Hotel Am Markt  

Good location. Restaurants around.

Very-very small rooms, poor bathroom. After the photos on Booking.com you expect a different (bigger, nicer, more comfortable) hotel.

The hotel was centrally located, which was nice for sightseeing. It was easy to get to and the staff was very nice and friendly.

The hotel seemed a bit overpriced for the facilties it offered and the breakfast was not included in the price. My room was very near the square and it was quite loud. The bed was okay, but not very comfortable. Would have to check out other rooms. It may have been because it was a single.

The location was wonderful. Easy walking distance to most tourist locations in the city. Munich was a lovely city.

The tv in my room didn't work, and no one seemed to know how to fix it.

Location. stayed here for 5 nights. great location beside marienplatz. staff were helpful. nice restaurant in hitel and many more nearby.

They gave us twin room on first night - even though double booked. not a huge deal but bit inconvenient.

The position was good in relation to the main attractions of Munich and plenty of restaurants close by which was important as it was extremely cold .

The rooms were quite small and only adequate for a couple of nights stay and the whole hotel was poorly heated for a winter operation .The breakfast was limited to a continental and no hot food for cold conditions . Saturday night was difficult to sleep as revellers within the hotel were still partying until just before 6am .

The location was nice and very convenient.

The staff when we checked in at night was neither friendly nor helpful. He gave us the map in Spanish while we spoke to him German. The explanation about the parking available was not clear. We felt that he probably had never driven to the parking structure and did not know the roads around the hotel well. A hotel reception is a face of the hotel and hiring somebody unfriendly may be disadvantage to the hotel. The bathroom looked newly renovated (unlike the room) but the lighting was too dark to see ourselves in the mirror properly.

All was good or berrer except the day desk person when we arrived was quite curt

The location was excellent in the Viktuleinmarkt area and the food stalls and just a few minutes from the Marienplatz. The room was adequate and beds very comfortable. A little noisy during the night from noise filtering up from the alleyway. However it was Christmas Markets time and to be expected. We dined often at the restaurant section and found the food good and the staff very helpful in translating the german menu for us. We even found the 'skinny' lift quite fun. Inspite of our problem with the hotel manager, I would stay here again as it has so much atmosphere and 'old-worldly' charm.

We found the reception and breakfast staff were sadly lacking in customer service skills.and anticipating peoples needs. We also took the breakfast for three days and found it perfectly adequate for us at 5 euro each as stated in our print out from Booking.com. However, when we went to book out one evening (we had an early departure) the youing man on reception wanted to charge us 9euro each and said this had been the price for 2years. I showed him the printout and he rang the manager who was at home. I found the manager's attitude extremely hostile and aggressive. I pointed out this was a problem between him and Booking.com but he did not want to accept this and as I was a user of his hotel I should abide by his charges. But no-one had told us the price of the breakfast anyway, so we were unaware. In the end he did allow us the 5 euro each with bad grace but I found the episode upsetting and a disappointing end to what was a perfect Christmas Market sojourn.

Typical Munich city center architecture, small pleasant lobby with a steep climb up the stairs to small but adequately appointed rooms. Perfect for single leisure travelers just passing through. Location next to market and two blocks from Marenplatz is hard to beat. Staff all said hello and room was tidy and clean.

The location was excellent. Although central it was quiet. Room excellent plenty of space. Although breakfast not included adding the hotel breakfast to thd price of the room each day was not over expensive. Really enjoyed our stay.

Central location for shops and sightseeing clean and comfortable

TV reception poor

Location was good, but this is the only plus of this hotel.

Stinky old hotel. Booked room for two, instead of that got a room with 2 separate beds. Room smelled old tobacco, breakfast was very modest. Never again here! Don't believe the website showing you nice videos etc.