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Neue Grünstraße 28, Mitte, 10179 Berlin, Germany – Show map
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Best Western Hotel am Spittelmarkt's staff speaks: English, German
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Food & Drink
Bar, Special Diet Meals (upon request)
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is needed) and costs EUR 15 per day.
Public parking is available at a location nearby (reservation is needed) and costs EUR 15 per day.
24-Hour Front Desk, Ticket Service, Baggage Storage, ATM on site, Laundry, Dry Cleaning, Shoeshine, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Soundproof Rooms, Heating, Air Conditioning
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
All children under 2 years stay free of charge in a crib.
All older children or adults are charged EUR 20 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
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Based on 3436 reviews
Value for money
Show reviews from:
A 5-minute walk from Spittelmarkt subway Station, this modern hotel in Berlin’s Mitte district is between Alexanderplatz and Potsdamer Platz. It features a 24-hour bar and rooms with free Wi-Fi.
Score from 3492 reviews Very good
Just a 2-minute walk from Alexanderplatz Square and the Berlin TV Tower, this modern hotel features soundproof rooms and excellent transportation services.
Score from 6533 reviews Very good
With a full kitchen, a stereo system, and great transport connections, these stylish, 3-star apartments in Berlin are centrally located between the Brandenburg Gate and Potsdamer Platz Square.
Score from 3976 reviews Very good
Just a 2-minute walk from Alexanderplatz, this new hotel features a rich breakfast buffet and modern, soundproof rooms with a flat-screen TV and free Wi-Fi in the lobby.
Score from 4130 reviews Very good
One of the nicest hotels I've stayed at- the location is fantastic; the staff were really helpful; the rooms were kept spotlessly clean; the breakfasts are well worth the extra. It was quiet, warm and comfortable- frankly, excellent value.
The Hotel was very close to the U station which gave us easy access to Berlin. The room was large enough for myself and two children, Superior Double, for 3. Quiet area of Berlin, Tapas Bar across the road was very nice. Breakfast was plentiful and varied.
The staff were not very friendly. The room was exceptionally hot even as it was 1 degree outside the air con did not work and the heating controls didn't either. The pillows were very uncomfortable. Only channel in English was CNN news.
It is really close to a metro station and Is located in the Center. The breakfast is great and the room was very clean and comfortable.
The rooms are clean, bathroom has plenty of space, staff friendly and helpful. Centrally located, excellent access on foot or by subway to business locations, Gendarmenmarkt etc. Excellent cafes in the area for breakfast, meetings etc. Have stayed here often and will do so again.
No refrigerator in the room - a relatively small complaint!
Size of room and shower room
The breakfast , The Location close to U-Bahn, checkin and out quick,
The Bed to soft, The Wi-Fi too slow, Room very small ,
Very close to U-bahn station. Only a couple of stops on the tube away from shops/restaurants/sites. Several restaurants/bakeries in immediate vicinity. Very good price. Clean. Comfortable. Quiet. Free safe in room. Free wi-fi (not very fast). Daily weather forecast displayed in lifts.
Expensive breakfast. Two single duvets on double bed.
The location of this property was excellent for sightseeing, Christmas markets and subway.
Being charged for Breakfast when I was off the understanding that breakfast was included in the price when booking the hotel. Not clear that there would be additional charges when checking out. 60 euro.
Great located, clean, cozy and comfortable. Wi-fi works good and staff are friendly
Don't take a room on the 1st floor
Good service Tea and coffee facilities provided, staff able to give directions to local sights and places of interest.
I always know what I'm getting when I stay at a Best Western. The rooms and facilities are the same everywhere. I particularly found this one to be located very well and the rooms were nice and quiet. The metro stop is a short walk away and Alexanderplatz is a few stops away.
The location was very close to (2 minutes walking) U-bahn station Spittelmarkt. From there it is possible to reach many other places easily. Rooms are very quiet, standard, minimalist and clean. Bed was comfortable enough, shower was small but with sufficient water pressure. Reception staff is very helpful. We didn't have breakfast, so no comment on this.
Hotel's decoration is a bit boring, also the rooms. I believe this can be solved by litlle colorful touches. Wi-Fi was weak in our room on 4th floor.
The hotel room& toilet is super clean. The hotel is only 10 minutes walk to the nearest Christmas Market.
The so call double bed is actually 2 super small single bed join together and it is too soft. Most of the time there is no wifi in the room.
Bed is not so comfortable
Mattresses need replacing
The bed was a bit small.
The place of the hotel us good. Rooms are clean
Wifi was poor in our room at 2nd building
Clean, in the centrum, nice people(staff). Breakfast is good. Comfortable rooms.
Wifi could be better.
This was an excellent experience in a hotel run by a company that clearly understands how to manage good hotels. Outstanding were the patient and helpful staff, good location and value for money.
Closeness to Underground
We had a bad experience at this hotel since the first night we were not given the type of room we required when booked. We booked for a double bed room, since we are a couple. Once entered the room at check in we realized it was a 2 single bed room and I called the reception and a girl told me that they didn't read that I required a 1 double bed and that I had to go the day after at the reception to try to obtain that type of room. This girl gave us a very bad service cause she clearly didn't care about our prior request and she sounded very arrogant and unpolite. Second bad thing is that the wifi signal was very poor and didn t allow us to surf the web but just to check our emails. The third thing is very strange: at the reception at check in the lady didn t ask for our passports to register or make a copy of it ( not mine and not my boyfriend's). Security is probably not important for them!!! I would t recommend this hotel at all.
The staff was very helpful and spoke English very well. The location was great - just a short walk from the Spittelmarkt u-bahn station. Free bottle of water in the room when we checked in. The luggage lockers were very convenient, since we spent several hours touring Berlin after checking out on our last day.
We didn't realize we had to request a coffee/tea set, and they weren't able to provide one until our last morning (out of 3). Our double bed was just two smaller beds pushed together, but with nothing to prevent them from sliding apart if you rolled over into the middle.
Central location, good for exploring. Quiet area though. Great deal, nice stay.
The bar was quite small, just an extension of the reception desk. The bed sheets were 2 single covers for a double bed.
Breakfast was fantastic! Bed really comfortable.
No kettle in the room. Had to request one from reception. We were lucky enough to get one but others in my party did not as none available.
The area was excellent; quiet; noiseless; Train station was close to the hotel; The food was excellent, I did not find nothing negative about it. Staff were courteous and helpful. The hotel overall was cleaned.
A little thing I did not like was about the bed the first night. Instead of having a complete set or a full bed, I had two beds which made it difficult for me and my girlfriend to sleep. She did not like it at all. But thank you to the staff that night they moved us to another room. Excellent for their help. Sincerely, great job!
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