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The Westin Grand München Arabellapark (ex. Arabella Sheraton Grand )
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На базата на
422
отзива
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Покажи резултати от:
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Отзивите на страница са подредени по език и дата с максимум от 25 отзива
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Анонимен
Самостоятелен пътник
Испания
20 ноември 2009
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Excellent hotel and facilities. Excellent breakfast. Need to pay for internet (17 eur per 24 hours) |
10 |
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Shahram
Самостоятелен пътник
dubai,
Обединени арабски емирства
17 ноември 2009
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evry things was excelent ,hotel vern clean , realy 5 stars hotel |
8.5 |
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Agnes
Възрастна двойка
Ahoghill,
Великобритания
03 ноември 2009
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The fact that a room upgrade was offered as we had to wait for our room. (We arrived early) |
9.5 |
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Paul
Млада двойка
Bremen,
Германия
28 октомври 2009
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Excellent breakfast. Initial checkin. The reservations department had not read the Guests pre arrival request. The room description failed to mention twin beds. |
9 |
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Philip
Възрастна двойка
bangor,
Великобритания
20 октомври 2009
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The hotel was comfortable and the staff very friendly and helpful. It was expensive however and disappointing to find on arrival that the pool and other related facilities were closed for renovation. |
8.5 |
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Анонимен
Група приятели
Естония
18 октомври 2009
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Hotel staff is constantly running a plot which tries to get people to upgrade their reservation class. The plot starts when you come to the reception, they start the trained story "Unfortunately your room is not yet ready, but we have another bit more expensive available already...". Lot of customers also said that their invoices contain items that they did not order or use. Someone said that breakfast was promised to be included but they tried to invoice it anyway, but then canceled it after complaint. Hotel tries to get people in with competitive pricing but then starts pulling tricks to cover up the gap. |
6 |
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Ibrahim
Самостоятелен пътник
Riyadh,
Саудитска Арабия
09 октомври 2009
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Luxury of the rooms, the loby is very nice. transportation is easy through the nearst (8 Min) U-Ban. |
9 |
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Holger
Възрастна двойка
Essen,
Германия
08 октомври 2009
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Perfect service and easy for to get into the city center by public transportation Parking is quite expensive |
10 |
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Silviu
Млада двойка
Courbevoie,
Франция
08 октомври 2009
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Breakfast We had a small problem with the room, but it was changed the next day with a superior room. |
8 |
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Анонимен
Група приятели
Великобритания
07 октомври 2009
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Wonderful hotel with excellent facilities, helpful staff and excellent location for access to underground with direct links to munich centre and oktoberfest fairground. |
10 |
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Ali
Млада двойка
DAHRAN,
Саудитска Арабия
07 октомври 2009
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nice hotel expensive room service and car parking |
7.5 |
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Nick
Млада двойка
Amsterdam,
Нидерландия
07 октомври 2009
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Well-furnished hotel, helpful staff. Good-sized room with comfortable bed. The spa was closed. This was despite the spa having theoretically reopened (according to email confirmation). Wife and I very disappointed as it was main reason for chosing hotel. |
8.5 |
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Анонимен
Млада двойка
Съединени Американски Щати
06 октомври 2009
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Convenient location to grocery store, bookstore, several coffee shops and a subway stop. The Westin also had a Rathsgellar in the hotel. I didn't like the location of our room. We were placed in the garden wing. Which should have been called the cheap old wing. |
8 |
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Michael
Семейство с големи деца
Toronto,
Канада
30 септември 2009
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Great service from the hotel staff. Great location There was much construction. No spa facilities in the hotel due to construction. Need better in-room facilities given the price! |
7.5 |
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Micah
Млада двойка
FPO,
Съединени Американски Щати
30 септември 2009
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The staff was excellent and very helpful with directions, train tickets, etc. The rooms and bathrooms were very nice and clean. The bed was very, very comfortable. The subway station was about a 5-10 min walk from the hotel so very convenient. Only a 15-20 min ride into the cental station. Would definitely recommend this hotel! |
10 |
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Анонимен
Група
Швейцария
30 септември 2009
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The rooms were lovely, clean, and comfortable--we were in a group of 12, and everyone commented on how comfy the beds were. It had a great atmosphere as well. |
10 |
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Art
Група приятели
newportville,
Съединени Американски Щати
29 септември 2009
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closed spa |
8.5 |
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Miroslav
Млада двойка
Bratislava,
Словакия
29 септември 2009
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I like this hotel with good location and service. |
7.5 |
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Douglas
Група приятели
Weymouth,
Съединени Американски Щати
26 септември 2009
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There was a bait-and-switch on the room that was reserved and this happened to other customers who checked in as well. The room that I reserved online was not the room that was set aside for me. Also, the desk staff claimed that the room that was set aside for me was not ready when I checked in (because I was a little early) so they offered another room at a higher rate. This was also done with other customers checking in less than an hour before scheduled check-in. It was a pattern of pushing customers into rooms with higher rates, claiming "the rooms (that were reserved) aren't ready yet". |
7 |
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Thomas
Самостоятелен пътник
Timonium,
Съединени Американски Щати
21 септември 2009
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Service |
10 |
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Natasa
Млада двойка
Skopje,
Македония
12 септември 2009
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recently rennovated, natural-wood equipped, clean, pleasent bed, good connection with city center the reception desk was not willing to provide us two hours late check -out . It did not offer corect information about parking on - site (we had to pay penalty). |
10 |
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Анонимен
Група
Германия
12 септември 2009
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good beds made us comfortable I don not like the bath room, it was very hard to use that. |
6.5 |
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Michele
Семейство с малки деца
Daverio (VA),
Италия
09 септември 2009
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General luxury atmosphere, staff kindness, fair discounted rate lack of free wifi internet connection |
9.5 |
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Анонимен
Семейство с малки деца
Великобритания
03 септември 2009
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excellent all round. expensive to dine in. |
10 |
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Nicolaas
Възрастна двойка
delft,
Нидерландия
23 август 2009
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excellent service and comfort. Great bed. We got a fair price |
10 |
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