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Kapuzinergasse 6, 86150 Augsburg – Show map
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6 Reasons to Choose Altstadthotel Augsburg
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44 properties in Augsburg
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179 verified reviews
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Altstadthotel Augsburg's staff speak: English, German
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Free! WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs EUR 9.50 per day.
Express Check-in/Check-out, Baggage Storage, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
2:00 PM - 10:00 PM
7:00 AM - 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 12 years stay free of charge when using existing beds.
Free! All children under 2 years stay free of charge in a crib.
All older children or adults are charged EUR 10 per person per night for extra beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
Cards accepted at this property
Altstadthotel Augsburg accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 179 reviews
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Good location for attractions
Location is excellent. Breakfast and serving staff were very good.
Old hotel which is drab and dreary. Sorely needs updating. WiFi is a joke.
Located opposite a night bar. In summer when sleeping with open windows kots of noise during the night.
Good location, friendly service.
Nothing much for the expensive room, one of the most expensive we have paid in 3 weeks in Germany, and the worse for value we have had.
Breakfast was ordinary, poor choice, plates not refilled very often. Couldn't open bedroom windows on hot nights because we were next to the car park with doors banging at night. Had to ask for a fan after the first hot night. Tired, old fashion furniture, 1960's TV, no toileteries, stepping out of slippery bath was risky!.
The rooms were fine - a bit dated but clean and kept. The bathroom was quite nice. Breakfast was good.
Overall, my experience at the Altstadthotel was probably the worst I've had with a hotel in my adult life. I requested a late checkin with my reservation, as my bus was arriving at 10pm and I would likely arrive about a half hour after the checkin time of 10pm. I was never notified that this may not be possible. Not once did the hotel reach out to me, though they told me they had received the request for the late checkin. I assumed the hotel must employ a night guard or someone who could let me into the room and I could formally check in the next morning. When I arrived at the hotel at 10:30pm, I was shocked to find there were no staff at all, and would not be until 6am the next morning. I ended up sleeping on the lobby marble floor until a sympathetic guest invited me to sleep on their room floor for the night - essentially concrete covered in thin carpet. When I told the front desk staff the next morning about my experience, they flatly stated that the checkin time ended at 10pm and their staff person had stayed for 20 minutes. They charged me the full rate for both nights I had booked. No apology, no nothing. I suppose it would have been one thing if this was a budget-minded hotel, but the rate was similar to that of a hotel chain. On a different note, the hotel advertises that wifi is available everywhere in the hotel. It is empirically not. I was able to access wifi in my room for about two hours (important because I was on a business trip and booked the hotel in part because the Booking.com site said it had wifi) during my two night stay. To access it at all I had to sit in the lobby, and even then the signal was very poor. I believe Booking.com should require the Altstadthotel to remove this claim, as other reviewers have also commented that the wifi has been inconsistent at best. Staying at the Altstadthotel was a terrible experience in an otherwise beautiful city.
Good location just off a main street, nice old building, quiet and comfortable.
The hotel was peaceful and the room was light and tidy. The staff were friendly and helpful.
in the center
Located at the very center of the Altstadt, with many good restaurant at a short walking distance.
The room was cleaned a bit poorly, toilet was not cleaned, and towels were replaced only once every 2 days, even when one was totally wet because of the old water barrier in the bathroom, that was not functioning that well.
Location at heart of city, friendly staff, free Wifi, quite location
Parking was awkward especially when arriving late.
Great location to explore Augsburg. Very friendly staff, good sized, comfortable rooms
Some late night street noise
Location is great, close to all the scenic parts, yet quiet. Good breakfast.
Very narrow, limited parking. Reception only till 10 p.m. No extra room key for couples.
The room is clean, quiet at the back of the hotel, staff is helpful although English a little bit difficult, well located in the downtown
the parking is too far, you have to walk with the luggage, breakfast could be varied
Very nice location, in the heart of the city center. The staff is very friendly and helpful. Great value for money!
Excellent location, friendly staff. Breakfast and WiFi included in the price, so no hidden charges!
Can get a little noisy outside at times from students in the city centre.
Very nice hotel in the old town in Augsburg.
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