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Esplanade 12, Hamburg Mitte, 20354 Hamburg – Show map
Excellent location – rated 9.3/10! (score from 1098 reviews)
Rated by guests after their stay at Alster-Hof.
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334 properties in Hamburg
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1098 verified reviews
They speak your language
Alster-Hof's staff speaks: Turkish, Russian, French, English, German, Arabic
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Sauna, Fitness Center, Solarium
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in the hotel rooms and charges apply.
Public parking is available at a location nearby (reservation is not needed) and costs EUR 16 per day.
24-Hour Front Desk, Baggage Storage, Concierge Service, Laundry, Dry Cleaning, Ironing Service
Safe, Non-smoking Rooms, Elevator, Heating
Turkish, Russian, French, English, German, Arabic
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 12 years stay free of charge when using existing beds.
Free! All children under 2 years stay free of charge in a crib.
All older children or adults are charged EUR 17 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 1098 reviews
Value for money
Show reviews from:
This modern, 3-star hotel features rooms with free Wi-Fi. It is a 10-minute walk from Hamburg Central Train Station in Hamburg’s St. Georg district.
Score from 711 reviews Good
Featuring a modern interior, this 4-star-Superior hotel in central Hamburg features an elegant restaurant, a lobby bar and excellent spa and fitness facilities.
Score from 1725 reviews Excellent
Opposite Hamburg Central Station, this hotel is a 5-minute walk from Hamburg’s Old Quarter. Guests can enjoy classic-style rooms and free local public transportation for the first 3 days of their...
Score from 1200 reviews Very good
This 4-star hotel is right across from Hamburg Main Station. The Europäischer Hof features a large spa with swimming pool and a 500-foot water slide.
Score from 2406 reviews Very good
Good quality rooms and service. Excellent breakfast. Convenient location.
Wifi was not free
Friendly and very helpful customer service. Every staff member I spoke to was a credit to the Hotel, I look forward to my next visit to Hamburg & the Alsterhof!!!!
near to rail station and U bahn good for walks in park and round lake breakfast room and buffet v.good
whats not to like
Breakfast the room was clean
Staff does not speak polish 5€ for Wifi!!!!
excellent location, great breakfast, friendly staff, modern room, good rate - usually my first choice when I have to be in downtown Hamburg
no free internet - not so bad for me though because a T-mobile hotspot is available, which I have included in my cell phone rate, but probably an inconvenience for international travellers
- location - personnel at reception and otherwise - a special mention for Seyne who seems to explode with joy every minute - wide choice of fresh fruit for breakfast
- not only does one have to pay for wifi, But the circuit is not good!!!! Incredible in the 14th year of the 21st C. But this is a detail compared to the rest.
Excellent hotel, with very helpful staff. Breakfast was very good, and the rooms clean and comfortable.
good location close to dammtor station good for buses nice area plenty of good bars and restaurants
asked for room on fourth floor with bath received a email saying this was ok but when i arrived was given a room on second floor with shower
Location is perfect for sightseing and shopping, surrounded by a lot of restaurants, underground and train stations are at a stone throw.
Great location. Easy to get around. Friendly and helpful staff.
As a non-smoker, it smelled like smoke in the common areas (lobby, hallways, etc). Bed was very hard, so if you do not like hard mattress, this is not the place for you.
Very convenient location, closed to the city center, but without crowds of tourists in front of the windows. City-tour bus stop in front of the hotel. Good breakfast, cosy clean rooms (mine was small single, but very nice), friendly staff. Очень удобное расположение рядом с городом, но не мешают толпы шумных туристов. Остановка туристического автобуса по городу прямо рядом со входом в отель. Хорошие завтраки, приветливый персонал, чистые уютные номера.
No condition in the room. If you want to close the window not to hear the road in front of the hotel, you won't have fresh air in the room. If you don't smoke ask for no-smoking room, otherwise you'll have awfull smell in your room. Отсутствие кондиционера в комнатах. Если вы захотите закрыть окно, чтобы не слышать шум дороги, то дышать будет нечем. Если не курите, сразу спрашивайте номер для некурящих, потому что курящие номера жутко неприятно пахнут.
- big, clean rooms ok breakfast, good location
Very convenient for Hamburg centre and attractions
No aircon so in hot weather it can be a choice of a window open and noise
Good place to stay in if you are visiting Hamburg in winter. Horrible experience if you are visiting in summer when the temperature can rise to 28 degrees centigrade. I chose a "quite" room and such rooms face the inner side of the quadrant building which meant windows face walls and hence no breeze of air. I couldn't sleep a couple of nights when it was too warm outside. The management didn't even bother to invest in cheap fans to fix this. On more positive note it had great location and excellent breakfast for a 3 star hotel.
STAFF WERE VERY HELPFUL.
THE HOTEL HAS NO AIR CONDITIONING.
The room was not air conditioned and the window could only be opened slightly which rendered it extremely uncomfortable on hot days and nights. One of my worst hotel experiences ever.
Spacious and clean room, good bed, I was at the back and had a small balcony to sit on, parking in layby at front of hotel is just for drop off and pick up,good breakfast; very handy for seeing Hamburg.
No car parking at the hotel. I had to park my motorcycle in a local side street, as the local multi-story car parks prohibits motorcycles, this might sound odd if you're not a motorcyclist; but having (local) secure parking is a great advantage
Great location. 12min walk from Central Station, 5min walk to Alster lakes. 10min walk to glitzy-shopping district. Beergarten 2-doors down. Helpful desk staff had good English. Good breakfast.
No A/C. Staff found a fan for us, and we all slept comfortably despite the unusually hot July weather. Would certainly stay again in cooler months, might hesitate in warmer months.
The location is really good. Breakfast has a wide variety of food. The staff is kind.
Our room was dark (the 2 windows were both looking on other buildings). The carpet floor didn't look clean. The furniture is simple and quite old style. The bathroom smelled of bleach.
Nice breakfast, cosy room (except the situation of the room)
Our room situated in first floor faced to street Esplanade where the trafic is very hard around the clock. Becauce the room has no air-condition and the room was hot we had to keep windows open all time. The feeling of the nights was like sleeping on the traffic circle which meant that we did not get any sleep at nights (we stayed two nights).
The location is good, the breakfast OK
No air conditioning so my room was like a sauna, I asked for a quiet room so they put me in a cave at the back on an air shaft, which meant no ventilation. They don't offer free wifi, but I could not even access the paid wifi in my room, as well as my cell phone. There are better hotels in Hamburg for the same price or jet a bit more. This is not a hotel for a business trip.
perfekt location two minutes away from Ubahn and in the heart of Hamburg, spacious room, nice furniture, nice breakfast. I would definatelly go there in my next visit
coffee could taste better, bett linnen longer!
Friendliness and knowledge of staff were outstanding. The breakfast was sumptuous, the location ideal for a visit to the Opera. Very close to railway, U bahn, shopping etc
Perhaps coffee making facilities would be the icing on the cake!
location was good just was sick from such a long flight
IF A LIGHT SLEEPER ASK FOR ROOM AT THE BACK MY FIRST NIGHT WAS SLEEPLESS DUE TO THE HIGH TRAFFIC NOISE
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