Leonardo Airport Hotel Hamburg

Room and staff was good, but, the most terrible thing is restaurant. this hotel does not have restaurant for dinner. and the staff recommand us dinner at sister hotel with shuttle service. but in sister hotel the price was awesome. 5.1 euro per one beer of half liter !

Excellent location right by Hamburg Airport; this is the only reason to book in this hotel.

It was extremely difficult to find my room because of misleading signs; and I had to negotiate several flights of stairs and long, winding pasageways with heavy luggage. At €90 the price is awfully high, and it was really insulting to be charged an extra €10 for buffet breakfast.

Proximaty to the Airport

The staff were pleasant and helpful. the room was clean. breakfast was fresh.

the telephone number listed on the booking site was incorrect. this caused me some problems in requesting an ariport pickup from the shuttle bus. Also, there were no english channles, like BBC or CNN.

Leonardo is that kind of hotel you don't expect much from, but it surprises you in a good way. Room's big enough, and they have air- conditioning and soundproofed windows (otherwise it would be impossible to sleep there, since Hamburg's Fuhlsbuettel airport is only 500m away). I would defin

They don't have a lift and that can be a problem, since most people who travel by plane carry at least one heavy piece of luggage. But hotel staff is very friendly and will help you carry on your stuff or store them in the luggage room. Also, they don't serve lunch or dinner - just snacks. They will take you to a restaurant at another hotel nearby (Mercure), which is a 4 min. Ride by shuttle, but that only makes it a little better, since Mercure's restaurant is kind of expensive...

friendly staff

no TV in english as CNN or BBC

If you are catching an early flight or coming in late, I would recommend this hotel as a place to stay. It was reasonably priced and everyone was very accommodating. It is very close to the Hamburg airport and provides a free shuttle to the airport every half hour. They provide an excellent breakfast buffet that provides both American and German breakfast foods.

Do not use on-line directions for finding hotel. Call the hotel directly for directions. The hotel does not have an elevator so it is not wheelchair accessible. The hotel staff were very nice about taking my bags to my room for me and helping me take them to the shuttle in the morning.

The room was very comfortable and inviting. We wished that we had time during our stay to use the tub.

It was difficult at breakfast time since the receptionist (male) was smoking a pipe, so many guests were also smoking really smelly cigarettes in the lobby which is intimately connected to the restaurant. Smoking should be prohibited entirely from the building and within 10 m of the doorways! Also, we missed the usual smoked fish at breakfast time.

Clean, comfortable, and very conveniently located near HAM. Even though you can walk 0.5km from the terminal, it is not convenient due to a knot of car ramps, but then all you need to do is to notify the information desk _in_ the terminal, and they will ping a free shuttle. Breakfast served from 0400 hours, which is welcome in an airport hotel, albeit not usual practice worldwide.

The staff was courteous and helpful in optimizing parking for a wee long trip from the airport nearby.

The breakfast buffet is excellent but the dinner menu is abysmal.

The service was very, very slow in the restaurant. The food was poor for breakfast (e.g.stale crisp bread) and dinner was indedible, greasy, re-heated and with salad soaked in mayonnaise. House wine also poor and expensive.

never again in this hotel - hotel has to improve