Adina Apartment Hotel Frankfurt Neue Oper  

poly kallo

The location was excellent - very central and within walking distance of everything. Accomodation was spacious,comfortable and clean.

We assumed the room terrace was public from advertising material and pictures - in fact it is private and only available to those staying in the suites attached. This was, in my opinion, a bit of a misrepresentation. To get a good view you need to make sure you are on a high floor. Make sure you have supplies of coffee/tea when you arrive as saches provided are 2.50euros each!!

Great location, easy accessibility to all major attractions, excellent design on choice of colors (very bright)

AC was not working in the bedroom which wasn't good especially for the small baby, even after informing the reception they didn't take any action but merely stated they do not have anyone to get it checked (being Easter holiday), pricing of tea/coffee sachets kept in the room was exorbitant (2,50 EUR for one tea bag is ridiculous)

The location of the hotel is very central, close to the Trail Station and to the main shopping area. Breakfast is highly recommended, it's a wide variety of hot and cold dishes and beverages. The view to the city is magnificent, the room is very clean.

There is nothing really to complain about, just minor details like it was too hot in the room, tea bags for 2.50 and 50 Euro extra blocked from your credit card.

The room was well decorated and the shower was big. The sofa provided an extra bed, if needed.

The mini bar inside the room was very expensive. The tv on the wall were awkwardly place on the walls. I had a do not disturb sign when we left for a city walk and when we came back, the maid had came in anyways to fix the room. The parking is a hassle if you don't get there early because it's limited and you have to pay to park, adding to your total bill. Getting out of the parking lot takes driving skills since you have to make a u turn just after you exit the under ground parking lot. I believe breakfast should have been included on the price of the hotel but it wasn'T. It was 19.95 Euros per person.

The hotel is very moderned designed , good location (near the U ban station) , good breakfast .

Stayed in a large room, 34 sqm, with a balcony on the 15th floor overseeing the Frankfurt skyline. Nice design in room, hotel amenities. Well equipped kitchenette, with a espresso pod machine (see negative note though...) Close to the ECB and communications.

Charging for coffee capsules? That seemed a tad stiff.

Very good location, appartments are well equiped and spacious. Swiming pool is 10 m long but clean and other fitness facilities are comfortable

Was well designed, rooms were large and clean- very comfortable and secure, great pool

We had a premium room with magnificent view over the bank towers. Everything was very stylish and new.

They normally charge for internet, but since the confirmation through booking.com promised free internet, we got a voucher at the reception.

I love this hotel! very quiet and relax. Hotel is new room is big and really comfortable.

If you walk with big baggage from main station to hotel I think a little bit hard. Hotel is not close to shopping street but easy to go by train. But you can walk to Romerburg. Hotel pool is quiet small. No free internet.

This is a very pleasant hotel - the rooms are well furnished with comfy beds and the swimming pool is a real treat with children. It's handy for the main station and not far from shops.

We booked a 2 bed apartment and got 2 separate rooms. We therefore wasted the entire second bedroom - our children could not be left there alone so we had tocrowd into one bed. The bedroom was clean but someone's old socks were in the wardrobe which was a bit unpleasant!

Loved the location, new & modern decor. Loved the pool. The dining was excellent. The food was of a very high standard and delicious. The dining staffvery offered friendly and prompt service. It was nice change to find everything so clean also and well presented.

Surprisingly, we found the bed very uncomfortably firm. If we were staying longer than 2 nights we would have asked for a softer option. On our second day we left hotel for the day to sightsee at 9.30am. We arrived back at hotel at 2.30 to find our room had not been serviced. We thought this was strange as housekeeper was in corridor when we left earlier in the morning. The housekeeper then came to service room at 3pm when we were having afternoon nap. We said not too worry about it and just asked for some more coffee and tea. We were given coffee pods and 2 teabags. We did not have a coffee machine in our room? After asking at front desk to have more, later in the afternoon, we were told to ask at restaurant, which we though was little rude and not very helpful. It really should not be that hard to have coffee and tea bags, should it? We still did not receive any, as we did not want to ask a third time. Maybe the housekeeper could leave more than 2 packs of each in room in the first place. At other hotels there are always plenty.