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Property Highlights

Places of Interest:

The Brandenburg Gate (0.1 miles)
Show map Hotel Adlon Kempinski Berlin

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Newest reviews for Hotel Adlon Kempinski Berlin

  • Lynne
      United Kingdom
    August 26, 2014

    A fantastic hotel in a fabulous location. The staff were very friendly and professional, always eager to help.

    I only had one concern. One day the lift was taking a long time and I found that the fire escape door was locked.

    10

  • Anonymous
      Ireland
    August 19, 2014

    Absolutely everything

    Nothing at all

    10

  • Alex
      United Kingdom
    August 12, 2014

    Exceeded all expectations

    Nothing. Literally nothing

    10

  • Piotr
      Poland
    August 5, 2014

    Location, although Brandenburg Gate and the places around are losing its charm, the surrounding seems dirty, restaurants, cafés full of wasps that disturb guests quite a lot. Hotel lobby looks nice. Good idea was an ipad in a hotel room with all information on hotel services easily accessible.

    The Recepton staff seemed not care very much about the guests - we asked the Reception clerk for our car that was on their parking and we were waiting half an hour in front of the hotel - the hotel staff even did not call the parking and ask for car delivery! The textiles in a room, curtains, bedcover looked quite old and litte dirty. Also Sra Bua bar did not impress us, in other 5 stars hotel in Berlin the bars look much nicer. We also did not like a package with condoms and vibrator in a mini bar -a kid who was with us asked us what was this. Do the distinguish Adlon Kempinski guests really need such things from the minibar? We stayed in several fantastic 5 stars hotels worldwide belonging to Leading Hotels of the World and such things we found in a minibar for the first time. In our opinion it is definitely not needed in such prestigious historical hotel like this. Definitely for us the whole stay was a disappointing experience as our expectations regarding legendary service and facilities Adlon Kempinski Berlin offers were huge before we selected a hotel. Overall we have impression that this hotel has the glory days behind, it is a place with a great history and tradition but nowadays service and interiors disappointed us that is a pity...

    6.7

  • Paula
      United Kingdom
    August 5, 2014

    The decor was wonderful, room very spacious, fantastic location. Fitness room and spa very good

    Very expensive breakfast, 29 euros each, no tea and coffee making facilities

    9.6

  • Anonymous
      United Kingdom
    August 3, 2014

    Location Spa, with possibly the best jacuzzi we have ever experienced Comfort in every respect Staff attentiveness

    10

  • Neil
      United Kingdom
    August 3, 2014

    Everything

    Did not eat in the hotel as prices were steep

    10

  • Suzy
      Australia
    July 29, 2014

    Ticked all the boxes. Loved that there were windows you could open to let in fresh air. The rooms had everything one needed. Concierge were very helpful.

    8.8

  • Josef
      Switzerland
    July 27, 2014

    The rooms were far away from the lobby.

    10

  • Adrian
      Australia
    July 27, 2014

    Location,service amenities staff

    Breakfast expensive

    9.2

  • Michelle
      Hong Kong
    July 24, 2014

    Wonderful stay

    A bit pricey, but worth it as a special treat

    9.6

  • Paul
      United Kingdom
    July 23, 2014

    The location is fantastic. The hotel is luxury with brilliant staff and the highest quality service.

    Great breakfast, but not for 42 Euros each!!!

    9.6

  • Mary
      United Kingdom
    July 22, 2014

    Excellent lovely hotel. Expensive but good value

    10

  • Nadine
      Lebanon
    July 21, 2014

    Location and service!

    Nothing

    10

  • Sudhakar
      India
    July 20, 2014

    The location, size of the room, facilities etc are excellent. One does not need a cab to see most of the places. The breakfast is good.

    The reception staff at the check out time were most unhelpful. In fact, when I told them that I will vacate an hour after noon, the reception clerk checked with a supervisor behind who said that I need to pay 50 Euros. In this entire trip, no hotel asked for this. I demanded that I be shown a rate card or some tariff card with this provision. They could not. Considering that I stayed in a deluxe room paying 500 US dollars, I find this behavior downright deplorable. This happened at 10.00 AM on July 19, 2014. If they needed time to clean the room for the next guest as they said, how will the situation improve if I pay 50 Euros!!! It is a pity that I will not recommend this hotel to anybody in my life.

    8.3

  • Detlef
      Singapore
    July 18, 2014

    The friendliness of the staff. The historic location. The food. The room in the 6th floor with a look on the Brandenburger Tor and Reichstag. In the middle of the city everything in walking distance. Incredible people in an incredible hotel.

    There are no dislikes.

    10

  • Anonymous
      United States of America
    July 18, 2014

    The staff were very professional, willing to help, knowledgeable of the area and responsive with special requests. It was a very pleasant stay all around.

    9.2

  • Ralf
      Germany
    July 16, 2014

    super location,in the center of berlin but still very quite

    9.6

  • Mel
      United Kingdom
    July 15, 2014

    Position just a few metres from Bradenham gate; friendly and knowledgeable staff; rooms spacious and perfectly equipped

    Litre of still water costing 12.5 euro

    9.2

  • Ali
      Saudi Arabia
    July 15, 2014

    It is just close to anything u need.

    10

  • Karen
      United Kingdom
    July 15, 2014

    What was not to like? The room was superb, the location was brilliant and the service was exceptional and always with a smile (with the exception of the doormen).

    We arrived by taxi and the doormen ignored us - obviously you should arrive in a limo to get their attention....

    9.6

  • Clemens
      Germany
    July 10, 2014

    Restaurants, SPA und wake up call with Coffee Service delivery to the room. Great experience

    Der TV sollte in einem Deluxe Room viel grosser sein Fruehstueck mit 42€ pro Person viel zu teuer

    9.2

  • Sue
      Australia
    July 8, 2014

    Nice room Good location

    It was a rip off from start to finish... 45 euros for breakfast, 5.5 euros for coffee, no coffee machine in room or tea or coffee making facilities, unable to give a receipt for hold transaction to my Amex, and unable to fix their mistake

    6.3

  • Jan
      Netherlands
    July 7, 2014

    Always love the high service level at the Adlon and the location is great.

    Nearly 8 euro's for a cappuccino and the same for a coke from the mini bar.. prices are very steep.

    9.6

  • Isriya
      Switzerland
    July 2, 2014

    All the amenities you can ask for is already in the room. The location can't be beaten, hotel is right in front of the Brandenburg Gate. For those who likes public transportation the S and U Bahn station is right in front of the hotel.

    Many guests at the hotel that there is always a wait at the hotel reception.

    9.2

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