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The Westin Grand München Arabellapark (ex. Arabella Sheraton Grand )
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Hvornår vil du indkvarteres på The Westin Grand München Arabellapark (ex. Arabella Sheraton Grand )?
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426
vurderinger
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Individuelle gæstevurderinger
Vurderingerne er sorteret efter sprog og dato med højst 25 vurderinger per side
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Paul
Ungt par
Bremen,
Tyskland
28. okt 2009
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Excellent breakfast. Initial checkin. The reservations department had not read the Guests pre arrival request. The room description failed to mention twin beds. |
9 |
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Philip
Ældre par
bangor,
Storbritannien
20. okt 2009
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The hotel was comfortable and the staff very friendly and helpful. It was expensive however and disappointing to find on arrival that the pool and other related facilities were closed for renovation. |
8.5 |
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Anonym
Med venner
Estland
18. okt 2009
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Hotel staff is constantly running a plot which tries to get people to upgrade their reservation class. The plot starts when you come to the reception, they start the trained story "Unfortunately your room is not yet ready, but we have another bit more expensive available already...". Lot of customers also said that their invoices contain items that they did not order or use. Someone said that breakfast was promised to be included but they tried to invoice it anyway, but then canceled it after complaint. Hotel tries to get people in with competitive pricing but then starts pulling tricks to cover up the gap. |
6 |
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Ibrahim
Solorejsende
Riyadh,
Saudi-Arabien
9. okt 2009
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Luxury of the rooms, the loby is very nice. transportation is easy through the nearst (8 Min) U-Ban. |
9 |
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Holger
Ældre par
Essen,
Tyskland
8. okt 2009
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Perfect service and easy for to get into the city center by public transportation Parking is quite expensive |
10 |
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Silviu
Ungt par
Courbevoie,
Frankrig
8. okt 2009
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Breakfast We had a small problem with the room, but it was changed the next day with a superior room. |
8 |
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Anonym
Med venner
Storbritannien
7. okt 2009
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Wonderful hotel with excellent facilities, helpful staff and excellent location for access to underground with direct links to munich centre and oktoberfest fairground. |
10 |
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Ali
Ungt par
DAHRAN,
Saudi-Arabien
7. okt 2009
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nice hotel expensive room service and car parking |
7.5 |
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Nick
Ungt par
Amsterdam,
Nederlandene
7. okt 2009
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Well-furnished hotel, helpful staff. Good-sized room with comfortable bed. The spa was closed. This was despite the spa having theoretically reopened (according to email confirmation). Wife and I very disappointed as it was main reason for chosing hotel. |
8.5 |
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Anonym
Ungt par
USA
6. okt 2009
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Convenient location to grocery store, bookstore, several coffee shops and a subway stop. The Westin also had a Rathsgellar in the hotel. I didn't like the location of our room. We were placed in the garden wing. Which should have been called the cheap old wing. |
8 |
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Michael
Familie med større børn
Toronto,
Canada
30. sep 2009
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Great service from the hotel staff. Great location There was much construction. No spa facilities in the hotel due to construction. Need better in-room facilities given the price! |
7.5 |
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Micah
Ungt par
FPO,
USA
30. sep 2009
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The staff was excellent and very helpful with directions, train tickets, etc. The rooms and bathrooms were very nice and clean. The bed was very, very comfortable. The subway station was about a 5-10 min walk from the hotel so very convenient. Only a 15-20 min ride into the cental station. Would definitely recommend this hotel! |
10 |
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Anonym
Gruppe
Schweiz
30. sep 2009
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The rooms were lovely, clean, and comfortable--we were in a group of 12, and everyone commented on how comfy the beds were. It had a great atmosphere as well. |
10 |
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Art
Med venner
newportville,
USA
29. sep 2009
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closed spa |
8.5 |
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Miroslav
Ungt par
Bratislava,
Slovakiet
29. sep 2009
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I like this hotel with good location and service. |
7.5 |
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Douglas
Med venner
Weymouth,
USA
26. sep 2009
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There was a bait-and-switch on the room that was reserved and this happened to other customers who checked in as well. The room that I reserved online was not the room that was set aside for me. Also, the desk staff claimed that the room that was set aside for me was not ready when I checked in (because I was a little early) so they offered another room at a higher rate. This was also done with other customers checking in less than an hour before scheduled check-in. It was a pattern of pushing customers into rooms with higher rates, claiming "the rooms (that were reserved) aren't ready yet". |
7 |
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Thomas
Solorejsende
Timonium,
USA
21. sep 2009
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Service |
10 |
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Natasa
Ungt par
Skopje,
Makedonien
12. sep 2009
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recently rennovated, natural-wood equipped, clean, pleasent bed, good connection with city center the reception desk was not willing to provide us two hours late check -out . It did not offer corect information about parking on - site (we had to pay penalty). |
10 |
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Anonym
Gruppe
Tyskland
12. sep 2009
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good beds made us comfortable I don not like the bath room, it was very hard to use that. |
6.5 |
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Michele
Familie med små børn
Daverio (VA),
Italien
9. sep 2009
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General luxury atmosphere, staff kindness, fair discounted rate lack of free wifi internet connection |
9.5 |
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Anonym
Familie med små børn
Storbritannien
3. sep 2009
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excellent all round. expensive to dine in. |
10 |
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Nicolaas
Ældre par
delft,
Nederlandene
23. aug 2009
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excellent service and comfort. Great bed. We got a fair price |
10 |
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Chris
Solorejsende
nürnberg,
Tyskland
22. aug 2009
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Everything was wonderful. Location |
7.5 |
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Anonym
Ungt par
Saudi-Arabien
21. aug 2009
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We extended our stay there. |
10 |
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Mohammed
Ungt par
RAS TANURAH,
Saudi-Arabien
21. aug 2009
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The location of the hotel is perfect since it is not in the crowded area and not very far from city center also 10 min walking distance from English park and 7 min by taxi to Olympic park. The hotel has a very nice veiw to city and English park. I stayed in the Executive floor and I recieved a very nice service including free snaks at the executive club and late check out at 16:00 hours. I highly recommend this hotel to others especially. |
10 |
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