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Newest reviews for Alcatraz Backpacker Hostel

  • Greg
      Australia
    September 14, 2014

    Great location. Helpful and knowledgeable staff. Spent a week in Berlin after a business trip. Great place to unwind. Good facilities and all spotlessly clean. Large enough to meet people but not an accommodation factory like some places I've stayed.

    WiFi did get very slow at certain times with everybody on their smartphones.

    9.6

  • Michael
      Denmark
    August 21, 2014

    good vibes all over the place great location in town clean and pricy

    8.3

  • Anonymous
      United Kingdom
    August 7, 2014

    Nice,clean, quite hostel, good location, close to cool bars and food outlets. Ftiendly staff!

    You have to pay for breakfast 3,8 euros.

    8.3

  • Eva
      Czech Republic
    August 4, 2014

    Wonderful place. Nice personal.

    There are some rooms renovated and they are wonderful! Wooden beds, calm... But I was there for a night just because of the problems with my booking which they have forgotten. Then I slept in other room with iron beds, which were quiet noisy. Bathroom was quite unclean (cleaned once a day, two showers for ca. 10 people). And we have been robbed - the hostel was through the day open and the save lockers weren´t so save as the should be...

    6.3

  • Hakim
      Canada
    June 4, 2014

    - Amazing staff - Small hostel makes it more a personal stay - Nice neighbourhood with lots of bars and 24h supermarket next door

    - Pretty far from the center(s), but still a good neighbourhood as mentioned

    9.6

  • Paul
      United Kingdom
    April 9, 2014

    great single room with loads of space and storage for clothes etc. I didn't spend a lot of time at the hostel because the location is great to explore for food and cafes etc. Just a really pleasant Hostel.

    the name of the hostel doesn't do it justice!

    9.2

  • Houssine
      France
    January 3, 2014

    The staff is very helpfull and kind and of course efficient !

    10

  • Anonymous
      United Kingdom
    December 11, 2013

    Hostel was very clean, staff were very friendly and helpful , free coffee available as well as wifi, and computers to use. There's a guest kitchen all visitors are welcome to use and on one night a week you can eat for free. Free lockers are available in the rooms and there's plenty of things you might need available for only a deposit which you later get back such as travel adapters and hair dryers etc. There's many great things I could say about hostel Alcatraz , but instead of going on I'll just say that I would highly recommend it, it's in a great area , there's lots to see and do!

    10

  • Anonymous
      Finland
    October 9, 2013

    The concept of the shared dorm rooms being shared into yet more rooms and having hallway spaces in between makes it nice, quiet and functional when sharing with many others, many of which you will not know. Doors in between and the hallway spaces reduce noice and add a little bit privacy which is rare in dorms. Also the common spaces were comfortable and functional and very handy at hand -although keeping then open throughout the night as well would be a bonus. The service at the counter -mostly by Bram- was absolutely excellent -it was him who in the end made the whole stay truly worthwhile. He was super friendly, helpful and informative with a twist of personality and a good sense of humour. Service like that guarantees a customer´s return.

    Only two negative things are worth mentioning. 1) some of the wooden bunk beds are irritably squeaky and cause a lot of grumbling to fellow sleepers in the dorm. Something could be done about them. 2) The (male) owner of the hostel was very unfriendly and unprofessional in dealing with customer´s issues/questions/feedback and even rights. Luckily he´s not physically around much to scare away customers.

    7.9

  • Maxim
      Russia
    September 11, 2013

    good location

    - dirty sheets - bed linen cost doesn't include towels

    5

  • Anonymous
      United Kingdom
    September 7, 2013

    Staff were really helpful and friendly and the hostel was clean and tidy. Thanks everyone.

    Not a big issue, but would be nice to have wifi working in the rooms. Not much atmosphere, however the hostel did not have too many guests, but the people we did meet were really friendly.

    7.5

  • Ann
      Australia
    September 3, 2013

    Wi fi lounge, simple cheap breakfast, helpful staff, comfy beds, friendly atmosphere

    Stairs to fourth floor, tiny shower

    8.8

  • Polina
      Russia
    July 28, 2013

    It's a very good, comfortable place to live! Entrance is bright, so you'll find an Alcatraz without any problems. Reception is working 24 hours and everybody are so kind! There are clean big rooms, one huge kitchen with everything needed, free wifi and so on. Thank you very much! Next time we'll definitely stay in this hostel:)

    Street near the hostel is a bit noisy (with a metro line), so if you don't sleep well, you should ask for a room which has windows to another side of a street. And one tip-doors in shower are colorless:))

    9.2

  • Giulia
      Italy
    July 25, 2013

    I liked the clean of the room , the possibility to rent the bike and the atmosphere

    The breakfast that was poor

    7.1

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