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Alter Wall 40, Hamburg Mitte, 20457 Hamburg – Show map
Excellent location – rated 9.6/10! (score from 1215 reviews)
Rated by guests after their stay at Sofitel Hamburg Alter Wall.
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1215 verified reviews
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Sofitel Hamburg Alter Wall's staff speak: Italian, French, Spanish, English, German
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Terrace, Sun Deck
Sauna, Fitness Center, Spa, Massage, Turkish/Steam Bath, Indoor Pool (all year), Library
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant With Dining Menu, Special Diet Meals (upon request)
Free! Wireless Internet Hotspot is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs EUR 26 per day.
Room Service, Packed Lunches, Shuttle Service (surcharge), 24-Hour Front Desk, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, VIP Room Facilities, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Soundproof Rooms, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private)
Italian, French, Spanish, English, German
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 12 years stays free of charge in an extra bed.
Free! One child under 6 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are allowed. Charges may apply.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Sofitel Hamburg Alter Wall accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 1215 reviews
Value for money
Show reviews from:
Featuring a modern interior, this 4-star-Superior hotel in central Hamburg features an elegant restaurant, a lobby bar and excellent spa and fitness facilities.
Score from 1710 reviews Excellent
This 4-star hotel is right across from Hamburg Main Station. The Europäischer Hof features a large spa with swimming pool and a 500-foot water slide.
Score from 2362 reviews Very good
This designer hotel features spacious accommodations, a spa with pool, and a rooftop terrace overlooking Hamburg. It is just 2 subway stops from Hamburg Central Station and includes free Wi-Fi.
Score from 1250 reviews Very good
This 4-star hotel in central Hamburg features a spa, gym, and elegant rooms with flat-screen TVs. It is a 10-minute walk from the harbor, the Reeperbahn and public transportation.
Score from 429 reviews Very good
Room design and super comfy beds and location, 2 min from best shops and lake
Restaurant staff wasn't very polite, when I asked him to put the heater on as we were sitting late at night in the patio outside he replied ' but it is not cold' and didn't switch it on.
Parking is a bit expensive with a fixed day rate
I like every thing in this hotel .
The bed in our business class room was dreadful with a sagging mattress. When asked to replace the mattress a sheet of plywood was placed between the mattress and the bed base. Effect- zero. We stayed a further 3 nights following this request One morning discovered no bath towels had been put in the room. After 3 phone calls to reception and the passing of 25 minutes we were finally delivered towels. Not good enough!
Location is perfect Clean and helpful stuff
Small room Wireless is slow Parking is not free
I liked the bed
Breakfast not included in the room rate was not really good value for money.
A location. Friendly staff. Comfortable room. amazing cafe with a wonderfull view. every thing
There was no coffee maker. There are no tours or trips for the gests.(I recommend it)
Excellent location, service minded staff, I have been visiting the hotel second time this year, I will come back with pleasure, any time
Still quite expensive breakfast
From the moment that we arrived, the staff were incredible. Hotel experience was great, definitely a 5-star visit!
The movement from floor to another Have to go to the reciption to access to other floors
Very nice rooms
Lack of english speaking A little pricey
Excellent central location. Amazingly comfortable beds. Super professional staff. Great Spa. Really nice terrace for drinks/snacks. Overall the perfect place to stay for a city break!
The hotel interior was classy in a minimalistic style! Very nice staff, friendly and helpful! Certainly a hotel I will recommend if going to Hamburg on business or holiday!
The beds were so incredibly soft and comfortable. The view allowed us to see a little of the city. The location is on point, right at the city center and at walking distance from the city's town hall. Staff was very helpful and kind. Provided us umbrellas to see the city while our room wasn't ready. They never asked for the umbrellas back, trusting us to leave it at the room; I appreciate that.
Bathroom! Walk-in shower _and_ bathtub, spacious. Breakfast - quite decent, good service, fresh orange juice served at the table.
Pre-checkin requests not fulfilled despite promises to do so. Absolutely abhorrent coffee. Not even close to earning its price tag. Breakfast very expensive and _not_ included in already stiff room price. Parking hideously expensive given it's hotel's own parking garage.
The hotel is ideally located to the town, 10 minutes to the port and has a subway train stop across the road
Breakfast prices very expensive
Nice room, very comfortable and above all what a nice restaurant with excellant food and a perfect service!!
I used the parking service and asked the concierge make sure that the car should be at the entrance at 11.00. At 11.10 no car, at 11.15 they tried to give me the keys to another car they brought up from the garage! At 11.35 our car finally arrived! We had a ferry to catch so that was far from optimal!
Nice hotel, big and moder room, good location, excelent service.
The bed was super comfortable and design of the room was sleek. Bathroom had a shower + bath and was very clean and well equipped. Nice location, close to shops and restaurants.
No hospitality tray, which was a pain as my wife and myself are coffee lovers.
Concierge and other staff extremely helpful. Room was beautiful and spacious. Good location, easy walking to city center
Absolutely loved this hotel - fantastic comfortable room, beautiful marble bathroom and extremely comfortable bed, great location! Price was not bad at all for a 5 star and worth paying the extra money rather than staying at the typical motel-one type hotel.
everything is perfect
Spacious clean rooms
No lounge area
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