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Property Highlights

Free WiFi

Places of Interest:

Roman Museum Augsburg (0.2 miles)
Show map Altstadthotel Augsburg

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Newest reviews for Altstadthotel Augsburg

  • Adrian
    August 14, 2014

    Good location for attractions


  • Anonymous
      United Kingdom
    August 3, 2014

    Noisy sidestreet


  • Matthew
      United States of America
    July 30, 2014

    Location is excellent. Breakfast and serving staff were very good.

    Old hotel which is drab and dreary. Sorely needs updating. WiFi is a joke.


  • Anonymous
    July 13, 2014

    Located opposite a night bar. In summer when sleeping with open windows kots of noise during the night.


  • Markus
      United States of America
    June 29, 2014

    Good location, friendly service.


  • Stipe
    June 28, 2014

    Bad WiFi


  • Suzanne
    June 16, 2014

    Nothing much for the expensive room, one of the most expensive we have paid in 3 weeks in Germany, and the worse for value we have had.

    Breakfast was ordinary, poor choice, plates not refilled very often. Couldn't open bedroom windows on hot nights because we were next to the car park with doors banging at night. Had to ask for a fan after the first hot night. Tired, old fashion furniture, 1960's TV, no toileteries, stepping out of slippery bath was risky!.


  • Erin
      United States of America
    June 11, 2014

    The rooms were fine - a bit dated but clean and kept. The bathroom was quite nice. Breakfast was good.

    Overall, my experience at the Altstadthotel was probably the worst I've had with a hotel in my adult life. I requested a late checkin with my reservation, as my bus was arriving at 10pm and I would likely arrive about a half hour after the checkin time of 10pm. I was never notified that this may not be possible. Not once did the hotel reach out to me, though they told me they had received the request for the late checkin. I assumed the hotel must employ a night guard or someone who could let me into the room and I could formally check in the next morning. When I arrived at the hotel at 10:30pm, I was shocked to find there were no staff at all, and would not be until 6am the next morning. I ended up sleeping on the lobby marble floor until a sympathetic guest invited me to sleep on their room floor for the night - essentially concrete covered in thin carpet. When I told the front desk staff the next morning about my experience, they flatly stated that the checkin time ended at 10pm and their staff person had stayed for 20 minutes. They charged me the full rate for both nights I had booked. No apology, no nothing. I suppose it would have been one thing if this was a budget-minded hotel, but the rate was similar to that of a hotel chain. On a different note, the hotel advertises that wifi is available everywhere in the hotel. It is empirically not. I was able to access wifi in my room for about two hours (important because I was on a business trip and booked the hotel in part because the site said it had wifi) during my two night stay. To access it at all I had to sit in the lobby, and even then the signal was very poor. I believe should require the Altstadthotel to remove this claim, as other reviewers have also commented that the wifi has been inconsistent at best. Staying at the Altstadthotel was a terrible experience in an otherwise beautiful city.


  • Lenore
      United States of America
    May 26, 2014

    Good location just off a main street, nice old building, quiet and comfortable.


  • Anonymous
    May 19, 2014

    The hotel was peaceful and the room was light and tidy. The staff were friendly and helpful.


  • Dmitri
    May 12, 2014

    in the center



  • Zeev
    February 21, 2014

    Located at the very center of the Altstadt, with many good restaurant at a short walking distance.

    The room was cleaned a bit poorly, toilet was not cleaned, and towels were replaced only once every 2 days, even when one was totally wet because of the old water barrier in the bathroom, that was not functioning that well.


  • Paul
      United Kingdom
    February 10, 2014

    Location at heart of city, friendly staff, free Wifi, quite location

    Parking was awkward especially when arriving late.


  • John
      United Kingdom
    December 4, 2013

    Great location to explore Augsburg. Very friendly staff, good sized, comfortable rooms

    Some late night street noise


  • Wolfgang
    October 2, 2013

    Location is great, close to all the scenic parts, yet quiet. Good breakfast.

    Very narrow, limited parking. Reception only till 10 p.m. No extra room key for couples.


  • Anonymous
    September 20, 2013

    The room is clean, quiet at the back of the hotel, staff is helpful although English a little bit difficult, well located in the downtown

    the parking is too far, you have to walk with the luggage, breakfast could be varied


  • Anonymous
      United States Minor Outlying Islands
    September 16, 2013

    Employees, breakfasts

    Dificult parking


  • Leonardo
    August 26, 2013

    Very nice location, in the heart of the city center. The staff is very friendly and helpful. Great value for money!


  • Anonymous
      United Kingdom
    August 25, 2013

    Excellent location, friendly staff. Breakfast and WiFi included in the price, so no hidden charges!

    Can get a little noisy outside at times from students in the city centre.


  • Mats
    June 30, 2013

    Very nice hotel in the old town in Augsburg.


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