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Alexander am ZooWaldschmidtstraße 59-61, Zentrum-Altstadt, 60316 Frankfurt am Main (Show map) Very good, Score from 210 reviews“The staff are very friendly and they are always eager to help.”
Mohamed,
Cairo
Hotel Alexander am Zoo is the perfect location for a stay in Frankfurt, whether for business or vacation. The conference and business center offers everything you expect to plan a perfect meeting. Moreover you have a beautiful view of the Skyline of Mainhattants. Hotel Rooms: 66
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Total Hotel Score:8.5
Based on 210 reviews Guest reviews are written by our customers after their stay at Alexander am Zoo. |
Score breakdown
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Score filter |
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Anonymous
Mature couple
Finland
December 9, 2011
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Very good breakfast and location.
1 out of 1 people found this review helpful, did you?
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8.8 |
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Ilya
Mature couple
St-Petersburg,
Russia
February 16, 2012
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Lokation
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7.1 |
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Jennifer
Mature couple
Moscow, Russia,
Russia
January 24, 2012
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I thought the hotel was very well located near the Zoo, the tram line, and also the U-Bahn. Breakfast was a good selection and very pleasant, helpful wait and receptionist staff. The room was quiet and comfortable and the 4 tv channels in English--although news channels--offered enough documentary-style journalism to keep us entertained for a rainy rest day inside the room. The hotel was very clean and the accommodations were very comfortable. The only drawback was that my mother, who has finds it painful going up and down stairs, had to climb about 7 of them to get to our room on a slightly higher level of the ground floor. This would have been much easier if there had been a hand rail. Otherwise, as I told the receptionist as we were checking out, everything but that lack of handrail was perfect!
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10 |
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Nathanael
Family with young children
APO,
Germany
January 5, 2012
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I liked that it was clean, quiet and there was parking underneath the hotel, a big plus...it cost 14 euros a day, but it's ok, I was not staying there for a month. The rooms were clean and they do a excellent room clean-ups. The breakfast was excellent, and the staff were very helpful. I will stay here again!!! I didn't like the fact that you had to pay for the laundry service, (it does no justice, it's actually ridiculous) the mini bar that is in the mini fridge in the room (comes with sodas, chocolates, water, etc _ and they are pricey as hell!!) and Wi-Fi, at least the wifi should have been free!!
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8.8 |
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Douglas
Family with older children
The Woodlands,
United States of America
December 26, 2011
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Close to airport. Excellent internet wifi connection.
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10 |
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Anonymous
Mature couple
Australia
December 26, 2011
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Excellent hotel and gracious staff and ambiance.
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10 |
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Anonymous
Mature couple
United Kingdom
December 14, 2011
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Good sized room. Tea and coffee making facilities Walking distance to shops Quiet Dining room was not big enough for all the guests on the Sunday morning breakfast. We had to queue for half an hour for a table which was then very cramped. Many things ran out and were not replenished quickly enough. The staff were working quickly but there was not enough of them
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8.3 |
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Anonymous
Solo traveler
Turkey
December 6, 2011
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Location and silence
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7.5 |
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Anonymous
Young couple
United Kingdom
November 28, 2011
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Very comfortable stay at a good value hotel. We picked it as it was a good compromise on quality versus price, versus location. It is a bit further out of the city, but that allowed us to get free on road parking for the weekend and it was only a short walk and a couple of metro stops to the city. I would pick it again for another trip to Frankfurt if pricing remained competitive.
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8.3 |
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Taiseer
Group of friends
Amman,
Jordan
November 2, 2011
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All the staff is very kind and helpful especially Mr. Heiko The non availability of Internet within the price of the room. The non availability of room service.
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9.4 |
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Kazuo
Solo traveler
Osaka,
Japan
October 31, 2011
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Staff was friendly. Room was clean. Easy to access to downtown. Air conditioner didn't efficiently work, it was too cold in the room. There is very limited kind of food at break fast, the menu is almost same everyday. There is no free-Internet connection in a room, it was not very comfortable for business use.
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5.5 |
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Anonymous
Young couple
Netherlands
October 24, 2011
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Everything, the room was very nice, tidy, clean and spacious. The breakfast was good. The staff was helpful.
