es moderno y agradable, el desayuno a pesar de tener una oferta con poca variedad fue agradable!!!

It was possible to separate the suite into 2 areas for privacy. Staff were extremely helpful & friendly - particularly Jessika. The 4 hour free Smart car was fun even if we did get lost. Microwave, fridge & kettle with tea & coffee saved us heaps in meal costs.

The hotel provided expensive laundry service but no laundry for guests to use. The hotels stated policy was that towels would be changed only if left on the floor - we hung them up but they were still changed everyday.

First impression was great. Clean facilities all around. Very friendly and helpful staff. Liked pc access with printer in foyer and internet access provided. Also umbrella's provided for guests. Location great. on the doorstep of subway. Will return.

Found the bed's mattress too hard but suppose that's rather personal preference than lack of providing a comfortable bed.

Staff was very friendly and gave us a good overview on what we can do in the city for a weekend. Very convenient location, within 3-5 min walk to different U-bahn and S-bahn connections. Good connection to the airport.

location,comfort

nothing

Spacious room

Poor Breakfast

This is an excellent hotel for us. It is very clean and big. It is good 4 star hotel that I would love to stay again.

Staff tried to charge me in USD but not in EUR as it was booked, argueing that system can not charge me in EUR. After my insisted demand to charge my stay in EUR problem was solved.

Nice apartment. Very clean and tidy. Would stay here again

Area seemed intimidating at night but really it wasn't

Service, and Staff were excellent

Nothing

Very clean. Great location. Friendly and helpful staff.

Breakfast costs too much.

Great room...nice to have free movies..and the free smart...that was super!! Been driving the Smart two nites..Perfect.

Some of the wood work need bit of paint...beside that it looks ok.!!

Position, room size

Bad room service. Bad bed, bad Pillow

Nice staff, good location, free WiFi, low prices

Breakfast is boring when staying there more than 4 days. Room size is a bit small with a family with one energetic son

Good location (U-Bahn Station is just 100 meters away, S-Bahn Station is 500-700 meters away); No far from the center and the main sights; Large rooms, which can be separated by curtains into two smaller rooms; Microwave and a small fridge (like a minibar) in the room; Shower and toilet are separated; Free morning coffee and cakes in the lobby;

No towels dryer (I didn't get how to dry the towels after taking bath or shower, but the good thing is they are changed daily) Breakfast is quite poor from my point of view - scrambled eggs is the only warm dish which could be a problem when you travel with a small children.

It is a great hotel with nice rooms and providing good service with great value of money

Although it is close to shopping district, the neighbourhood where the hotel is in is not a good one.

it was very sutibel for my trip

Friendly and helpful staff, great room and breakfast