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The Westin Grand München Arabellapark (ex. Arabella Sheraton Grand )
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متى ترغب بالإقامة في The Westin Grand München Arabellapark (ex. Arabella Sheraton Grand )؟
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آراء النزلاء
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ملاحظات النزيل الشخصية
يتم ترتيب التعليقات حسب اللغة والتاريخ وكحد أقصى 25 التعليقات للصفحة الواحدة
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Paul
زوجان شابان
Bremen,
ألمانيا
28 أكتوبر, 2009
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Excellent breakfast. Initial checkin. The reservations department had not read the Guests pre arrival request. The room description failed to mention twin beds. |
9 |
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Philip
زوجان ناضجان
bangor,
المملكة المتحدة
20 أكتوبر, 2009
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The hotel was comfortable and the staff very friendly and helpful. It was expensive however and disappointing to find on arrival that the pool and other related facilities were closed for renovation. |
8.5 |
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مجهول
مع أصدقاء
استونيا
18 أكتوبر, 2009
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Hotel staff is constantly running a plot which tries to get people to upgrade their reservation class. The plot starts when you come to the reception, they start the trained story "Unfortunately your room is not yet ready, but we have another bit more expensive available already...". Lot of customers also said that their invoices contain items that they did not order or use. Someone said that breakfast was promised to be included but they tried to invoice it anyway, but then canceled it after complaint. Hotel tries to get people in with competitive pricing but then starts pulling tricks to cover up the gap. |
6 |
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Ibrahim
مسافر فرد
Riyadh,
المملكة العربية السعودية
9 أكتوبر, 2009
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Luxury of the rooms, the loby is very nice. transportation is easy through the nearst (8 Min) U-Ban. |
9 |
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Holger
زوجان ناضجان
Essen,
ألمانيا
8 أكتوبر, 2009
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Perfect service and easy for to get into the city center by public transportation Parking is quite expensive |
10 |
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Silviu
زوجان شابان
Courbevoie,
فرنسا
8 أكتوبر, 2009
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Breakfast We had a small problem with the room, but it was changed the next day with a superior room. |
8 |
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مجهول
مع أصدقاء
المملكة المتحدة
7 أكتوبر, 2009
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Wonderful hotel with excellent facilities, helpful staff and excellent location for access to underground with direct links to munich centre and oktoberfest fairground. |
10 |
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Ali
زوجان شابان
DAHRAN,
المملكة العربية السعودية
7 أكتوبر, 2009
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nice hotel expensive room service and car parking |
7.5 |
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Nick
زوجان شابان
Amsterdam,
هولندا
7 أكتوبر, 2009
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Well-furnished hotel, helpful staff. Good-sized room with comfortable bed. The spa was closed. This was despite the spa having theoretically reopened (according to email confirmation). Wife and I very disappointed as it was main reason for chosing hotel. |
8.5 |
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مجهول
زوجان شابان
الولايات المتحدة الأمريكية
6 أكتوبر, 2009
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Convenient location to grocery store, bookstore, several coffee shops and a subway stop. The Westin also had a Rathsgellar in the hotel. I didn't like the location of our room. We were placed in the garden wing. Which should have been called the cheap old wing. |
8 |
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Michael
أسرة مع أطفال كبار
Toronto,
كندا
30 سبتمبر, 2009
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Great service from the hotel staff. Great location There was much construction. No spa facilities in the hotel due to construction. Need better in-room facilities given the price! |
7.5 |
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Micah
زوجان شابان
FPO,
الولايات المتحدة الأمريكية
30 سبتمبر, 2009
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The staff was excellent and very helpful with directions, train tickets, etc. The rooms and bathrooms were very nice and clean. The bed was very, very comfortable. The subway station was about a 5-10 min walk from the hotel so very convenient. Only a 15-20 min ride into the cental station. Would definitely recommend this hotel! |
10 |
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مجهول
مجموعة
سويسرا
30 سبتمبر, 2009
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The rooms were lovely, clean, and comfortable--we were in a group of 12, and everyone commented on how comfy the beds were. It had a great atmosphere as well. |
10 |
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Art
مع أصدقاء
newportville,
الولايات المتحدة الأمريكية
29 سبتمبر, 2009
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closed spa |
8.5 |
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Miroslav
زوجان شابان
Bratislava,
سلوفاكيا
29 سبتمبر, 2009
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I like this hotel with good location and service. |
7.5 |
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Douglas
مع أصدقاء
Weymouth,
الولايات المتحدة الأمريكية
26 سبتمبر, 2009
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There was a bait-and-switch on the room that was reserved and this happened to other customers who checked in as well. The room that I reserved online was not the room that was set aside for me. Also, the desk staff claimed that the room that was set aside for me was not ready when I checked in (because I was a little early) so they offered another room at a higher rate. This was also done with other customers checking in less than an hour before scheduled check-in. It was a pattern of pushing customers into rooms with higher rates, claiming "the rooms (that were reserved) aren't ready yet". |
7 |
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Thomas
مسافر فرد
Timonium,
الولايات المتحدة الأمريكية
21 سبتمبر, 2009
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Service |
10 |
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Natasa
زوجان شابان
Skopje,
مقدونيا
12 سبتمبر, 2009
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recently rennovated, natural-wood equipped, clean, pleasent bed, good connection with city center the reception desk was not willing to provide us two hours late check -out . It did not offer corect information about parking on - site (we had to pay penalty). |
10 |
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مجهول
مجموعة
ألمانيا
12 سبتمبر, 2009
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good beds made us comfortable I don not like the bath room, it was very hard to use that. |
6.5 |
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Michele
أسرة مع أطفال صغار
Daverio (VA),
ايطاليا
9 سبتمبر, 2009
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General luxury atmosphere, staff kindness, fair discounted rate lack of free wifi internet connection |
9.5 |
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مجهول
أسرة مع أطفال صغار
المملكة المتحدة
3 سبتمبر, 2009
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excellent all round. expensive to dine in. |
10 |
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Nicolaas
زوجان ناضجان
delft,
هولندا
23 أغسطس, 2009
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excellent service and comfort. Great bed. We got a fair price |
10 |
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Chris
مسافر فرد
nürnberg,
ألمانيا
22 أغسطس, 2009
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Everything was wonderful. Location |
7.5 |
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مجهول
زوجان شابان
المملكة العربية السعودية
21 أغسطس, 2009
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We extended our stay there. |
10 |
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Mohammed
زوجان شابان
RAS TANURAH,
المملكة العربية السعودية
21 أغسطس, 2009
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The location of the hotel is perfect since it is not in the crowded area and not very far from city center also 10 min walking distance from English park and 7 min by taxi to Olympic park. The hotel has a very nice veiw to city and English park. I stayed in the Executive floor and I recieved a very nice service including free snaks at the executive club and late check out at 16:00 hours. I highly recommend this hotel to others especially. |
10 |
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