Best Western Hotel am Spittelmarkt

The reception staff were particularly helpful and knowledgeable about their city. The breakfast was good value for money, well organised and there was plenty of choice. Staff kept tables clean and food topped up. Top marks to Gustav on Reception, who was unfailingly charming, cheerful, informative and multilingual - a real ambassador for the Best Western brand.

OK

Originally given a smoking room

Breakfast room too crowded and "youth hostel" style

Excellent quiet location just 10 mins walk from Alexanderplatz and 10 mins walk to Checkpoint Charlie. There is Spittelmarkt underground station nearby for transport links. The hotel is brand new with modern facilities. Decent sized rooms cleaned daily. Plasma tv. Free internet in all rooms (but not wireless in rooms but at least a fast connection!) Free tea/coffee is available by asking for a supply at reception. Hotel staff very friendly & helpful. Can't comment on the breakfast as I didn't have it but the dining area was impressive with various seating sections to choose from.

The station of U-Bahn is near ( 2min.).

There is no supermarket near the hotel.

Nice and helpfull staff, nice room, quiet, and great breakfast/brunch

The hotel provide all services like internet connexion, boiler, tea and coffee but you have to ask for everything and get it at the reception desk.

Except for the current construction in the area, it was a quiet neighborhood and very convenient to buses and the underground train.

There were not many restaurants in the immediate area, but that was no fault of the hotel.

The staff were very helpful. I enjoyed the big breakfasts although the rooms were quite crowded when I went down and the option to have tea/coffee making facilities in the room. The decor was very new and the rooms spotless. Bed very comfy.

My room gave on to a building site opposite. I heard some noise of work in the morning. It was quite interesting being so close to where the Berlin Wall was but that was a bit of a down side.

closeness from the centre, nice breakfast

Good location - close to U-bahn and main sights were accessible (although district seemed fairly deserted in the evening). Hotel rooms reasonable size, good decor and clean (apart from smell of stale smoke - see below). Suitable for a city break.

On booking we asked for a non-smoking room but were allocated a smoking room and couldn't change because the hotel was full. "Double" beds were actually two singles and if you're not careful you fall down the gap!

incredibly norrow beds

Classy, comfortable, good food, close to the underground.

Nice big room and very close to the city center. Only a few minutes with U-bahn to alexanderplatz

Internet access codes were only valid for 24 hours instead of my whole stay, and it seems like a waste of time to go down to the reception to get a new code. Also - please install WiFi so I can sit anywhere in my room and work. The 50cm long cable is not enough...