The only problem we had was that the shower door in our bathroom didn't close (seal) completely at the bottom. (I think it just was out of adjustment.) When we were checking out, I told Roland (the owner) about it, and he said that he would fix it right away. I'd be surprised if it wasn't fixed by lunch time that same day, given the ship-shape state of everything else in the place.
We were greeted by a woman named Utta (sp?), who was very friendly and welcoming. She helped us carry our luggage upstairs and made sure we were all set in our room. As soon as we came back downstairs (shortly after checking in), the owner, Roland, came in to also greet us. He's a really nice guy, who runs a very nice little hotel. Everything is clean and updated, and we felt very good about staying there. The breakfast room/bar area is in a bright windowed room at the front of the building. Our room was more of a suite, with a second bedroom that had two extra beds in it. The bathroom was average sized, and appeared to be recently updated.
Roland has a nice little beer garden in the back, with sort of a garage-like structure that acts as the bar/kitchen. There are a bunch of tables out there, some with umbrellas, some without; some are under a big linden tree that gives plenty of shade. It's a nice place to sit and have a beer (or two or more...)
The location of this hotel is right across the street from the Oberamergau train station, which is kind of on the outskirts of town. It's an easy 5 minute walk into the downtown area, though. (Oberamergau is really not very big.)
Down the main road (which this hotel is on), about a 10 minute walk, is a ski area (in winter). On that same property, though, is a really cool Alpine roller-coaster! You take the ski lift to the top, and cruise down the mountain on a one-person* roller-coaster car. (*You could actually take one child on it with you if desired, so if you have kids, it wouldn't be a problem.) There's a little cafe at the top of the mountain, which is another great place to have a drink before coasting down. The roller-coaster cars can't come off the tracks, because the wheels look like pulley wheels, which ride on a tube-like track, and there are wheels on both the top and bottom of the track. Each car has a brake lever, which you operate with both hands.