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7.5 |
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Dmitrii
Young couple
Saint-Petersburg,
Russia
October 12, 2011
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Good quiet location, just 10 min. Walking to Zeil street. Excellent breakfast, tasty coffee and fresh croissants)) - best beginning of the every day we were there. Fast WiFi into the room for the reasonable money - Euro 5 for the 24 hours. It was my second time in this hotel, staff people are very friendly and even gave us an upgrade to the Junior Suite for free.
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9.6 |
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Chris
Mature couple
Richmond, Surrey,
United Kingdom
September 16, 2011
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The staff were helpful, the breakfasts good and the location excellent for the U-bahn or for a not too long walk into the city centre. The room was comfortable and modern with plenty of room for two. A kettle was provided in the room. A good sized bathroom which was very clean, and cleaned every day. There was a computer with free access to the internet for checking e-mails in reception. Wifi was available at a cost but we did not use it. The only minor criticism we had, and it may have only been our room, was that there was no openable window, only a door which we had to leave open at night because the room was a bit stuffy without something open to the outside. We did note from outside that in other rooms this door could also be opened as a bottom hung window.
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8.8 |
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Diane
Mature couple
Scawby Brigg,
United Kingdom
August 25, 2011
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Excellent secure parking. Very helpful staff. Central location near to good public transport. Lovely large room with good sized bathroom. Delicious buffet breakfast
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9.2 |
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Nicki
Family with young children
Abu Dhabi,
United Arab Emirates
August 24, 2011
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We stayed in a suite which was very spacious, the decor wouldn't be to everyone's taste but personally I quite liked it (cozy). Our room had big windows and lots of natural light. This hotel was also very quiet, the rooms are amazingly soundproofed, we never heard another guest! No airconditioning! Most of the time it probably isn't a problem, but it was very hot when we visited Frankfurt and we found it very difficult to sleep because the room was hot and stuffy. Apparently they are setting up an airconditioning system, I would recommend this hotel only if that was in place!
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7.5 |
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Erol
Mature couple
SARASOTA, FLORIDA,
United States of America
August 17, 2011
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All including breakfast was great. Parking spaces are very very narrow but the friendly staff accomodated us and gave us a larger stall the next day. Thanks. Why are your designer pillows so so so unconfortable???????? Why would a hotel advertise as air conditioned and say there is none at arrival? Shame am Zoo.
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7.5 |
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Anonymous
Mature couple
United Kingdom
August 6, 2011
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Staff friendly and efficient.
Did you find this review helpful?
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8.3 |
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Michele
Family with young children
Duncan,
Canada
July 28, 2011
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The Frankfurt zoo was awesome! Absolutely no complains. :)
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10 |
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Ann
Group of friends
Zwijnaarde,
Belgium
July 21, 2011
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Nice hotel with a quiet location, yet not far from the city center. Staff was very friendly, the breakfast was excellent (wide variety) Parking garage is rather small. Our friends have a monovolume car and it couldn't fit. No free internet in the rooms.
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8.8 |
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Ernst
Mature couple
Mount Holly,
United States of America
May 20, 2011
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Needed it to be close to subway and it was.
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8.8 |
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Maria
Family with young children
Bruxelles,
Belgium
April 21, 2011
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friendly and helpful staff, made us feel very welcome.
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10 |
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Mohamed
Family with young children
Cairo,
Egypt
January 18, 2011
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The staff are very friendly and they are always eager to help.
Did you find this review helpful?
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9.6 |
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Phil
Solo traveler
Great Maplestead,
United Kingdom
January 16, 2011
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Very helpful re booking taxis and early morning call (430 am) It was fine - only small thought was the shower was a bit feeble (but I was on the top floor) and could have been hotter early morning
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9.6 |
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Konstantinos
Young couple
GERAKAS ATTIKIS,
Greece
January 8, 2011
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Friendly staff. Nice breakfast. Indoor garage. Old-fashioned decoration.It has nothing to do with the contemporary hotels nowadays.
Did you find this review helpful?
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5.4 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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