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Newest reviews for Dorint An den Thermen Freiburg

  • Layla
      United Arab Emirates
    August 17, 2014

    - quite nice place. - The staff very helpful

    9.6

  • Anonymous
      Netherlands
    August 13, 2014

    ideal hotel good atmosphere friendly personnel good value for money

    unfortunately the hotel is not closer to the centre of Freiburg, so visiting the city is taking extra time

    10

  • Anonymous
      Belgium
    July 25, 2014

    Nice rooms, excellent situation, entrance to the thermal facilities directly from hotel. Easy parking, nice restaurant, excellent breakfast buffet.

    Nice but expensive hotel...if you use the thermal facilities which are very nice, price of breakfast is quite expensive and entrance to the thermal facilities is still not cheap (16 € with sauna )

    8.3

  • Waleed
      Saudi Arabia
    July 20, 2014

    It is very godd to stay to relax away from noise life

    Nothing

    7.9

  • Lorraine
      United Kingdom
    July 14, 2014

    Very nice hotel in good location. Excellent breakfast.

    10

  • Mary
      United Kingdom
    July 14, 2014

    Location among wooded area suitable for taking our dog for pleasant walks.

    Leisure facilities were all linked to the 'spa' and 'health' emphasis of the hotel and cost extra.

    8.3

  • Verda
      Turkey
    July 14, 2014

    I would strongly recommend to take a thermal bath in the open air. that's amazing. I enjoyed my accommodation very much.

    9.2

  • Hans-petter
      Switzerland
    July 8, 2014

    Location, facilities, food and staff. The pool centre and 'sauna landscape' adjacent - NB extra cost.

    Slightly pricey for room without breakfast. -On a day with +30C heat one misses aircon in the room, but it's survivable given all the rest.

    9.6

  • Michael
      United Kingdom
    July 7, 2014

    Secure parking for our motorbikes.

    11 euro charge for using the pool. No air conditioning.

    6.3

  • Dominic
      United States of America
    June 20, 2014

    Very friendly staff. One of the best Spa in the region directly connected to the hotel Outstanding breakfast Great restaurant with outdoors. Great location next to a forest Easy access to highway

    No AC in that room. Relatively small for a couple with baby. But again, coming from the USA we are used to larger room in general.

    8.3

  • Dr
      United Kingdom
    May 29, 2014

    Very nice attached thermal baths

    Small rooms more geared to business travel and meeting vs than leisure

    5

  • Jishan
      Germany
    May 25, 2014

    well

    7.5

  • Cadry
      United States of America
    May 22, 2014

    Don't know if I would stay here again. If it were not for the Bad, I definitely would not

    No air conditioning. Not having air conditioning in a hotel like this is very poor. I can't believe that those who designed the features of the new building did not install air conditioning. Rooms are small for the price

    6.3

  • Deanna
      United States of America
    May 19, 2014

    Very clean and spacious rooms. Staff were extremely friendly and helpful but had little knowledge of outdoor activities nearby.

    Not what we anticipated. You need to be aware this hotel is attached to a rehabilitation facility and it appeared about 60% of its guests are in physical rehabilitation and many are elderly. Website advertised horseback riding and we had difficulty locating a facility. Also had difficulty locating somewhere to mountain bike. If you are very active and looking for outdoor activities, do your research first. We had no view of the mountains and described. The mineral spa and bath is separate and costs extra. You walk through a tunnel to get to the facility, which is nice - you can go in your suit/robes. It was difficult to swim laps in the lap pool as many viewed it as a stationary bath.

    7.5

  • Shine
      China
    May 12, 2014

    NICE PLACE, IN BALCK FOREST.

    TOO EXPENSIVE.

    9

  • Anonymous
      Switzerland
    May 8, 2014

    Very comfortable, clean, modern room - but we didn't like at all how the toilet is connected to the bedroom. Breakfast buffet is excellent. Easy underground access to the thermal baths.

    The door to the bathroom / toilet is transparent and has a large round hole in it. This is bizarre to say the least and makes the toilet very unprivate. OK if you like to share that sort of thing but it won't be for everybody.

    8.3

  • Dharmesh
      Switzerland
    April 20, 2014

    amazing location, thermal pools and big spa....

    10

  • Anonymous
      Russia
    April 18, 2014

    1. location: big forest near the hotel. 2. rooms: clean and modern, well-equipped for elderly or disabled persons. but: no bathrobes, no big towels, no balcony. 3. food: good breakfast, not really good dinner, but OK. 4. thermal complex was fine, but you have to pay entry fee every time you go there, 11 euro for 1 visit.

    There was a very unpleasant situation with the hotel staff and taxi when I was leaving. My bill was fully paid with my credit card, and there were no claims from the hotel when I left. But 30 minutes after my departure the hotel blocked the amount of 100 euro on my credit card. After that one more 100 euro amount was blocked by a company unknown to me! When I complained, the manager of the hotel, Joerg Koelblin, said that I allegedly ordered a taxi to Frankfurt and this was the annulation fee. The day before that I really took a taxi to the clinic in Freiburg, and I asked about the price of the trip to Frankfurt. The price was too high, and I said that I will order the taxi later if I decide (which I did not do because I found another taxi with a much better price). However, the hotel taxi was waiting for me in the hall next morning. I explained that I did not confirm any order nor to the taxi driver neither to the hotel, but the taxi driver was very angry and shouted at everyone. And after I left, they blocked the total amount of 200 euro on my credit card! The hotel gave my credit card information to this partner taxi company, which was completely illegitimate and unauthorized. Later the hotel returned the amount of 100 euro that they blocked, but their partner taxi company didn't. So I had to block my card and to involve my bank into the problem. When I wrote about this situation to the hotel headquarters, they didn't even bother to answer. I am really unhappy about this situation, and I'm surprized with such "mafia" policy of the hotel. I didn't expect such lack of respect to their guests and to confidentiality of credit card information in Germany. I advise to everyone NOT to book the taxi provided by the hotel, and to be very careful with credit card data that you provide to this hotel.

    5.4

  • Anonymous
      Germany
    March 28, 2014

    excellent breakfast spacious rooms

    too soft beds weak internet

    9.6

  • Kevin
      Switzerland
    March 28, 2014

    Superb breakfast. Comfort rooms.

    The reception guy was so unfriendly, he was bit frustrated that he couldn't speak English well.

    7.5

  • Roy
      United Kingdom
    March 5, 2014

    Rooms excellent & the thermal baths a real treat.

    10

  • Rasmus
      Denmark
    February 25, 2014

    Everything was superb. breakfast was really great as well we didn't try the dinner menu but i am sure its very good as well. We will come back again.

    10

  • Nikolas
      United States of America
    December 30, 2013

    Thermal pools are fantastic

    The massage is very over priced and not good.

    8.8

  • Anonymous
      Germany
    December 2, 2013

    a really good location for wellness. Clean and Nice interior.

    6.7

  • Anonymous
      Switzerland
    November 19, 2013

    everything was very good

    restaurants open only in evening

    10

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